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Keystone House

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Keystone House
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279 Reviews from our TripAdvisor Community

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Showing 163: English reviews
Cardiff, United Kingdom
Reviewed 2 weeks ago via mobile

I only give 4 star on account of the breakfast, if they improved the breakfast it would be 5. My fiancé and I stayed in room 4, in a double with no ensuite (we have little issue with sharing a bathroom). The room was basic but perfect for our stay, the beds were very comfortable as were the pillows, I...

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Helpful?
Thank EuroSophie
cmehmet1983, General Manager at Keystone House, responded to this review

Hi Sophie, Thank you for your honest and very detailed review! We really value all guest feedback and try our best to deliver a good quality, affordable service to our guests. I'm so pleased you and your fiance enjoyed your time with us and are overjoyed you have re-booked, as a thank you to you, I have applied a 10%...

Newcastle upon Tyne, United Kingdom
Reviewed 2 weeks ago

Good thing about this hostel was the location,5 min walk to King's Cross station. The private room ensuite was basic and clean. Room had a roof window for some air which has remote control to shut-down. air conditioning and decent size shower and toilet.. Friendly staff and helpful ... Overall the stay was great, only thing I was concerned was...

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Helpful?
Thank kiranreddy p
cmehmet1983, General Manager at Keystone House, responded to this review

Good afternoon, Thank you for taking the time to review your stay at Keystone house. We are pleased to hear you enjoyed your stay with us and we hope to welcome you again soon. Have a great day!

Manchester, United Kingdom
Reviewed 2 weeks ago via mobile

Location is the best thing of this hostel. 5 min walk to King's Cross station. I chose a private room ensuite. It was basic and clean. No hairdryer, no free towels, and only bed + a chair + wall mirror in the room. Tip: wifi is free as well as breakfast. If you want to keep your stuff in the...

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Helpful?
Thank isjik
cmehmet1983, General Manager at Keystone House, responded to this review

Good afternoon, Thank you for your review of Keystone house. We value all guests comments and try to improve our service where possible. We do offer hairdryers to guests free, these are located at Reception, im sorry you did not know this service was available to you. We do charge for Luggage after departure only and this is set at...

Gloucester, United Kingdom
Reviewed 3 weeks ago via mobile

Me and my girlfriend recently stayed in one of the private double rooms, was very clean and modern looking! Overall the stay was great, only thing that was disappointing was having to pay £5 to store your luggage for the day.

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Helpful?
Thank Robbohawk
Bristol, United Kingdom
Reviewed 3 weeks ago

This hostel has perfect location just 5 min walk to Kings Cross Station but in my opinion it's was the only advantage . Our room was really expensive (£84 something like that private room with private bathroom) but was very disappointing. Our sink was clogged not any towels ( only if you buy at reception) and this ridiculous bed ladder...

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Helpful?
Thank Paulina-Selega
Greater Manchester, United Kingdom
Reviewed 8 December 2016

The hostel is only 2 minutes walk from Kings Cross station and is in an ideal location. I stayed in the London Underground room with a private bathroom. The room had no windows and I could hear the trains from my room through the night however this was included in the description before booking. The bathroom was rather old and...

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Thank EBenes98
Reviewed 30 November 2016

as much as loud is kingcross london, this hostel was chill quite n the bed was quite comfy compare to the rest of the hostel, the recptionist Almondi, Carly was super nice , they have light breakfast as well. great location right next to tubes

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Helpful?
Thank Chad M
Newcastle-under-Lyme, United Kingdom
Reviewed 22 November 2016 via mobile

Trying to do London on a budget was a big mistake, this was one of the worst nights 'sleep' I've had in a long time. I booked a private room with a private bathroom, I just needed a bed for the night while I was in London for a concert and that was exactly what I got - I have...

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Helpful?
Thank DazzaHug6es
Sheffield, United Kingdom
Reviewed 21 November 2016

Spent one night here as we were going to see 'Lazarus' which was just around the corner so it was very convenient. We had a double ensuite room. The room was basic, a bit of mould but nothing that bothered us. Bed was very comfy and the shower was adequate. No towels or toiletries. Staff seemed friendly enough. Odd rule...

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Helpful?
Thank scott j
Sale, United Kingdom
Reviewed 20 November 2016 via mobile

The hostel is about 5 minutes from the tube station and surrounded by an array of fast food places. The staff are lovely and it's quite quirky in the reception area. The room was okay. Very plain. Booked and en suite double and had a bunk bed. Double on the bottom single on top. There are no towels (bring your...

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Helpful?
Thank emma c

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )

Additional Information about Keystone House

Address: 272-276 Pentonville Road | Kings Cross, London N1 9JY, England
Region: United Kingdom > England > London
Price Range: £32 - £72 (Based on Average Rates for a Standard Room)
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Also Known As:
Keystone House Hotel London
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Questions & Answers

Here's what travellers have asked, with answers from Keystone House staff and other travellers.
2 questions
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Juneau, Alaska
over a year ago

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Questions? Get answers from Keystone House staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Private 3 bed dorm had plenty space, was quiet and had a very modern private bathroom.”
 of 5 bubbles teresamF918ND, 5 Nov 2016 | Read review
“Choose a private ensuite”
 of 5 bubbles Siany88, 13 Aug 2016 | Read review
“Potentially try one of the underground rooms??”
 of 5 bubbles Lilah14, 3 Jul 2016 | Read review
“Our private room wasn't private, so be aware of this.”
 of 5 bubbles ShaniquaTheCat, 30 May 2016 | Read review
“Underground LU rooms are noisy. Some rooms are freezing”
 of 5 bubbles NiazG, 18 Feb 2016 | Read review
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