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Holiday Inn Express London - Victoria, an IHG Hotel

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About

#637 of 1,131 hotels in London
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Service
Value
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Property amenities
Street parking
Free High Speed Internet (WiFi)
Free breakfast
Taxi service
Baggage storage
Newspaper
24-hour front desk
Express check-in / check-out
Wifi
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Vending machine
Non-smoking hotel
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Room features
Housekeeping
Safe
Iron
Coffee / tea maker
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
Languages Spoken
English, Hindi, Italian, Portuguese
887Reviews26Q+A100Room tips

Reviews
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kenmillard2021 wrote a review Yesterday
Sydney, Australia5 contributions
The Holiday Inn Victoria London is NOT FIT to be an IHG hotel - we paid for 2 nights early April 2024 back in January - and checked out within 2 hours of our arrival - got a refund for one night but still got short changed £60 - carpets are FILTHY with HOLES - Room and bathroom are TINY - no storage - and way way way over priced…..advertised rate to IHG members on IHG was around £340 per night - but the hotel rack rate was £178 per night - and it’s not worth even that. Subsequently I cancelled all our Holiday Inn bookings. The worst hotel we have ever seen…..and I’m an IHG member of almost 20 years.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip: If you want expensive and nasty - this is for you.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jim S wrote a review Jun 2023
Denver, Colorado76 contributions43 helpful votes
Hotel's Favourite
A typical London hotel with small rooms. But it was clean, well decorated and a very nice bathroom. The staff if friendly and vey helpful. The location is great. You are within a short walk of the Victoria bus and train stations. There is a great pub nearby and small shops for other needs.
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Be sure to go to the St George's Tavern nearby for dinner.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest service Team, Guest Services / Front Office at Holiday Inn Express London - Victoria, an IHG Hotel
Responded 7 Jul 2023
Hello Jims864 , Thanks for telling us about your recent stay, great to hear you found our location convenient for public transport and felt welcomed by the staff. It means so much when our best customers share their experiences. I'm glad we were able to meet your expectations! Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Steven C wrote a review 6 Apr
2 contributions
Hotel is in a great location. Within walking distance to most central locations. Staff was excellent - Josh and crew at the front disk, along with Miriam and Daniela working hard in the Breakfast area. Hotel is obviously older, but so is everything in Central London. Hotel was or probably converted in the past, thus a bit crazy hallways and stairs. Rooms were decent size, but with smaller closet space. Some updates. Could use new carpet in the public areas. Price was reasonable. 4 Stars. Would be 5 if hotel was more modern, but it is what it is. Would recommend and we would stay there again.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip: Very good breakfast, but same items every day. Keep in mind that this is a mid range hotel with...
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Debbie V wrote a review Mar 2024
14 contributions4 helpful votes
I have no idea Holiday Inn in this area is doing. The building is old. Good location to restaurants and Tesco Express and things to do. Two many winding staircases. Our room is big but there is no closet area, no cubbies for clothes or nite stand room. I had to take the phone off the table that is hooked to the all. the bathroom has no counter space for toiletries or anything no room for hair tools. It is the most stupid layout I have ever encountered. The beds are very uncomfortable. If I wanted minimalist I ould have stayed home. I will never stay here again. Too many inconveniences. there are only two of us and no where to put clothes, luggage or hang things up. Absolutely the most stupid setup I have ever encountered.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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David S wrote a review Mar 2024
Glasgow44 contributions12 helpful votes
I'm genuinely astonished by the positive reviews of this hotel! It's in Victoria, which is a great location, or possibly it refers to the last time the carpets were updated, they certainly look old and tired enough to be original. My 'welcome' was to be told my reservation had been cancelled as my pre-authorisation had failed. No-one had contacted me and it was after 10pm when I arrived so luckily there wasn't too much silliness and we sorted it out. Carpet in room was heavily stained, bathroom smelt a bit like a sewer, bed was actually very comfy. I was a bit nervous about eating breakfast there but actually it was fine, even if the breakfast room is a bit grim. I guess you get what you pay for in London - I stayed in Cork the next night for the same price in a much more luxurious hotel in every way. I don't know why but I put my chain on the door - I think the first time I have done that since I stayed in Sumatra seven years ago. I guess that sums up how I felt about staying there.
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Date of stay: February 2024
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Owner at Holiday Inn Express London - Victoria, an IHG Hotel
Responded 3 weeks ago
Dear DavidS24, Thank you for selecting our Holiday Inn Express London - Victoria while visiting London and for providing feedback about your experience. It's a pleasure having you as our guest. I am truly sorry you did not experience an exemplary stay due to your check-in experience, the cleanliness of our room, and the quality of our breakfast. This is certainly below our usual high standard of service. Please be certain that I have noted and forwarded your feedback for the management to improve. In the middle of your experience, I am glad to know that the comfort of our bed and the hotel's location were still appreciated. Please grant us the opportunity to prove ourselves again. Best Regards, Ben W. Case Manager IHG Hotels and Resorts Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jim S wrote a review Feb 2024
Denver, Colorado76 contributions43 helpful votes
Typical of London hotels, the rooms are small. But the bathroom was roomy enough and beautifully designed. The management was great. They assisted us when there was a glitch in the reservation and got us a nice room. Breakfast is included as well. The location is great, near Buckingham Palace. It is near the Victoria train and bus stations. And a wonderful pub with friendly people and great fish and chips.
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Emma J wrote a review Jan 2024
Scunthorpe, United Kingdom9 contributions7 helpful votes
Excellent location! We were able to walk from Victoria station easily. The room was spacious and very clean. The staff were lovely, from the moment we arrived they were helpful and friendly. Breakfast was lovely and relaxed. Special mention goes to Rima at breakfast who was exceptional - she would cheer up anybody’s day and nothing felt like too much trouble (thank you).
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Date of stay: January 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Ximena wrote a review Jan 2024
3 contributions
Lovely time at Holiday Inn Express Victoria! This hotel feels just like home, its very good located and the attention from the staff is absolutely amazing. Shoutout specially to Anna, she was very kind with me and my whole family. <3
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Date of stay: December 2023
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cindil0uredhat wrote a review Jan 2024
Spring Valley, California89 contributions51 helpful votes
We stayed at this Holiday Inn Express Victoria from December 15, 2023 through December 22, 2023 and were thoroughly delighted with both the extraordinary staff and an amazing location. The neighborhood is lovely, walking distance to Victoria Station and you have to try George’s Tavern! When we first arrived, there was a little mix up with our rooms, but we were upgraded beautifully by the hard working staff. The view from room 502 is excellent! The breakfast room was very good, pretty much what we expect from this hotel chain. When it was time to move on to Paris, the helpful staff arranged van transport to the Eurostar train station. The location was central for everything we came to London to see, and the staff was helpful with that as well. Thank you again to the entire staff.
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Date of stay: December 2023Trip type: Travelled with family
Room Tip: If you are coming from the US, it is extremely helpful to bring plug in adapters, and the hop on...
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Mohinder P wrote a review Dec 2023
Southampton, United Kingdom16 contributions1 helpful vote
Dated hotel, with very helpful and capable staff, who will do their best for you. Pleasant location at heart of Belgrade Road. Hotel decor and facilities in urgent need of replacing, especially the carpets and breakfast area.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
£129 - £257 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express london-victoria hotel london
LOCATION
United KingdomEnglandLondonPimlico / Victoria
NUMBER OF ROOMS
52
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HOLIDAY INN EXPRESS LONDON - VICTORIA, AN IHG HOTEL - Updated 2024

Frequently Asked Questions about Holiday Inn Express London - Victoria, an IHG Hotel
Which popular attractions are close to Holiday Inn Express London - Victoria, an IHG Hotel?
Nearby attractions include Pimlico (0.2 miles), PlayFit Sports Club (0.1 miles), and cave (0.07 miles).
What are some of the property amenities at Holiday Inn Express London - Victoria, an IHG Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and breakfast buffet.
What food & drink options are available at Holiday Inn Express London - Victoria, an IHG Hotel?
Guests can enjoy free breakfast and free instant coffee during their stay.
Is parking available at Holiday Inn Express London - Victoria, an IHG Hotel?
Yes, street parking is available to guests.
What are some restaurants close to Holiday Inn Express London - Victoria, an IHG Hotel?
Conveniently located restaurants include Kazan Restaurant, About Thyme Restaurant, and Lorne Restaurant.
Which languages are spoken by the staff at Holiday Inn Express London - Victoria, an IHG Hotel?
The staff speaks multiple languages, including English, Italian, Portuguese, and Hindi.
Are there any historical sites close to Holiday Inn Express London - Victoria, an IHG Hotel?
Many travellers enjoy visiting Houses of Parliament (0.9 miles), Tower of London (2.9 miles), and Churchill War Rooms (0.9 miles).
Is Holiday Inn Express London - Victoria, an IHG Hotel accessible?
Yes, it offers facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.