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One Aldwych

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#38 of 1,078 Hotels in London
Certificate of Excellence
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One Aldwych
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1,717 Reviews from our TripAdvisor Community

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Showing 1,605: English reviews
Harrogate, United Kingdom
1 review
Reviewed yesterday NEW

My wife and I celebrated a special birthday at this lovely hotel in a perfect location for Covent Garden and West End Theatres. The Staff from arrival to leaving were so kind and professional it was a joy tostay

Review collected in partnership with this hotel

Helpful?
Thank caplan_geoffrey
Cheltenham
Level Contributor
62 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 2 days ago NEW

We love visiting One Aldwych - the staff are genuinely welcoming and courteous, the hotel is spotlessly clean and the bar a delight. Breakfast was plentiful, eicious and well presented and the rooms bright and comfortable. After several visits it is still our favourite London hotel.

Review collected in partnership with this hotel

Helpful?
1 Thank BNM60
Kettering
1 review
Reviewed 2 days ago NEW

I went here with my husband following a visit to the opera house. As such a great location and very convenient. Shame about the churned up road outside and the broken down lift. Also sense that not enough staff to cope with volume of guests especially at breakfast. Wouldn't take much to get this back to 5 star but for... More 

Review collected in partnership with this hotel

Helpful?
Thank louiser655
Braintree
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 days ago NEW

Excellent staff, executive room was average, great facilities, used the stairs mostly as only 1 lift working and the wait for the working lift was too long, view from the room not great. Great comfy bed.

Review collected in partnership with this hotel

Helpful?
1 Thank marktA194NC
poole, uk
Level Contributor
160 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 2 days ago NEW

This hotel is beautiful. From the moment you arrive the staff are all so helpful and friendly. The concierge was particularly helpful to us. Nothing was too much trouble. The cocktails in the lobby bar are very inventive. Breakfast was well presented and table service only, no standing at a buffet like some places. The executive room was a good... More 

Review collected in partnership with this hotel

Helpful?
1 Thank helwise
Paris, France
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 days ago NEW

The room was too little and the shower didn't work. Good room service Awesome SPA and pool. Great location, good staff. The hotel was not full but I didn't get an upgrade With the gold Splendia membership.

Review collected in partnership with this hotel

Helpful?
Thank Antoine_Dr
KostasSfaltos, General Manager at One Aldwych, responded to this review

Dear Antoine_Dr Thank you for your feedback following your recent stay. I do wish to thank you for your positive comments, however please accept my apologies for the issue regarding your shower. With regard to memberships, as a member of Leading Hotel’s of the World, we are pleased to work together with and recognise the LHW Leader’s Club programme. We... More 

Hebden Bridge
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 days ago NEW

We stay here when we come to London for the opera - a very special treat. The door is opened for you by welcoming staff on arrival and that sets the tone for the rest of the stay. Beautiful, comfortable and immaculately clean rooms, gorgeous linens, lovely bar area and fabulous pool. Breakfast is excellent too. And best of all... More 

Review collected in partnership with this hotel

Helpful?
2 Thank Anne F
New York
1 review
Reviewed 4 days ago NEW

As always, One Aldwych was a treat for us. We've stayed here for at least the past eight years and always have a wonderful time. The staff is excellent and helpful. One of the lifts was out of service for the entire time we were there (one week total), but that was a minor issue. Bravo!

Review collected in partnership with this hotel

Helpful?
Thank markwithaknyc
KostasSfaltos, General Manager at One Aldwych, responded to this review

Dear markwithaknyc Thank you for your custom over the past years, we are delighted that you choose to return to One Aldwych. Please accept our apologies for the recent issue with one of our lifts – which I am pleased to report is now resolved. It will be our pleasure to continue to welcome you and in the meantime thank... More 

Fleet
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 days ago NEW

This is a super place to stay if you are visiting central London. It's right in the centre of Covent Garden and theatreland. The staff are thoughtful and attentive. The rooms we really like: we usually book the standard room and, although they are quite small, they are of a very high standard with generous windows and the sound insulation... More 

Review collected in partnership with this hotel

Helpful?
1 Thank mandrw
KostasSfaltos, General Manager at One Aldwych, responded to this review

