We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

City Continental London Kensington

1,095 reviews
#862 of 1,081 Hotels in London
Save
Traveller (445)
Room & Suite (344)
Dining (12)
Overview
  • Excellent8%
  • Very good39%
  • Average30%
  • Poor13%
  • Terrible10%
Travellers talk about
“earls court”(59 reviews)
“luggage room”(24 reviews)
“yogurt”(53 reviews)
Free Wifi
Breakfast included
Non-Smoking Hotel
Multilingual Staff
Restaurant
3.5 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from US$145.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all London hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "cc77daa0356446d2a9b9e95f5beb356b", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":189736,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32684059],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":3,"year":2018},"checkout":{"day":5,"month":3,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":145,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"cc77daa0356446d2a9b9e95f5beb356b","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":158,"lowestMetaPrice":145,"additionalPartner":false,"highestMetaPriceDisplay":158,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":158,"lowestMetaPrice":145,"highestMetaPriceDisplay":158,"hotelName":"City Continental London Kensington","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImNjNzdkYWEwMzU2NDQ2ZDJhOWI5ZTk1ZjViZWIzNTZiIiwiQUlLIjoiZWRmNzgzNjdiZDVhNDM1MDgyNmI1ZTY4YWMxZTBiOGYifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false,"isPriceDrawerEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "04/03/2018", "checkOut": "05/03/2018", "lowestPrice": "US$145", "hasDates": true, "hacComplete": true, "contentIdMappings": {"32684059":"Expedia"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (1,095)Write a Review
Filter reviews
627 results
Traveller rating
71
219
164
93
80
Traveller type
Time of year
LanguageEnglish
More languages
71
219
164
93
80
Show reviews that mention
All reviewsearls courtluggage roomyogurttube stationbreakfast room isbudget hotelrestaurants and shopsbed was comfortablecoffee machineround the cornerstayed one nightbreakfast was includedbooked this hotellocation is excellenttwin roomsupermarketheathrow
FilterEnglish
Updating list...
1 - 5 of 627 reviews
Reviewed 9 January 2018 via mobile

The location of this place is wonderful, close to everything you need, but the facilities are a bit lacking. Our rooms air conditioning unit had issues on the first day and wouldn't turn off. Even after that issue was fixed the unit only ever set...More

Thank Jess B
Response from Tim K, Manager at City Continental London KensingtonResponded 17 January 2018

Dear Jess B, Thank you for your constructive feedback. I can confirm that engineers have been called out to resolve air conditioning units issues and these have now been rectified. Thank you for bringing this to our attention. I am glad you found the location...More

Reviewed 19 December 2017 via mobile

This is not my first stay at this hotel, however it's been a while. My last visit was disappointing , however I gave it the benefit of doubt for a previous positive experience This visit I have experienced the same disappointment, I won't be using...More

Thank Lmarieevans
Response from Khatin M, Manager at City Continental London KensingtonResponded 29 December 2017

Dear Lmarieevans, Thank you very much for taking time to review our property. Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival. Per your comments, we have called...More

Reviewed 16 December 2017

I have stayed in this hotel and had a wonderful experience. The location is in extremely well situated part of the city. The rooms were beautifully decorated, clean and modern. Every member of staff we encountered was warm, friendly, helpful and professional.More

Thank Elmar A
Response from Khatin M, Manager at City Continental London KensingtonResponded 29 December 2017

Dear Elmar A, Thank you very much for staying here with us at City Continental Kensington Hotel and taking the time to review our property. It is always a great pleasure to read feedback such as yours and I am thrilled to hear that you...More

Reviewed 8 December 2017 via mobile

This was my first time staying at this hotel.We stayed for 3 nights.Overall the hotel was great. The location is excellent. While the hotel is basic with amenities at the end of the road leading onto Earls Court Road you have everything you need. Supermarkets,...More

1  Thank GerandFinn
Response from Tim K, Manager at City Continental London KensingtonResponded 9 January 2018

Dear GerandFinn, Thank you very much for having taking time to share your feedback with us about our hotel. We are glad to hear that you enjoyed your experience with us and would like to see you again soon at City Continental Kensington Hotel. Thank...More

Reviewed 7 December 2017 via mobile

We stayed in this hotel before which was why we went back again. This time, however, was not as successful. They put us in a room in the basement which had a window but obviously could not see anything and there were bars on it....More

Thank Tracey S
Response from Tim K, Manager at City Continental London KensingtonResponded 9 January 2018

Dear Tracey S, Thank you for having taking time to review the hotel. Your comments will aid the hotel to meet our future guests experiences. We would be delighted to welcome you back to City Continental Kensington Hotel and we will endevour to allocate you...More

View more reviews
PreviousNext
123456126
About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Breakfast included
Multilingual Staff
Details
Price range
US$98 - US$211 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$98 - US$211 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (445)
Room & Suite (344)
Dining (12)
Questions & Answers
Ask a question
ANNEMAREE2014
15 February 2018|
Answer
Response from Tim K | Property representative |
Dear Annemaree2014, Thank you for your question. Unfortunately we do not have laundry services in the hotel but can advise Radiant Dry Cleaners and Launderette on 5 Hogarth road which is literary 2 minutes walk from our... More
0
Votes
coldasice
22 January 2018|
AnswerShow all 2 answers
Response from Tim K | Property representative |
Dear coldasice, Thank you for your question. We only have family rooms which comprise of two double beds; one double bed and one single bed; one double bed and two single beds; three single beds. If you would like more... More
1
Vote
Emmanuel L
29 January 2017|
AnswerShow all 3 answers
Response from Tim K | Property representative |
Dear Emmanuelle, Yes, the hotel has elevator. Kind Regards Mario Lupi
0
Votes
PreviousNext
1234568
Room Tips
"Make sure you have all the working facilities in the room"
Read review
"Stay away from "00" rooms in the other building."
Read review
"Decline a room in the dungeons in the back. Get another room pre-allocated or go elsewhere."
Read review
"If you want value for money, don't book this hotel!"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing