Nice central hotel Helpful staff Nothing seemed too much trouble Beds were comfortable , rooms spotlessly clean plenty tv channels with internet Dining area and bar/ lounge area rather small but nice surroundings
We were in the Penthouse for a Christmas party and the service and food was as good as the view. Fantastic! The hotel is always perfect whenever I visit and the attention to detail from the staff is incredibly impressive.
From start to finish this hotel ticked all of the boxes. The staff were all very attentive, friendly and professional. We should have booked dinner in the restaurant when we arrived for that evening as when we tried later it was fully booked and we were ravenous so we opted for…
We booked this through Agoda. Booking showed complimentary breakfast and free cancellation. Confirmation showed no breakfast and minimum 2 nights charge in the event of cancelling. Pointless when you’re staying for two nights. Staff are excellent, and a credit to the Hotel. Bed…
I stayed here with my daughter for one night in February 2019. Check in was quick and our room was ready by 10.30 which was a nice surprise! I was unsure if breakfast was included in the price and was told it wasn’t, at £200 a night I told them I was shocked - the manager didn’t…
"we stayed in 710 (7th floor with great views over London towards the river and all the landmarks)"
"I you want a room with a view, better ask because many face a wall"
"112 had a view over Leicester Square and slept 4"
"Ask for square view in combination wiht lower floor levels. Room 312, 416 and 417 for example."
"Book somewhere else"