Dear mandrw We are delighted that you choose to return to One Aldwych and thank you for your review following your recent stay. It is a pleasure to hear that you enjoy our service and great location in the heart of Covent Garden. Thank you also for mentioning our famous Lobby Bar and private guest-only ‘Lounge at One’. We do... More 

Winnetka, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 days ago NEW

One Aldwych is a fantastic hotel in a perfect location. The rooms were great - spacious, comfortable, very nice bathroom. The best thing about the hotel is the service. Every single person that we came in contact with was incredible. So happy to help, patient, kind and happily willing to go the extra mile without even asking. I can't say... More 

Review collected in partnership with this hotel

Helpful?
1 Thank janet n
KostasSfaltos, General Manager at One Aldwych, responded to this review

Dear janet n We are delighted that you enjoyed your recent stay at One Aldwych. Thank you for your kind comments regarding our location, facilities and helpful team. We do look forward to seeing you again and in the meantime, thank you for your recommendation. Yours sincerely Kostas Sfaltos General Manager More 

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Staying in Covent Garden

Neighbourhood Profile
Covent Garden
Whether you're headed here to check out the multitude of shops, theaters, cafes, pubs, and restaurants, or simply to be among the multitude of people who pass through this pretty part of town, you'll love soaking up the festive and historic atmosphere in and around Covent Garden. Even if you don't have tickets to the opera or a show at one of the many famous theaters here, don't be surprised if find yourself captivated by some impromptu act of a street performer wowing the crowds in Covent Garden's Piazza. If you do have tickets, you'll be pleased to note that many of the local eateries accommodate theatergoers with prix fixe menus, early dinners, and later than usual opening hours. 


Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
One Aldwych is an award-winning contemporary luxury hotel with a superb location in Covent Garden. Set in the heart of Theatreland, just moments away from the world-famous Royal Opera House and many of London's top attractions, this five-star hotel is perfectly placed for exploring the capital. Each of One Aldywch's 105 bedrooms and suites has been individually designed to provide the utmost in comfort and feature original works of art from the hotel's private collection. Guests are welcome to use The Health Club's stunning chlorine-free pool with underwater music and state-of-the-art gym during their stay. Indigo restaurant is popular with guests and locals alike and ideal for pre and post theatre suppers. Showcasing innovative and thoughtful food, courtesy of Executive Chef Dominic Teague, the Indigo menu incorporates the finest seasonal ingredients carefully sourced from the British Isles, and also happens to be entirely gluten and dairy-free. The Lobby Bar's inventive cocktails and afternoon tea inspired by Charlie & the Chocolate Factory are just some of the many other reasons that make a stay at One Aldywch so memorable. ... more   less 

Additional Information about One Aldwych

Address: 1 Aldwych | Westminster Borough, London WC2B 4BZ, England
Region: United Kingdom > England > London > Covent Garden
Price Range: £283 - £513 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — One Aldwych 5*
Number of rooms: 105
Reservation Options:
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Also Known As:
1 Aldwych
One Aldwych Hotel London
One Aldwych London
Hotel Style:
#16 Spa Hotel in London
#17 Business Hotel in London
#23 Family Hotel in London
#27 Romantic Hotel in London
#38 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from One Aldwych staff and other travellers.
12 questions
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Atlanta, Georgia
Philadelphia, Pennsylvania
over a year ago

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Questions? Get answers from One Aldwych staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the first floor for easy access to the dining area. Rooms away from the Strand side are quieter.”
 of 5 bubbles jonacolton, 28 Nov 2016 | Read review
“Below the Deluxe category rooms are small and only suitable for single occupancy”
 of 5 bubbles JHMH1959, 1 Nov 2016 | Read review
“do not have one with the new plumbing system in place”
 of 5 bubbles designers2016, 27 Sep 2016 | Read review
“Only had afternoon tea so cannot comment”
 of 5 bubbles SurreyAvensis, 23 Sep 2016 | Read review
“Rooms facing Wellington Street are very quiet even on a lower floor.”
 of 5 bubbles AJT645, 19 Sep 2016 | Read review
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