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Hampton by Hilton London City

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Traveller (118)
Room & Suite (45)
Dining (10)

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About

#14 of 1,130 hotels in London
Location
Cleanliness
Service
Value
Our hotel is situated amidst a vibrant dining scene, colorful bars, and unique shops, providing easy access to the best of the City of London. We are conveniently located within walking distance of Spitalfields Market, and the Jack the Ripper Museum, all just a half-mile away. Additionally, Aldgate East Station is only a three-minute walk from our doors. As we're located on the gateway to Brick Lane, one of London's top tourist attractions, Hampton by Hilton London City is an ideal destination for business travelers and those on a City break. The West End, famous for its theatres and shopping, is just a ten-minute tube ride to the west, while the Olympic Stadium and the fabulous Westfield Shopping Centre are a ten-minute tube ride to the east. We are within a short stroll of The Whitechapel Art Gallery, The Tower of London, and the East End's famous street markets. Guests can enjoy a complimentary buffet breakfast at the hotel during their stay. We are a Green Key Certified Hotel
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Highchairs available
Taxi service
Business Centre with Internet Access
Photo copier / fax In business centre
24-hour security
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Snack bar
Baggage storage
Concierge
Non-smoking hotel
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Coffee / tea maker
Flatscreen TV
Sofa bed
Walk-in shower
Housekeeping
Interconnected rooms available
Room service
Safe
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Wake-up service / alarm clock
Refrigerator
Electric kettle
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Modern
Languages Spoken
English, French, Estonian, Hindi and 2 more
446Reviews3Q+A59Room tips

Reviews
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Stefano N wrote a review Yesterday
1 contribution
Excellent hôtel with one incredible staff like Rohan. Superbe i recommanded. If you go in london stay in this hôtel. The bed is very good and the breakfast is very nice. Fixe stars. Good localisation near thé métro station and the other centres
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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SharmElRay wrote a review May 2023
Sharm El Sheikh, Egypt5 contributions9 helpful votes
Hotel's Favourite
I use hilton all the time and for the past 15 years or so. This is the first time that it have felt the need to make a review on there new city of London location hotel. Its location is perfect. Its located at the south end of thr famous brick lane and jack the ripper territory. (Don't forget to check out the bigle shop). Walking distance to algate east tube 1min aldate 3min. Box city and shoreditch 10min, Tower Bridge 15min,. There is paid street parking directly outside thr hotel that operates 830 to 7pm. Sun.to Fri, free sat, so traveling up for me and parking over night from.5p. was great. The paid parking is restricted to 2hrs. The reception/entrance/dining area is a like tech city style, nice clean tidy. The staff where great, big smiles and hrllows, for a moment I forgot I was in the uk ( am British and lived once in this area). Rooms and medium size but ample size and very clean as is the bathroom. Security at the hotrl is excellent with a high tech avignon cctv system and Controlled door access out of hours. I will be returning here.
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled solo
Room Tip: Grap a take out coffee n visit thr beigle shop at the far und of brick lack on the way home from...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Harsh Sodhani, Sales at Hampton by Hilton London City
Responded 19 May 2023
Thank you for taking a moment to share your experience and your positive feedback. I am glad to see that you had an overall pleasant stay. Here at Hampton by Hilton London City, we aim to provide excellent service to our guests and make you feel like home. Your opinion really matters to us and thank for this. I will definitely make sure that I will pass your comments to the team. We are happy to hear you had your best Hilton Experience with Us and thank you for loyalty and being a Diamond member. We very much hope to have the pleasure of welcoming you back to Hampton by Hilton London City in the not too distant future. Please do not hesitate to email me in person when you will decide to visit us again so to assist you accordingly. Remaining always at your disposal for further assistance or information. Warm Regards, Harsh Sodhani Sales Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Maps38312306197 wrote a review Yesterday
1 contribution
Lovely hotel and staff. The bed is comfortable, Rooms are clean, breakfast was amazing and huge spread when said complimentary breakfast. Staff especially Rohan is amazing and very kind. He made sure we were taken care of and was always smiling. Will come back again when in london.
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Date of stay: April 2024
Value
Rooms
Location
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Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Gwendoline V wrote a review 20 Apr
1 contribution
The staff was very helpful when I needed to change room. Nice breakfast, very clean and quiet, great location. Thanks a lot !
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Nick M wrote a review 19 Apr
Brit in Copenhagen146 contributions171 helpful votes
We used this hotel several times when it was called Arbor City and this was our first trip after the sale and renovation to a Hampton by Hilton. It's a great location. Brick Lane, Spitalfields Market and Petticoat Lane market are all a short walk away as are Aldgate East and Aldgate tube stations. Tower Bridge is about 20 minutes walk away The hotel itself has undergone an extensive refurbishment which was finished in 2023. There is an open reception, bar and breakfast area on the ground floor and all the rooms appear to be in the new wings to the side and back of the hotel. The rooms are on the small side, but clean and comfortable with great beds, modern bathrooms, UK and international TV, free Wifi, free safes (big enough for a laptop) and a reasonable amount of space to store clothes. Probably too small if you are there for more than a week, however, and no view to speak of from either of our rooms (we were two couples). It looks like all their rates include a very good buffet breakfast, the only problem with that, of course, is that all guests descend on the breakfast area at the same time so it gets very crowded between about 08.00 and 09.30, even on weekdays. The staff were very good with us, however, and always succeeded in finding us space without too much delay. In fact, the staff in general were polite and effective and any minor issues (my safe wouldn't lock) were sorted out very quickly. Hotel prices in London have really gone through the roof in the past few years but this place remains good value for your money. Provided it stays that way, we will definitely be back!
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip: Try and avoid the peak breakfast times between 08.00 and 09.00
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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gnLongIsland wrote a review 19 Apr
Great Neck, New York41 contributions37 helpful votes
Brand new hotel in the heart of London. Despina and Rakeesh made it all the more enjoyable. It checked off all my requirements for a top notch hotel. Clean, safe, quiet, good bed and shower, and a solid (free) breakfast. Good for families and business. 10/10 would recommend.
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Date of stay: April 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Mac wrote a review 16 Apr
Saffron Walden, United Kingdom1 contribution
I was very impressed with this hotel and the front of house staff. I was welcomed with a very friendly smile, and was fortunate enough to be able to check in a couple of hours early, which I was truly grateful of. I was even offered a lovely fresh cup of coffee upon my arrival, a lovely touch. My room was on the lower ground floor, and I was amazed just how spacious and spotlessly clean my room was. I had a very comfortable sleep, and the free breakfast was so tasty and welcome. I wouldn't hesitate to use this hotel again, for the fantastic location, friendly helpful staff, and the lovely clean spacious rooms. Thank you :-)
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Date of stay: April 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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KoolDami wrote a review 15 Apr
Seattle,WA3 contributions5 helpful votes
This place was convenient, close to tube station (Aldgate east). We had a good breakfast daily (Thanks Kanz) before starting our daily London adventures. Rooms were quiet and we did not hear any street noise. This place was kept clean and all the staff seemed friendly and helpful.
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Date of stay: April 2024
Value
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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rositsa c wrote a review 15 Apr
1 contribution
It's very nice hotel only working distance from tower bridge,3 minutes to closest tube station which brings you around the city. Staff are very good with everything to help you. Rooms are good size with very comfy beds and very good breakfast too. Perfect stay.
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Date of stay: April 2024
Value
Rooms
Location
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Service
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Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Tanya S wrote a review 15 Apr
2 contributions
We had a really ovely stay. The staff were very kind and helpful clean and comfortable facilities, nice breakfast. We would definitely stay again. Made extra effort for our anniversary which was lovely Thank you so much for looking after us
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Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
£123 - £251 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
city hotel london
FORMERLY KNOWN AS
Arbor City Hotel
LOCATION
United KingdomEnglandLondonWhitechapel
NUMBER OF ROOMS
278
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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HAMPTON BY HILTON LONDON CITY - Updated 2024 Reviews

Frequently Asked Questions about Hampton by Hilton London City
Which popular attractions are close to Hampton by Hilton London City?
Nearby attractions include Secret Studio (0.06 miles), AIM - Revolutionary Escape Rooms (0.2 miles), and No Escape - Aldgate (0.2 miles).
What are some of the property amenities at Hampton by Hilton London City?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hampton by Hilton London City?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hampton by Hilton London City?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hampton by Hilton London City?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Hampton by Hilton London City?
Conveniently located restaurants include Pizza Union Aldgate, Nora Cafe, and Eastern Eye Balti House.
Are any cleaning services offered at Hampton by Hilton London City?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hampton by Hilton London City?
The staff speaks multiple languages, including English, French, Hindi, Ukrainian, Estonian, and Nepali.
Are there any historical sites close to Hampton by Hilton London City?
Many travellers enjoy visiting Houses of Parliament (2.6 miles), Tower of London (0.7 miles), and Churchill War Rooms (2.8 miles).
Does Hampton by Hilton London City have any great views?
Yes, guests often enjoy the city view available here.
Is Hampton by Hilton London City accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.