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The Chesterfield, located in the heart of Mayfair, is quintessentially British and exudes classic charm and unique personality. An ideal location minutes from Bond Street, Piccadilly and the Royal Parks, The Chesterfield Mayfair is renowned for the best Dover sole in London, themed afternoon teas, molecular cocktails and gin tasting experiences. A passionate team consistently exceeds guest expectations with faultless service.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to TheAA: The Automobile Association.
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The Chesterfield Mayfair is lauded for its tranquil atmosphere, with many guests enjoying the quiet environment. Its inviting vibe, complete with live music and charming decor, adds to the hotel's allure. Although some deem it pricey, the exceptional service and complimentary breakfast offer good value for money.
The hotel's cleanliness earns high marks, and its prime Mayfair location is perfect for exploring nearby attractions. The staff's warm and attentive service, along with the quality amenities and dining, further enhance the guest experience, even if some find the rooms cozy yet quaint and in need of updates.
Location
Convenient
Atmosphere
Inviting
Rooms
Comfortable
Value
Reasonable
Cleanliness
Immaculate
Noise level
Tranquil
Service
Attentive
Amenities
Outstanding
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From the moment we approached the front entrance to the moment we loved every second of our short stay the Chesterfield Mayfair. Our check-in at reception on arrival was the best check-in experience I've ever had in the UK and made us feel like we were their only guests that weekend. We had arrived about three hours before the designated check-in time, but our room was already ready, which was a great bonus. There was no 'the lift is around the corner on your right', instead one of the doormen led us to the lift and called it for us. Shortly after arriving in our bedroom, which was immaculate and luxurious, we received a call from reception to check that we were happy with our room and asking if there was anything we wanted. After leaving our room to head downstairs for lunch we walked along a corridor where all the signs of the zodiac were embossed in very large gold discs surrounded by wood and tastefully framed and hung along the walls. We had lunch in the Terrace Bar. As soon as we sat down one of the bar staff provided us with a plate with a bowl of olives, twiglets and popcorn along with a menu. For lunch we ordered one Buttermilk Chicken Burger and one Steak Sandwich, both of which were delicious and the steak had been cooked exactly to order. This was accompanied by a delicious bottle of Campo dell Olio Gavi di Gavi. The service in the Terrace Bar was superb from start to finish and every member of staff was working exceedingly hard, yet smiling and always looking around to see if any of the guests needed anything, or if anything needed to be cleared away. After a brilliant Bruce Springsteen concert in Hyde Park, we returned to the Terrace Bar and sank into two leather Chesterfield wing backed armchairs for a G&T and a 'naughty' Chesterfield Club Sandwich, which is by far the best Club Sandwich I have had anywhere in the world. I then further indulged in an 'Old Fashioned' cocktail, which was perfectly made. Again, despite the Terrace Bar being full with guests returning from the Bruce Springsteen concert, the bar staff never missed a beat and their service was excellent. After an exceedingly comfortable night's sleep and a lovely shower, we ventured down to Butlers Restaurant for breakfast, where we were treated to a delicious Eggs Royale and Full English, accompanied by freshly squeezed orange juice and tea and coffee. As with the Terrace Bar, the service in Butlers Restaurant was excellent and friendly. Checking out at reception was as friendly as checking in. The Chesterfield Mayfair will now be our go to hotel whenever we stay over in London. Thank you to all at the Chesterfield Mayfair for making our Billy Joel and Bruce Springsteen weekend even more memorable for all the right reasons.
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Adam Lake, General Manager at The Chesterfield Mayfair
Responded 15 Jul 2023
Dear Guest, Thank you for reviewing your recent experience at The Chesterfield Mayfair. I have really enjoyed reading about your stay in so much detail! From your arrival process, to the décor and finishes of our bedrooms without forgetting our food and beverage offering at our Butlers Restaurant and the Terrace Bar, your review really encapsulates what it is like to stay at The Chesterfield. We do hope we have the chance to welcome you back on another occasion and thank you once more for your fantastic review. Kind regards, Adam
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Our party of four spent one night at this hotel and thoroughly enjoyed the whole experience. What stood out ( and I have mentioned this regarding other hotels in the Red Carnation group), was the superb level of professional and yet friendly service from all of the staff throughout the 24 hours stay. Antionio, was particularly delightful and you could tell he loved his job. Another important point to make was the first class standard of food and beverages being offered, from the Twynings teas and quality biscuits in the room ( with the swiftest room service for fresh milk and ice)to the best value and standard breakfast we had eaten in a long time. The quality just stood out- thank you for not offering cheap fruit juices and jams or giving a frugal selection of meats and pastries. The breakfast was just amazing value and appreciated by us all. Our rooms were immaculately kept by housekeeping with the most comfortable bed and bedding to lie on and even though we faced the Main Street, no noise was heard from the traffic or other rooms- to say we felt cosseted was an understatement. This next point is not a criticism, just an observation, but some of the upstairs doors and woodwork did look a little ‘tired’- I appreciate keeping everything fresh is almost impossible, and hope you don’t mind me mentioning it. It certainly did not detract from our wonderful stay in a great value and situated hotel. Thankyou Red Carnation and all your amazing staff. Hopefully we will return without n the next 6 years!
