This hotel was wonderful. Very pleasing from the moment I walked in the front door. The staff was extremely helpful from the front desk, to the concierge and the dining staff. The room was accommodating, the toiletries were full sized which may please the long haired people…
The product is standard, same like any other hotels, but the hospitality and the service of the staff will make our stay more memorable... Very near to the airport. Fast food beside the hotel... Transportation are great, can going anywhere...
We were in London participating in a several week theater program. This hotel is in a very pleasant low key neighborhood. The deluxe king room was spacious. The only complaint is not much storage room for 2 weeks of clothes and stuff. Breakfasts are copious and delicious. The…
I have stayed at this hotel before, and would highly recommend it. The staff are very attentive.The rooms are very clean and spacious, and the restaurant is very good. The location is also very good, as it is about a 10 minute walk to several theaters and Covent Garden.
Overall a good experience. The HVAC went out, so they gave us a portable heater. Room was not ready at checkin so they included breakfast for our stay. Clean, comfortable and staff was helpful. When things don't go perfect, it is how you respond that makes a difference. …