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The Lanesborough

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#97 of 1,078 Hotels in London
Certificate of Excellence
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The Lanesborough
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160 Reviews from our TripAdvisor Community

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Showing 134: English reviews
2 reviews
Reviewed yesterday NEW via mobile

Best service , best food ever , kind staff and they called us immediately when my wife forgot her hand bag at the table. Excellent The team at the door took care of our shopping bags till we finish our tea. The music and the color of the walls Everything was well done I am planing to stay there the... More 

Helpful?
Thank Abdool S
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed yesterday NEW via mobile

The Lanesborough renovation is exquisite. The Oetker family has lavished money restoring the hotel to a pristine state in a way that I doubt a regular corporate owner would contemplate. The level of attention to design details is striking. So many little things work well. The rooms are attractive, well laid out and highly functional. The AV and sophisticated smart... More 

Helpful?
Thank Travel R
Newport, United Kingdom
Level Contributor
9 reviews
Reviewed 1 week ago via mobile

The Lanesborough is an marvellous place to spend a lost afternoon over a bottle of wine and a light lunch. Although I haven't stayed as a resident yet, based on my recent limited experience , I certainly will in due course.

Helpful?
Thank thedoon2016
Bahrain
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago via mobile

Marvelous English elegant hotel. We had an afternoon tea . The place , the tea and cakes are excellent . The Hotel location is perfect . Facing the and the Wellington gate and No 1 London The hotel was a hospital which then was converted to this beautiful place.

Helpful?
1 Thank mohamed1ali
LanesboroughTeam, Managing Director at The Lanesborough, responded to this review

Dear mohamed1ali, Thank you for taking the time to share your appreciation of The Lanesborough, it is very much appreciated. I do hope you will return again soon. Kind regards, Geoffrey A. Gelardi Managing Director More 

London, England, United Kingdom
Level Contributor
59 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 2 weeks ago via mobile

I can honestly say this was one of the best 5 star hotels I have ever stayed in, Globally. Everything is taken care of and the staff have a genuine passion for their work which is rare to find in London. From start to finish and even after visiting the 5 star service was unparalleled. I have to mention some... More 

Helpful?
1 Thank Jordon W
LanesboroughTeam, Managing Director at The Lanesborough, responded to this review

Dear Jordon W, Thank you for your full and frank feedback. I have noted your comments regarding the tea/coffee making facilities, and will look into this. In addition, I hope you have received your pre-authorised amount back on to your card. The amount held by the hotel is always released when a guest checks out, and any delay is most... More 

Boston
Level Contributor
49 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 2 weeks ago via mobile

First my complements to the GM of this hotel....it is without a doubt one of the finest Staff teams I have ever come across at any hotel.....although the property is first rate and I have stayed at some hotels finer than the Lanesborough, or having larger room accommodations....I have never stayed at any 5 star hotel with a better staff....they... More 

Helpful?
Thank Jimriver
LanesboroughTeam, Managing Director at The Lanesborough, responded to this review

Dear Jimriver, There are so many plaudits from you that I don't know how to begin addressing them, but sincere thanks to you for your lovely words of encouragement which really do mean a lot to me and the hard working staff. We do indeed invest time and energy on bringing the best out of the team here, however unless... More 

Calgary, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago

Over the last few years we have stayed at Claridge’s and The Berkeley, which are also very comfortable hotels, but The Lanesborough truly stood out amongst these other fine hotels due to the exceptional staff. While always very professional and attentive, The Lanesborough staff were also very friendly, approachable and outgoing. Our positive experience started at arrival with the doorman... More 

Helpful?
1 Thank Canada_travels2016
LanesboroughTeam, General Manager at The Lanesborough, responded to this review

Dear Canada_travels2016, Thank you so much for taking the time to review your recent stay with us. I am so delighted to hear that you were treated to such exemplary service from our dedicated staff, who take such pride in ensuring that all of our guests receive a warm, gracious welcome. It was our pleasure to be able to make... More 

Glasgow, United Kingdom
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 weeks ago

From the arrival and assistance with luggage from the car to the check-in to the lavish room. This place makes you feel like a king or queen for the length of the stay. It's no wonder Lady GaGa always uses this place when she's in London. The different bars downstairs offer lovely areas to relax and enjoy a drink while... More 

Helpful?
1 Thank PirateSixtyniyn
LanesboroughTeam, Managing Director at The Lanesborough, responded to this review

Dear PirateSixtyniyn, Thank you for sharing your enthusiasm for the service provided by the welcoming team at The Lanesborough. It is always very gratifying to know that it is noted and appreciated. The Library Bar is an opulent and genteel spot to enjoy a drink, while our Garden Room is certainly one of London's hidden gems. I am pleased they... More 

Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 weeks ago via mobile

We enjoyed a special treat at the Lanesborough - just one night but that was enough to see what a fantastic hotel it is. We had an amazing room, everything was perfect and we were made to feel very special. Tea served in our room when we arrived and evening clothes taken off by the butler for pressing. We had... More 

Helpful?
2 Thank Honeyhoney99
LanesboroughTeam, Managing Director at The Lanesborough, responded to this review

Dear Honeyhoney99, Thank you for the very kind review of your short stay at The Lanesborough. I am so pleased that you were able to pack so much into one night at the hotel where you so clearly appreciated everything available to you. I am delighted that you so thoroughly enjoyed yourselves, and I do hope it will not be... More 

Emirate of Abu Dhabi, United Arab Emirates
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 weeks ago

This hotel always keep there standards. expectation is much higher than any other hotel well beside from the service staff are so helpful . butlers are so professionals what more you can ask for. bellman concierge specially FERNANDO bellman team so funny and helpful . hope they will keep up there good work thank you and see you again.

Helpful?
1 Thank Jose F
LanesboroughTeam, Managing Director at The Lanesborough, responded to this review

Dear Jose F, Thank you for taking the time to let us know that you enjoyed your stay at The Lanesborough and plan to return. It is particularly pleasing to read that you enjoyed our wonderful service and found the staff helpful, funny and professional at the same time. I have passed the special mention along to Fernando who is... More 

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Staying in Belgravia

Neighbourhood Profile
Belgravia
Home to the vast majority of embassies and diplomatic residences in London, sophisticated and upscale Belgravia also boasts a wealth of luxury hotels, fine dining restaurants, and some of the city’s most stroll worthy lanes. While the prices here are high, taking a leisurely stroll through the streets of picturesque and elegant white stucco houses is free. Hyde Park and the Buckingham Palace Gardens are only a stone's throw away to the north, and some of Europe’s best shopping is nearby as well.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
The Lanesborough is a five star luxury hotel in Knightsbridge, overlooking Hyde Park, offering country house elegance in a vibrant city centre. All guests are cared for by personal butlers and treated to a host of complimentary inclusions, such as fresh fruit, WiFi and movies on-demand. New for Spring 2017, The Lanesborough Club & Spa will be one of London's most exclusive private members fitness and health clubs, offering hotel guests and club members access to internationally recognised experts in the fields of fitness, beauty and wellness. Prior to the new Club & Spa opening, guests will have access to a fitness room with equipment from Techno-gym including a treadmill, stationary bicycle, elliptical cross trainer and free weights. A selection of treatments can be arranged in-room or in-suite, subject to availability and access. Please contact us when booking your stay to find out which treatments may be available during this time. ... more   less 

Additional Information about The Lanesborough

Address: Hyde Park Corner, London SW1X 7TA, England
Region: United Kingdom > England > London > Belgravia
Price Range: £412 - £1,085 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Lanesborough 5*
Number of rooms: 93
Reservation Options:
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Also Known As:
St Regis London
London St Regis
Hotel Style:
#21 Business Hotel in London
#33 Spa Hotel in London
#87 Luxury Hotel in London
#125 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Lanesborough staff and other travellers.
2 questions
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Colchester, United Kingdom
2 months ago

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Questions? Get answers from The Lanesborough staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I cannot imagine a poor room choice at this hotel.”
 of 5 bubbles Canada_travels2016, 11 Nov 2016 | Read review
“all i can sat all there rooms are amazing specially the suite”
  • Personal touch
 of 5 bubbles N9876HVjosef, 3 Nov 2016 | Read review
“Not applicable”
 of 5 bubbles 171gillf, 21 Oct 2016 | Read review
“The junior suite was very large, so is definitely worth it, if your budget allows.”
 of 5 bubbles randy19, 23 Aug 2016 | Read review
“Rooms on the first and second floors have much higher ceilings. Ask for park facing rooms...”
 of 5 bubbles monaco_trotter, 9 Aug 2016 | Read review
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