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Date of stay: January 2020
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Adam L, General Manager at The Chesterfield Mayfair
Responded 13 Jan 2020
Dear guest, Thank you for providing great feedback of your stay at The Chesterfield Mayfair Hotel. I am delighted to see that you enjoyed so many aspects of our hotel and that you found our location convenient. My Executive Housekeeper will be happy to hear that you found the cleanliness of the rooms impeccable and your bed comfortable. My Food and Beverage Manager will also be happy to hear that you enjoyed breakfast; we take pride in the quality of ingredients and the range of dishes that we provide for our guests at the start of the day. I am delighted that you found the staff to be friendly and knowledgeable as well and will share your kind comments with all my team. Thank you for highlighting Antonino, our amazing doorman, in particular. We greatly anticipate your next visit to The Chesterfield Mayfair Hotel. Kind regards, Adam
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I work in the travel industry so have a pretty high standard for hotels, but the Chesterfield Mayfair really blew me away. This was my first trip to London and the location could not have been more perfect--in a quaint and quiet neighborhood but within easy walking distance to tube stations and lots of major attractions and shopping. The hotel itself is inviting and cozy with lots of luxury finishes, and the staff should truly be commended for a great sense of hospitality. They all went out of their way to be accommodating and make us feel at home. We loved finding little treats in our room when we returned from a long day and when the restaurant learned it was our anniversary, they sent us a special dessert. The traditional tea service they serve daily is also a great experience and a great value compared with others in the area. Thank you to the entire team at the Chesterfield Mayfair for making our trip so memorable!
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Date of stay: February 2020
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Adam L, General Manager at The Chesterfield Mayfair
Responded 25 Feb 2020
Dear guest, Thank you for taking the time to write your fantastic review of your time at The Chesterfield Mayfair Hotel. I am pleased that you found us to be in the perfect location, away from the crowds but with all of London’s delights just a moments’ walk away. It also gives me great pleasure to see that you enjoyed your afternoon tea here at The Chesterfield Mayfair. Thank you for your compliments about the outstanding service offered by all my team, we really do appreciate when guests notice our dedication and I will be sure to thank them on your behalf. We look forward to you joining us again at The Chesterfield Mayfair Hotel. Kind regards, Adam
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To access all the key business districts or tourist sites. The hotel team were highly professional, courteous and friendly. Too often in London this type of hotel impresses with front of house and falls short when it comes to the rooms - not The Chesterfield. Room was a double and on the small size but very well set up. Desk for working was a good size and had Uk, European and USB sockets (most other London hotels please take note). Overall the room was very tastefully decorated and furnished. Bathroom was also small but shower had great water pressure (most other London hotels please take note). Breakfast was good without reaching excellent - standard fare cooked well but lacking flair. Finally for a medium sized hotel there is a very good selection of meeting rooms / conference facilities available. We used the Queens room which had a certain charm with all the technology we needed. An enjoyable 4 days.
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Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Adam L, General Manager at The Chesterfield Mayfair
Responded 17 Feb 2020
Dear guest, Thank you for taking the time to post feedback on your recent stay at The Chesterfield Mayfair Hotel. I am delighted that you found the staff to be friendly and helpful, we really appreciate when guest notice our dedication. I am pleased that you found our rooms to be comfortable and of high standards. I have no doubt other Trip Advisor users will appreciate your tip about the room sizes and hopefully they can now be guided when choosing room types. My Food and Beverage Manager will also be glad to hear that your breakfast was delicious. We hope you give us an opportunity to welcoming you back to the Chesterfield Mayfair and change your 4 star review into a 5 star. Kind regards, Adam
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I had the most wonderful experience in this hotel. We were greeted by the manager Sarah upon arrival who was so welcoming and friendly, she set the mood for our fabulous stay.
