We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
04/06/2017 05/06/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}
    Neighbourhoods
    Neighbourhoods

    Best Western Seraphine Kensington Olympia Hotel

    225 Kensington High Street, London W8 6SA, England
    Save
    Best prices for your stay
    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$122
          US$113
          US$122
          US$113
          US$122
          US$113
          Traveller (97)
          Room & Suite (135)
          Dining (24)
          Seraphine London Kensington Gardens
          432 reviews
          #668 of 1,063 hotels in London
           
          Best Western Plus Seraphine Hammersmith Hotel
          652 reviews
          #506 of 1,063 hotels in London
           
          Best Western The Cromwell
          1,251 reviews
          #600 of 1,063 hotels in London
           
          Best Western Burns Hotel Kensington
          1,284 reviews
          #534 of 1,063 hotels in London
           
          Overview
          • Excellent23%
          • Very good39%
          • Average23%
          • Poor9%
          • Terrible4%
          Travellers talk about
          Free Wifi
          Breakfast included
          Non-Smoking Hotel
          Room Service
          Suites
          Bar/Lounge
          Dry Cleaning
          Shuttle Bus Service
          Free Parking
          4.0 Star Hotel
          All hotel details
          {"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}}}
          Seraphine London Kensington Gardens
          432 reviews
          #668 of 1,063 hotels in London
           
          Best Western Plus Seraphine Hammersmith Hotel
          652 reviews
          #506 of 1,063 hotels in London
           
          Best Western The Cromwell
          1,251 reviews
          #600 of 1,063 hotels in London
           
          Best Western Burns Hotel Kensington
          1,284 reviews
          #534 of 1,063 hotels in London
           
          Rooms
          4 Jun5 Jun
          |
          1 room, 2 adults, 0 children
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          Show Available Rooms
          Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$113.
          We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all London hotels with availability
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          {"BOOKING_FEATURES": ["IB_IRG_RATE_VERIFICATION","IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "cfbf7394283049539ec80c36c53f5fbb", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1803642,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":6,"year":2017},"checkout":{"day":5,"month":6,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"cfbf7394283049539ec80c36c53f5fbb","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":122,"lowestMetaPrice":113,"additionalPartner":false,"highestMetaPriceDisplay":122,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":122,"lowestMetaPrice":113,"highestMetaPriceDisplay":122,"hotelName":"Best Western Seraphine Kensington Olympia Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImNmYmY3Mzk0MjgzMDQ5NTM5ZWM4MGMzNmM1M2Y1ZmJiIiwiQUlLIjoiNjgwYjg1MGUyMDJhNGZjZWI4YjI0MDliM2FiMTU3NjEifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": false, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "04/06/2017", "checkOut": "05/06/2017", "lowestPrice": "US$113", "hasDates": true, "hacComplete": false, "contentIdMappings": {"58978994":"BestWestern","109281781":"HotelsCom2IB","32438483":"BookingCom","79502016":"CheapTicketsEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"}}}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","dust":{},"moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"}}}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{}}}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/hotels\/sherpa-TA.png\"\/>"}
          Write a Review
          Reviews (411)
          Traveller rating
          Traveller type
          Time of year
          Language

          21 - 25 of 411 reviews

          Reviewed 16 February 2017 via mobile

          My partner and I stayed here for a 3 night stay. Had some problems at first due to the allocated room not locking but the staff were incredibly helpful and upgraded us for free to a suite due to this issue. The breakfast had a...More

          Thank Simone C
          Management response:

          Dear Guest, Thank you for staying at our Hotel and for leaving a review. We are very happy to hear that you enjoyed your stay with us and that the room were comfortable and clean. I will forward your comments to the management regarding the...More

          Reviewed 10 February 2017

          This hotel was centrally situated. The room was very small but had everything you needed for one night. Shower only, but excellent one. Hand basin a bit cramped. Breakfast was included and a nice bonus. The entrance has very steep steps but we soon found...More

          Thank RachelDunsdon
          Management response:

          Dear Guest, Thank you for staying at Best Western Seraphine Kensington Olympia Hotel. We value your comments and I would welcome the opportunity to discuss in greater details your experience and learn how we could do things better for you. Thank you again for your...More

          Reviewed 1 February 2017

          We received a warm welcome and the friendliest service from Aranit on reception, that alone was worth the 5 star rating! The hotel is nice and central and reasonably priced, and although the room was not large it was tastefully decorated, and as other reviewers...More

          Thank nicolenescarr
          Management response:

          Dear Guest, We were very happy when we read your comments about your stay at Best Western Seraphine Kensington Olympia Hotel. You have made us feel good and happy that you had enjoyable stay with us. This comments will encourage us to do more and...More

