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Holiday Villa Hotel and Suites London

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Holiday Villa Hotel and Suites London
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674 Reviews from our TripAdvisor Community

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Showing 390: English reviews
Nottingham, United Kingdom
Reviewed 2 days ago NEWvia mobile

We booked this hotel for a one night stay . When we arrived they tried to tell us there was no rooms left and we would have to travel to the ibis hotel at Euston - what poor management firstly to overbook but then not have the decency to phone us up prior to reroute !! The lobby area was...

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Thank anne b
Mumbai, Maharashtra, India
Reviewed 5 days ago NEWvia mobile

Just spent one nite there. Its location drew us to book there. Room was comfortable. Breakfast given with room was very pathetic. No room serice as expected in Europe. No delayed checkout allowed despite the fact that thy allow chkin afternoon 2 and expect a chkout at 10am sharp.

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1Thank Anjali0712
Reviewed 1 week ago

It’s certainly not the Best hotel I’ve ever stayed in. If it helps, it’s clean and the location is good. It’s near Hyde Park, Oxford street, subway stations. All the rest is poor. The staff is not the most welcoming. The breakfast is horrible. There are stairs in the room which makes it difficult to carry the luggage up, and...

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Thank Aline T
Villa Castelli, Italy
Reviewed 2 weeks ago via mobile

Nice room, a lot of space and most important, cleaned! good service and great position, is close to the train station and you can reach the city center very easily! However, there is no internet connection, and the breakfast is very poor (practically nothing....).

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Thank pasticceriadolcenera
Reviewed 4 weeks ago via mobile

Before I even got to my room I knew I was in for trouble. I couldn't connect to WIFI at reception while filling out my details on arrival. The staff member asked me to turn my phone on and off etc and a myriad of obvious things that I had already tried. He also turned off the router downstairs, to...

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1Thank johnvonahlen
Reviewed 29 October 2016 via mobile

No customer service. Rude and arrogant from checkin and reception staff. Beds hard as stone. Pillows thin as paper. No iron available. Staff didn't know how to charge a drink to a room for room service...! TERRIBLE!

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Thank Adam W
Reviewed 28 October 2016 via mobile

This hotel is a fab place to stay. The price was great considering the location. Looking at other posts, yes, it could do with a face lift but it's clean & the staff are friendly. My only suggestion would be for the breakfast, fresh fruit would be a good addition & one morning the scrambled egg looked burnt. I would...

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Thank Polly R
Lund, Sweden
Reviewed 25 October 2016

REFUSED to honour a confirmed booking made via booking.com claiming it was an "obvious error" and so the confirmation was not 'binding' - was advertised as "deal of the day"!! E-mailed TWICE to try to resolve - NEVER replied, just cancelled the booking. DISGUSTING behavour!

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Thank MPSweden
essex
Reviewed 20 October 2016

A good hotel that offered reasonable value for money. My room was a good size, well presented and clean. The staff I met were polite and helpful. There were some useful little touches; the lighting in the room wasn't great but there were very effective LED bedside lights. There was some scope for improvement. The showerhead in my room leaked...

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Helpful?
1Thank Simonc1
HolidayVillaLondon, Front Office Manager at Holiday Villa Hotel and Suites London, responded to this review

Dear Simon, Thank you for your fabulous 4* feedback!Thank you very much for taking the time to write this review following your stay with us. I'm happy to read that you found our room size comfortable and you had a guaranteed good night sleep :) Thank you for your comments regarding the LED Lights and the shower head , it...

Australia
Reviewed 19 October 2016

The hotel has a very nice entrance area, rooms are clean, bed comfortable but single rooms have no a/c and are quite small. Requested a fan, which did nothing except make a lot of noise. Rooms were so hot, even with a window open it made no difference. Definitely need a/c installed. Breakfast was good.

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1Thank zeb48
HolidayVillaLondon, General Manager at Holiday Villa Hotel and Suites London, responded to this review

Dear Zed48, Thank you very much for taking the time to share your thoughts and comments about your stay with us. We are glad that you found our hotel to be lovely and our location to be great. On the other hand, we regret that your overall experience was not 100% satisfactory. We would like to apologize for the inconvenience...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
Official Description (provided by the hotel)
Holiday Villa Hotel and Suites London is a 3* hotel situated in Bayswater/Hyde Park. Its superb location ensures that guests are within walking distance of Hyde Park, yet only minutes away from the shopping (Oxford Street & Westfield) and theatre districts of London's West End. The hotel offers 92 en suite bedrooms, a restaurant serving authentic 'halal' Malaysian and Western cuisine, an innovative spa and a cosy bar. Whether on business or pleasure, we promise to make your stay with us a memorable one.Queensway/Bayswater underground Stations are also very close by. ... more   less 

Additional Information about Holiday Villa Hotel and Suites London

Address: 37 Leinster Gardens | Hyde Park/Bayswater, London W2 3AN, England
Region: United Kingdom > England > London
Price Range: £60 - £141 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Villa Hotel and Suites London 3*
Number of rooms: 92
Reservation Options:
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Also Known As:
Holiday Villa London Hotel London
Holiday Hotel London
London Holiday Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Villa Hotel and Suites London staff and other travellers.
8 questions
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Questions? Get answers from Holiday Villa Hotel and Suites London staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not to be trusted!”
 of 5 bubbles MPSweden, 25 Oct 2016 | Read review
“Ask for a room with a/c and you may get some sleep.”
 of 5 bubbles zeb48, 19 Oct 2016 | Read review
“Ask for a fan”
 of 5 bubbles kevsue, 9 Sep 2016 | Read review
“Standard Double dont have AC. Stay at your own risk.”
 of 5 bubbles GekT, 27 Aug 2016 | Read review
“We had a twin room on the third floor which was well away from the lift and any noise. ”
 of 5 bubbles maggie14123, 14 Aug 2016 | Read review
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