We were so enamoured by the hotel interiors which rang with tasteful opulence. Incredible attention to detail was displayed regarding cleanliness ensuring that we felt totally safe and comfortable throughout our stay.
We treated our selves to the Afternoon tea which I can not recommend highly enough! I also advise future guests to enjoy the bar where an array of cocktails are served and the atmosphere is enhanced by a pianist playing in the background. The hotel is set in the heart of Mayfair and we were able to indulge in the cities finest shopping and dining. Finally the extensive breakfast menu offered a great selection of vegetarian options for me. I can’t wait to return!
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Date of stay: August 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Adam Lake, General Manager at The Chesterfield Mayfair
Responded 16 Sept 2020
Dear Guest, Thank you for sharing this detailed review of your recent visit to The Chesterfield Mayfair Hotel. I am most pleased to read that you felt at home during your stay with us and appreciated the warming décor of our boutique hotel. Breakfast served in Butlers Restaurant is a fantastic way to start your day and I am glad that you found our vegetarian options to be varied and plentiful. We do hope to welcome you back to The Chesterfield Mayfair Hotel in the near future. Kind regards Adam Adam Lake General Manager
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5 Star experience throughout for Girlfriends Birthday celebrations. Booked for one night for ease of access to selection of restaurants and Heathrow Airport the next day via taxi which is 25/ 30 mins or tube from green-park. My girlfriend and I had afternoon Tea on arrival along with cocktails and drinks in the bar. A pianist played in the background of the bar area with a decent level of atmosphere as a result with many residents dropping in. Drink selection is vast with a very knowledgeable bar man. Room cleanliness was outstanding and nothing spared with Covid measures throughout the hotel. Special mention to Sarah the Manager who we met on arrival who ensured our experience from start to finish was top class.
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Date of stay: August 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Adam Lake, General Manager at The Chesterfield Mayfair
Responded 16 Sept 2020
Dear Guest, Thank you for your wonderful review following your stay at The Chesterfield Mayfair Hotel. I am delighted to read that you joined us for your girlfriend's birthday celebrations and pleased that we were able to add to the special occasion. Our Terrace Bar is the ideal spot to relax with a drink and I am pleased that you found the atmosphere relaxing with our resident piano player. Thank you for highlighting the fantastic service that you experienced throughout the hotel and I will be sure to pass on your thanks to all of my team here. We do hope we have the opportunity to welcome you back to The Chesterfield Mayfair Hotel in the near future. Kind regards Adam Adam Lake General Manager
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I visited Chesterfield for my birthday. The hotel is in heart of Mayfair in a great location only 8-10 mins from Green park around a 15 min walk to Buckingham palace.
The rooms are to a high standard. We didn't eat at the hotel so cannot comment. The cost of breakfast was £25 we headed to a McDonald's which was a 15 min walk.
The staff are excellent especially a French guy called Silvian, he gave me and my fiend a tour of the hotel and was so helpful at giving help & advice during our stay.
As a birthday treat a small birthday cake was sent to my room which i thought was an excellent touch from the hotel and i will remember that for a long time.
I would 100% return to this hotel & would recommend to friends & family.
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Date of stay: September 2020
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Adam Lake, General Manager at The Chesterfield Mayfair
Responded 17 Sept 2020
Dear Guest, I am delighted to know that we had the opportunity to welcome you for your birthday stay and that you had a fantastic stay with us. Our Mayfair location is ideal for exploring London and I am sur that it was the perfect base for your birthday celebrations. Everyone deserves to be spoiled on their birthday and I am glad that you appreciated our extra touches for the occasion. Thank you for recommending The Chesterfield and we do hope to welcome you back in the near future. Kind regards Adam Adam Lake General Manager
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I stayed here last night for one night as I was attending an event nearby. I can’t fault anything - from the room to the service, everything was just perfect. All staff members I came across were very friendly and helpful. My room was lovely and comfortable and had pretty much everything I could want. The only thing it didn’t have was tea and coffee making facilities, which would have been nice, but there were 2 bottles of water provided. The 24 hour bar downstairs had drinks, including coffee, that we could take up to our room if we wished. I stayed in room 317 - a small but comfortable en suite room with a double bed and a very large flat screen tv with Sky tv. There were plenty of sockets in the room to plug in your electricals, including USB sockets. An ironing board and safe are in the wardrobe. The bathroom is filled with everything you could need - large bottles of shampoo and conditioner, towels, dressing gowns, soap, hand and body lotion, cotton buds, and even face cloths, which I was particularly pleased about, as many hotels don’t provide face cloths any more, and I hadn’t brought my own. There was a bath and a shower in the room. The bed was very comfortable, the room temperature was just right, and it was nice and quiet, so I slept well. I’d definitely stay here again.
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Date of stay: October 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Adam Lake, General Manager at The Chesterfield Mayfair
Responded 10 Dec 2020
Dear guest, Thank you for providing such wonderful feedback of your stay at The Chesterfield Mayfair Hotel. I am delighted that you found the bed to be comfortable and that it allowed you to have a great night’s rest. My housekeeping manager will be thrilled to hear that you appreciated the room facilities and that you could find everything you needed. I am sure that fellow Tripadvisor users will benefit from your detailed description of our room and facilities. Thank you for recommending The Chesterfield Mayfair Hotel and it would indeed be our pleasure to welcome you to stay at the hotel again. Kind regards, Adam
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Stayed one night for my partner's birthday. We were upgraded to a junior suite, which was spacious (two bathrooms!) and with a four poster type bed. Ordered a couple of drinks to be brought to the room and they arrived really quickly. Very quiet during the night, despite two weddings at the hotel. Breakfast was very nice. Decor a little tired,but it added to the charm.
I've knocked off a point for lack of Covid safe measures. When we arrived,the reception area was pretty busy but none of the staff were wearing masks. None of the breakfast room staff had masks on either and guests were not wearing masks as they walked around. I was actually the only person wearing a mask in the public areas for most of our stay, until this morning when both reception staff (young women) had masks on, which was a welcome sight. The iPad for checking in also seemed to be handed from guest to guest, with no sanitising in between.
Would stay again, but probably after the pandemic!
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Date of stay: September 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Adam Lake, General Manager at The Chesterfield Mayfair
Responded 16 Oct 2021
Dear Guest, Thank you for choosing to stay at the Chesterfield Mayfair Hotel for such a wonderful occasion. I am very glad to hear you had a comfortable stay and you appreciated the upgrade to the suite provided upon arrival which helped add to the celebrations of your birthday celebrations. Thank you for your constructive feedback in regards to covid measures. We follow government guidelines therefore our guests are free to wear masks in public spaces but not obliged to do so. I was disappointed to read that you did not encounter more of the team wearing face masks and I will be sure to take this up with my team, including improvement in cleanliness measures, in particular the communal ipad used at the reception. Thank you once again for your feedback as it is only through comments like yours that we can continue to improve our service. I look forward to welcoming you back to the Chesterfield Mayfair Hotel in the near future. Kind Regards, Adam
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From arrival we received a great welcome and service. The Butler Bar was comfortable, with a good selection of bar food for a lunchtime snack (the sharing plates worked well for us) and breakfast was tasty, with a good selection. The bedroom was comfortable and spacious enough. My advice is to book direct with the hotel rather than through a booking g site as we then received a voucher towards lunch in the bar or dinner. The location is very central and just a few minutes walk from Berkeley square, Hyde Park and Oxford Street
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Adam L, General Manager at The Chesterfield Mayfair
Responded 6 Mar 2020
Dear guest, Thank you for taking the time to post feedback on your recent stay at The Chesterfield Mayfair Hotel. I am delighted that you found the bar to be an amazing experience and that your bedroom was to your liking. My Food and Beverage Manager will be delighted to hear that your breakfast was delicious, and I am glad to hear that our location was central and convenient for you. We look forward to you joining us again at The Chesterfield Mayfair Hotel. Kind regards, Adam
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Northampton, United Kingdom120 contributions44 helpful votes
I’m sorry l can’t answer your question, but email the Chesterfield as nothing is to much trouble for them, their service is outstanding and lm sure they will respond to your question.
Breakfast at the Chesterfield Mayfair is ordered from the menu. There are Continental and full breakfast options, including multiple cooked options. The buffet was discontinued due to the pandemic and was not reinstated on our last visit in October 2022. There are room options that include breakfast. Otherwise you pay for what you order. We always choose the breakfast included option. There are several casual locations for breakfast nearby if you are willing to venture out.
There are more places to choose from in the London area.
PRICE RANGE
£276 - £414 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the chesterfield mayfair hotel london, chesterfield mayfair hotel, chesterfield mayfair london
LOCATION
United KingdomEnglandLondonMayfair
NUMBER OF ROOMS
107
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