I stayed in Hostel Strand Continental for three weeks and I felt like at home. It's got a really warm atmosphere and a super dedicated and friendly staff, almost like a family. I highly recommend it: best relation quality-price, best location and best staff, always listening and caring for the guests. I would like to say a special thank you to Mickael for exceeding hygiene expectations and for the time he dedicates to guests, always with a smile! Thanks also to Phiroza and her parents for everything!
Yes this is a cheap place to stay but this should not be used as an excuse for dirt, sub standard fittings and above all bad attitude. One milk portion in room but heh one teabag and one coffee sachet so you have to choose. Curtain came away when closed i reported it but they didnt bother to sort. Tap on sink very loose. On a busy road some sort of double glazing would be ideal. But could have forgiven all that if the waiter/receptionist in the morning had been just a little friendly. No attempt to speak no good morning just a grunt when l spoke. On leaving asked for my key deposit back which he sorted without uttering a word. He gave hospitality a new meaning. I have been in this industry for 40 years and never encountered such rudeness. Location is great its cheap but dont waste your money.…
Great location, that’s it. And you will pay sooooo much for this: - bad check-in - very dirty place: carpets, sheets, pillows, bathrooms, toilets, walls... - very tiny rooms: you won’t get lost in your room - lot of noise: don’t expect to sleep well - bad breakfast: some cereals and bread and the toaster is gross - expensive Never walk in there.
I made a mistake to cancel my reservation and immediately emailed that I still wanted to stay there. Despite never emailing me back and still SELLING THE ROOM TO SOMEONE ELSE I had to pay the full cost. Terrible customer service and bad policies. Would give 0 stars.
I stayed 3 nights at this hostel and the location was amazing. We had the Lyceum theatre right across the street and walking distance to all central things. Underground was about a 5 minute walk - Temple Station was the closest but Covent Garden was super close as well if you need a different line. The hostel itself needs some updating or at least a little TLC. Beds were comfortable. No fans but you could open the window the whole way which was nice. The door was difficult to open and shut. The bathrooms really need attention as the shower door was broken, felt dirty and unclean. Beds were comfortable though with a clean duvet and sheets. The towels were 2 pounds each but they never let us turn them in for fresh ones even though we were told that we could. Lack of communication with the staff on lots of things - they never knew we extended our stay and never told the other staff that we did pay for the extra nights. It was ok stay but don't expect a lot. The breakfast was horrible and not much selection - if you like cereal you will be ok but not great at all.…
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing