Citadines Holborn-Covent Garden London
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Citadines Holborn-Covent Garden London

94-99 High Holborn Camden, London WC1V 6LF England
Traveller (460)
Panorama at the Citadines Prestige Holborn - Covent Garden
360
Panoramas (29)
Studio  - A cosy and spacious room to make you feel at home.
Room & Suite (212)

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About

4.0
#557 of 1,140 hotels in London
4.7 of 5 bubbles
Location
4.1 of 5 bubbles
Cleanliness
4.0 of 5 bubbles
Service
3.8 of 5 bubbles
Value

L'apart'hotel Citadines Holborn Covent Garden London est situé sur High Holborn, à proximité de la station de métro Holborn. Covent Garden et le British Museum sont tous deux situés à seulement 10 minutes à pied de la résidence.

Tous les studios et appartements climatisés sont équipés d'une connexion WiFi haut débit gratuite, d'une télévision à écran plat et d'une bouilloire électrique. La cuisine est équipée de plaques de cuisson, d'un four à micro-ondess, d'un réfrigérateur et d'un lave-vaisselle. Toutes les salles de bains sont équipées d'une baignoire avec douchette.

La résidence vous offre une salle de petit-déjeuner, et un coin affaires. Un espace de remise en forme est disponible sur place. La réception est disponible 24 heures sur 24, 7 jours sur 7. Services à la carte : laverie automatique, blanchisserie. Parking privé payant, selon disponibilité.

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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast available
Books, DVDs, music for children
Taxi service
Business Centre with Internet Access
Conference facilities
Street parking
Wifi
Breakfast buffet
Complimentary tea
Meeting rooms
Baggage storage
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Room features
Blackout curtains
Safe
Iron
Kitchenette
Kitchenware
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
Languages Spoken
English, French, Spanish, Italian and 2 more

Location

94-99 High Holborn Camden, London WC1V 6LF England
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
London City Airport
Heathrow Airport
14.9 mi
See all flights
Holborn
2 minUnderground
1,733Review46Q+A100Room tips

Reviews
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Detailed Reviews
Karen S wrote a review Sept 2020
27 contributions25 helpful votes
4.0 of 5 bubbles
Great location for sightseeing, Hotel staff were very friendly and helpful, Hotel very clean and quiet at night and I found beds very comfy if you like a firm mattress. Small kitchen area was clean. Bathroom was clean but the shower was more of a trickle.
Only negative thing really is that the hotel is 4 star so if you are looking for luxury its probably not for you, but we just wanted a base so found it great value for money and it met all our needs.
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Date of stay: September 2020
4.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , Owner at Citadines Holborn-Covent Garden London
Responded 1 Oct 2020
KarenS Thank you for your most generous and encouraging feedback from your recent stay with us. We were truly delighted that we succeeded in creating a pleasant experience and that you have become a fan of our service and amenities. We sincerely appreciate your recognition and recommendation and look forward to welcoming you back soon. In the interim, we remain at your service. Sincerely, Germana
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ABC wrote a review Aug 2020
Heaton, United Kingdom25 contributions4 helpful votes
5.0 of 5 bubbles
We attended as a family and the hotel exceeded all our expectations. The hotel kitchen was fully stocked with crockery and the beds (including the sofa bed) were very comfy with quality linen. We will definitely stay here on our next visit!
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Date of stay: August 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , Owner at Citadines Holborn-Covent Garden London
Responded 29 Aug 2020
Dear Guest Thank you for your generous review. I am delighted that you have enjoyed your stay and intend to come back. Your opinion is our asset. Thanks Germana and the team
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Betty158 wrote a review Aug 2021
Leicestershire, UK37 contributions24 helpful votes
4.0 of 5 bubbles
We loved this aparthotel, it served us really well and was in a fantastic location close to Covent Garden and Holborn tube station.

The staff were excellent, looked after luggage and were on hand if we had any issues. Our room was third floor at the back and was very quiet apart from the Saturday night when there was music playing into the early hours from an adjoining building, but not so loud that you couldn’t sleep. There were a few small issues with the dishwasher and a window which didn’t really bother us too much but I flagged them up to reception, which I had to go out if my way to do. On check out no one asked if everything had been ok, hence 4 stars.

We had a one bed apartment which worked well for us and a teen - who didn’t complain about the sofa bed so must have been comfy! The kitchenette was good for breakfast and making drinks. There were several cafes, a Waitrose and a bakery opposite and we enjoyed popping out to grab bread and a latte in the morning.

Due to Covid they weren’t doing breakfasts, but the lounge area was very nice with a free coffee machine

Lovely little home from home. Would definitely stay again.
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Date of stay: August 2021Trip type: Travelled with family
Room Tip: Ask for a quiet room.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , Owner at Citadines Holborn-Covent Garden London
Responded 1 Sept 2021
Dear Betty158 I am proud to learn that our colleagues were successful in providing you with a truly memorable experience. It is our goal to touch the heart and soul of each and every one of our guests and it was simply our pleasure to provide you with the personal attention you deserve. We sincerely appreciate your recommendation as well as your recognition and we look forward welcoming you back soon. Regards Germana
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Sar T wrote a review Nov 2021
United Kingdom3 contributions1 helpful vote
3.0 of 5 bubbles
I stayed here for 1.5 months when I first relocated to London. It's in an amazing location, with the tube station merely steps away. The room is decent, amenities are of high quality although not all of them look new. Laundry room is on the ground floor and although it's mentioned that you get free laundry once per week, the tokens were always unavailable and the front desk staff wasn't always helpful with it.

If you're thinking about working in the room, the experience won't be best because the room is so dark. My curtain couldn't be fully opened for some reason so my eyes felt really strained at the end of the day. Soundproof is also bad. There was a family with two young kids living next door for about 2 weeks while I was there. The crying and screaming sounded as if it was right next to me.

Getting help from front desk was quite frustrating as well. Most of the time I got a confused reaction when I stated my queries. For things like where is the best pick up location for taxi when I move out, or requesting for a dish scourer. They didn't seem to be well trained to help the guests, nor make us feel welcome.

Building is quite old so be ready for major wear and tear. During my time there, I've witnessed broken main door, collapsed ceiling at the walkway, and a malfunctioned elevator.
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Date of stay: October 2021
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , Owner at Citadines Holborn-Covent Garden London
Responded 23 Nov 2021
Dear sart129 Thank you for your review. I’m so sorry that you didn’t have a positive experience with us, and I completely understand that we have let you down. I would appreciate the opportunity of welcoming you back and delivering the service you deserve. Kind regards Germana
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Lois T wrote a review Sept 2022
London, United Kingdom27 contributions14 helpful votes
4.0 of 5 bubbles
Me and my Husband booked to stay here for our anniversary weekend (we booked a studio). Overall we was very pleased with our room. The studio was very spacious, with alot of lighting including natural light. The kitchen was fully stocked with utensils such as plates, cups, glasses, pots etc.
The bathroom had a bathtub with a standing shower which had great water pressure. And the air-conditioning did its job throughout the night. The location was excellent.

Our only complaint was the check in and check out times which was why we gave it a 4* instead of a 5*. The check in time was 3pm while the check out time was 11am. As far as we were made aware, there wasn't an option for us to pay to extend the check out time which meant we couldn't fully enjoy our night in London.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , Owner at Citadines Holborn-Covent Garden London
Responded 5 Sept 2022
Dear Loist, Thank you for your feedback which will be shared with the team at Citadines Holborn. Your feedback motivates us to do better to ensure that our residents have a warm and pleasant experience. We look forward to welcoming you again. Warm Regards, The Management
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Linda F wrote a review Aug 2021
Birkenhead, United Kingdom27 contributions49 helpful votes
4.0 of 5 bubbles
We stayed in a one bedroom apartment, 2 adults and two teens. Double bed in bedroom, two single sofa beds in living room. Apartment had microwave, hob (no oven) fridge, pots, utensils etc. Very quiet, no noise at night (we stayed in apartment 429), clean and plenty of pillows and bedding. Staff really helpful and recycling centre in the laundry was great to see!
Very convenient location with Sainsbury's, McDonald's, Waitrose, pizza express, pubs and wetherspoons within minutes from the building. Ten minutes walk from British Museum, 15 minutes walk to Leicester Square or just two stops on the tube.
Would of liked some cleaning products to clean the bathroom and the floor, but would stay again and highly recommend
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Date of stay: August 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , Owner at Citadines Holborn-Covent Garden London
Responded 12 Aug 2021
Dear C2086UOlindaf Thank you for your feedback which I was delighted to receive. I am so pleased to hear you had such an enjoyable stay with us and how much you liked one of our rooms. Our location is ideal for getting around in the city, but the best part of the hotel is the staff. Thank you for recognizing their efforts! We hope to see you soon! We very much look forward to welcoming you back to Citadines London Holborn in the near future. With our very best wishes, Germana
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siobhanfos wrote a review Mar 2020
Shrewsbury, United Kingdom190 contributions128 helpful votes
4.0 of 5 bubbles
Great location 2 min walk away from Holborn tube station, easy access to Central London. Spacious and clean room with all amenities. Bathroom grouting could of done with a good scrub though. Quiet room over night too.

Friendly reception staff with key card access to the front door so felt very safe. Maccies, Pret and Waitrose just outside so easy to get snacks/food if needed.
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Date of stay: March 2020
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from WingYin35, Manager at Citadines Holborn-Covent Garden London
Responded 19 Mar 2020
Dear siobhantea, Thank you veyr much forsubmitting your positive review, especially during this difficullt time. It was a nice thing to read. We appreciate your feedback and the compliments about our service and facilities. We hope to welcome you again in th future. Please do stay safe. Best wishes, Wing Yin Choi
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Archer_011 wrote a review Feb 2023
Australia648 contributions84 helpful votes
3.0 of 5 bubbles
Let start with some positives:-
Great location, very close to tube station, supermarkets, cafes, restaurants, and within walking distance of many tourist attractions.
The area is very safe with both foot and vehicle traffic, travelling as a solo female I never felt unsafe at any time of the day or early evening.
The room was well appointed with all you needed in a well set up mini kitchen for cooking some meals, although there was occasionally a cooking smell in the hallways when other guests were cooking something very strong.
The main areas, including a fantastic (app. required) laundry were always clean and tidy. There is a seating area adjacent to reception where you can make yourself a drink and relax.
The bed was comfortable and the bathroom mid grade with hot water (more about that later)
Now to the negatives:-
There were two issues whilst I was staying here, one was no hot water for one weekend and no wifi for another weekend. Whilst these issues do occur I'm sure at other hotels from time to time the communication was poor around these issues, with staff not able to answer when these issues would be resolved. After quite a few to and fro's the reception staff finally found another hotel for me for one night so at least I could have a shower.
Before I checked out I took the oppurtunity to sit down with Marco, the front officer manager to provide him with my constructive feedback about my stay and the issues including communication. Marco thanked me for taking the time to speak to him, and hopefully my feedback will assist management in future if issues like this arise again.
Although these issues did arise and detracted from my overall happiness with the stay I would be happy to stay here again in future as long as issues identified are dealt with promptly and communication has improved.
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Date of stay: May 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marco Sperlinga, Guest Services / Front Office at Citadines Holborn-Covent Garden London
Responded 27 Feb 2023
Dear Guest, Thank you for choosing Citadines Holborn as your accommodation during your holiday in London. We are happy to read that you have enjoyed the location at Citadines Holborn. Nevertheless, unfortunately, I believe that during your last stay you have been affected by the no hot water which happened last year as well as no wifi. Unfortunately it was a circumstance out of our control. I am happy to share that Citadines Holborn is going to be under renovation this year. We hope to welcome you back, hence you will see the improvements of our rooms. Once again, thank you for staying with us. Warm Regards, The Management.
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Mia Johnson wrote a review Jul 2022
13 contributions2 helpful votes
2.0 of 5 bubbles
Bad maintenance of the rooms. Tiles are supposed to be attached to the floor and not chipped especially considering the amount that's charged for the room.
Air-conditioning was difficult to adjust, it was either freezing cold or hot.
Chipped wood on the shelfs didn't approve the overall appearance.
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , Owner at Citadines Holborn-Covent Garden London
Responded 4 Aug 2022
Dear Reviewer, I am sad to receive your low score on your recent stay with us. We can only apologise for the disappointing experience and I hope you will give us an opportunity to address your concerns and another chance to show you the improvements that we made. Kind Regards, The Management
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JohnRini wrote a review Jan 2020
Marton cum Grafton, United Kingdom7 contributions3 helpful votes
5.0 of 5 bubbles
We stayed in a deluxe studio which was very modern, well equipped with small stove, fridge, microwave, kitchenware. Bed very comfortable, nice linen, bathroom excellent plenty of hot water and the water was very clean, no chlorine smell, no scum in the kettle unlike other hotels we have stayed in. Location next to Holborn tube, also easy walking distance from Oxford and Regent streets. Waitrose and Sainsbury stores very close. Definitely a great hotel for families with kids who don’t want to eat meals in restaurants.
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Date of stay: December 2019
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from WingYin35, Manager at Citadines Holborn-Covent Garden London
Responded 10 Jan 2020
Dear JohnRini, I would like to thank you for choosing to stay with us at Citadines Holborn-Covent Garden, and for taking the time and effort to write your review. We are pleased that you found your apartment to have all the requirements you needed and that we are well-located. It will be our pleasure to welcome you back again, hopefully not in the too distant future. Best wishes, Wing Yin Choi
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Answer from Linda F
Birkenhead, United Kingdom27 contributions49 helpful votes
Telephone them on 020 7395 8800 They were really helpful when we said we needed two separate sofa beds. Our apartment was 429 if you can ask for that apartment so you get the double bed and two single sofa beds (they are pushed together but plenty of space to separate them)
Savory asked a question Dec 2020
Bath, United Kingdom197 contributions86 helpful votes
I have a 1 bedroom and a studio for April...is it possible these rooms will be close to each other?
Answer from Liz H
Chester, United Kingdom9 contributions5 helpful votes
check
Diya N asked a question Dec 2019
Mumbai, India15 contributions1 helpful vote
Does the hotel provide toiletries?
Answer from WingYin35
London, United Kingdom
Dear diyan2017, We provide Showerl gel, shampoo and lotion in all of our apartments. There is a phamarcy that sells all other toiletries very nearby. Hope the information helps Kind Regards, Wing Yin Choi
Brian V wrote a tip May 2024
3 contributions
5.0 of 5 bubbles
"There's a small grocery store right across the street so you can stock up on supplies for your room."
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Michael S wrote a tip May 2024
1 contribution
5.0 of 5 bubbles
"Asked for new rooms"
Read full review
canewman wrote a tip May 2024
Zug, Switzerland38 contributions19 helpful votes
1.0 of 5 bubbles
"Don’t stay here"
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E B wrote a tip Mar 2024
London, United Kingdom22 contributions18 helpful votes
4.0 of 5 bubbles
"Great if you have one child but not if you need to share the sofa bed as they’re really uncomfortable. The Premier Inn up the road …"
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Archer_011 wrote a tip Dec 2023
Australia648 contributions84 helpful votes
4.0 of 5 bubbles
"If arriving from overseas take the Piccadilly line from Heathrow to Holborn, the hotel is only a couple of minutes walk from the station."
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PRICE RANGE
£186 - £318 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
citadines prestige holborn - covent garden hotel london, citadines holborn covent garden london, citadines holborn covent garden hotel
LOCATION
United KingdomEnglandLondonHolborn
NUMBER OF ROOMS
192
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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CITADINES HOLBORN-COVENT GARDEN LONDON - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about Citadines Holborn-Covent Garden London
Which popular attractions are close to Citadines Holborn-Covent Garden London?
Nearby attractions include Novelty Automation (0.1 miles), New London Theatre (0.3 miles), and Hunterian Museum (0.2 miles).
What are some of the property amenities at Citadines Holborn-Covent Garden London?
Some of the more popular amenities offered include free wifi, a fitness centre, and breakfast buffet.
Which room amenities are available at Citadines Holborn-Covent Garden London?
Top room amenities include a kitchenette, a flat screen TV, and blackout curtains.
What food & drink options are available at Citadines Holborn-Covent Garden London?
Guests can enjoy breakfast and complimentary tea during their stay.
Is parking available at Citadines Holborn-Covent Garden London?
Yes, paid public parking nearby and street parking are available to guests.
What are some restaurants close to Citadines Holborn-Covent Garden London?
Conveniently located restaurants include Drury 188-189, Swan, and Pizza Union Holborn.
Are there opportunities to exercise at Citadines Holborn-Covent Garden London?
Yes, guests have access to a fitness centre during their stay.
Is Citadines Holborn-Covent Garden London located near the city centre?
Yes, it is 0.9 miles away from the centre of London.
Are any cleaning services offered at Citadines Holborn-Covent Garden London?
Yes, dry cleaning and laundry service are offered to guests.
Does Citadines Holborn-Covent Garden London offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Citadines Holborn-Covent Garden London?
The staff speaks multiple languages, including English, Spanish, French, Italian, Portuguese, and Polish.
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