          Reviewed 30 January 2017

          i stayed in the hotel for 5 days. i got a good price for around 80 euros per night b-b but the name hotel isnt accurate for this property. its more like apartments with 24 hour reception than hotel. in a tiny type old building...More

          1  Thank Nasos M
          Management response:

          Dear Guest, Thank you for your review. We are truly sorry to hear how disappointed you were with your stay with us. We apologize that the hotel did not meet your expected standards but we will definitely use your feedback for improvements. Kind Regards Management...More

          Reviewed 23 January 2017

          I stayed in the hotel for 3 nts at the beginning of November 2016. I have been asked at the reception desk for my credit card and 10 Pounds have been "Held" as a security deposit. These 10 Pounds have never been returned back to...More

          1  Thank Svetlana S
          Response from LIMLondon, Manager at Best Western Seraphine Kensington Olympia Hotel

          Dear Guest, Thank you for staying at our hotel, we really appreciate it. I am really sorry to hear that the £10 pre-authorisation has not gone back into account. Please note, our hotel does not and will never charge any pre-authorisation or payment without guest...More

          Seraphine London Kensington Gardens
          432 reviews
          #668 of 1,063 hotels in London
           
          Best Western Plus Seraphine Hammersmith Hotel
          652 reviews
          #506 of 1,063 hotels in London
           
          Best Western The Cromwell
          1,251 reviews
          #600 of 1,063 hotels in London
           
          Best Western Burns Hotel Kensington
          1,284 reviews
          #534 of 1,063 hotels in London
           
          About
          Amenities
          • Top amenities
          • Breakfast included
          • Room Service
          • Bar/Lounge
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Breakfast included
          • Shuttle Bus Service
          • Room Service
          • Dry Cleaning
          • Things to do
          • Bar/Lounge
          Details
          • Price range
          • US$126 - US$242 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Non-Smoking Rooms ,
          • Suites ,
          • Smoking rooms available
          • Number of rooms
          • 17
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Agoda, Hotwire, Cheap Tickets, Cancelon, Priceline, Evoline ltd, TripOnline SA, HotelQuickly and Hotel.de so you can book your Best Western Seraphine Kensington Olympia Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United Kingdom >
          • England >
          • London >
          • Kensington and Hyde Park
          Add Photo Photos
          Traveller (97)
          Room & Suite (135)
          Dining (24)
          Hotel & Grounds (94)
          Bathroom (14)
          Nearby
          Copthorne Tara Hotel London Kensington
          6,318 reviews
          .29 miles away
           
          Royal Garden Hotel
          3,034 reviews
          .45 miles away
           
          NH London Kensington
          1,512 reviews
          .35 miles away
           
          Holiday Inn London - Kensington
          4,023 reviews
          .26 miles away
           
          London Lodge Hotel
          656 reviews
          .29 miles away
           
          Nearby Restaurants
          Kitchen W8
          697 reviews
          .04 miles away
          Balans Soho Society - Kensington
          370 reviews
          .09 miles away
          Byron Kensington
          843 reviews
          .06 miles away
          Sticky Fingers
          1,308 reviews
          .03 miles away
          Nearby Attractions
          Leighton House Museum and Art Gallery
          506 reviews
          .25 miles away
          The Roof Gardens
          324 reviews
          .27 miles away
          Kensington High Street
          173 reviews
          .15 miles away
          Kensington
          109 reviews
          .32 miles away
          Questions & AnswersAsk a question
          des h
          Why are you not letting the public know that the hotel is a building site?....no kitchen.... no breakfast area....no bar?.....how can this be 4star.....
          18 May 2017|
          What is your answer?
          Posting guidelines
          Submit
          kerry452
          Whats the earliest you can check out on at Saturday? Thanks.
          14 March 2017|
          Answer Show all 3 answers
          Response from Ronnie C | Property representative |
          Dear Guest Thank you for your enquiry and the earliest check in will be 2 pm but in case we do have the availability we will be happy to check you earlier. Regards Ronnie
          0
          Votes
          Alison C
          Is there an elevator? I have very bad knees.
          10 October 2015|
          Answer Show all 2 answers
          Response from __Joh__Ye | Reviewed this property |
          Yes, there is a lift from the side street to the first floor. From there is another lift to higher floors.
          0
          Votes
          Room Tips
          "Book a different hotel."
          Read review
          "Ask for a back room as it will be quiet."
          Read review
          "We had a view of the street which was nice. We opened the window for fresh air."
          Read review
          "Room 110 isn't bad, with a Kensington High Street view."
          Read review
          Is This Your TripAdvisor Listing?
          Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing