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Westbury Mayfair

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Westbury Mayfair
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1,364 Reviews from our TripAdvisor Community

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Showing 1,198: English reviews
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Reviewed yesterday NEWvia mobile

The hotel is grand enough, the room was small but cosy and clean. Location excellent. It was a shame there was no free WiFi (as everyone else has pointed out). There were no tea/coffee facilities in the room....on the website it states there was a cost of £3.50 involved so we ordered said tea. What a shock when the tea...

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Helpful?
1Thank sophie M
Dubai, United Arab Emirates
Reviewed yesterday NEW

We stayed here for a long weekend in mid February. The highlight of the visit for us was the staff and in particular the door staff. They were always so welcoming and polite - top marks for that. The concierge too was excellent, booking us into excellent restaurants at the drop of a hat. Our room itself was small and...

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Thank Sbdubs
Oxford
Reviewed 1 week ago via mobile

We had a birthday meal celebration here. Tables were well placed so that they felt quite inmate. My friend was looking forward to her vegetarian meal as she had heard it had a good reputation but she was not wowed by the lunch choices she had. I really enjoyed my meal with light fresh flavours and perfect sized portions. The...

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Thank Miss_Adventure09
Cairo, Egypt
Reviewed 1 week ago via mobile

Our stay here was not a very pleasant one, the staff was not what one would expect out of a 5 star hotel. All my preferences i had requested upon arrival had been dropped and they didn't seem to care much. Also, our friends room was super small and the AC was not working. Having said that, the location was...

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Thank SarahElBorsaly
Cottesmore, United Kingdom
Reviewed 1 week ago

I surprised my husband for his 50th birthday, and met up with other friends and family at the Hotel, also staying there. Once they discovered our surprise, we were sent a bottle of wine. Every member of staff who we passed in the lobby seemed to know and wished him a Happy Birthday - we felt so special. All staff...

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Thank natalier0ss
Cape Town Central, South Africa
Reviewed 1 week ago

we stayed in January for 4 nights and we were well looked after by all the staff, especially Simon Fennell he listened to our requests and did his best to ensure our stay was memorable. We appreciated the individual attention and help he gave us. Gill.

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1Thank gillliankearns
TheWestbury, General Manager at Westbury Mayfair, responded to this review

Dear gilliankearns, Thank you for your comment. I am very happy to read that you enjoyed your stay at the Westbury and especially that our staff member contributed to make your stay memorable; please rest assured your comments will be shared with the team. We look forward to welcoming you back in the near future. Kind regards, GM

London, United Kingdom
Reviewed 2 weeks ago via mobile

We have stayed here a few times and have always had a good experience. Good room and no noise which always helps me enjoy my stay. Great location too. In the past wr have had smaller rooms but I still rate it a great hotel for the price we paid

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1Thank SE29
TheWestbury, General Manager at Westbury Mayfair, responded to this review

Dear SE29, Thank you for your comment. I am very happy to read that you enjoyed your stay at the Westbury and the you found our location excellent. We look forward to welcoming you back in the near future. Kind Regards, GM

Woodbury, United Kingdom
Reviewed 2 weeks ago

The first positive thing that comes to mind is the welcome and the service. From the doormen, to the reception, the cleaning staff, they are all super welcoming, present, attentive, customer focused and friendly; a real pleasure. Another thing is the location: simply brilliant. All in all for about £ 200 per night including breakfast, in the heart of Mayfair,...

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Helpful?
Thank rubon
TheWestbury, General Manager at Westbury Mayfair, responded to this review

Dear rubon, Thank you for your comment. I am happy to read that you found our staff very welcoming, attentive and customer focused; please rest assured that I will share your comment with the team. I am sorry that you found our room very small; we offer different room & Suite categories to ensure our guests can choose the most...

Dallas, Texas
Reviewed 2 weeks ago via mobile

I just had a quick one night stay in London, and you cannot beat this hotel for location. The rooms were nicely appointed, and the staff were all incredibly courteous. I will definitely stay here again because I think it is good value for money in this area of London.

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1Thank lawguy22
TheWestbury, General Manager at Westbury Mayfair, responded to this review

Dear lawguy22, Thank you for your wonderful feedback. I am extremely happy to read that you enjoyed our central location and found our staff incredibly courteous; please rest assured that your comments have been shared with the team. We look forward to welcoming you back in the near future. Kind regards, GM

Taipei, Taiwan
Reviewed 3 weeks ago

5 star hotel where you have to wait long hours to check'in, then to wake up from litter collection van, then hours for english breakfast and drink in the bar... sadly for them and good for me, im back to May Fair hotel

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Helpful?
Thank 83yanson
TheWestbury, General Manager at Westbury Mayfair, responded to this review

Dear 83yanson, Thank you for your comment. I am sorry to read that your stay at the Westbury did not meet your expectations. I am very surprised to read that you had to wait a long time to check in as our Front office team receives regular positive feedback based on their efficiency and level of service provided; I am...

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Staying in Mayfair

Neighbourhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
Explore this neighbourhood

Amenities

Highlights
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westbury Mayfair is a five star hotel located on Bond street, in the heart of Mayfair - home to the top fashion houses and London’s most exclusive bars and restaurants. Oxford Circus and Bond Street tube stations are minutes walking distance, which provides for convenient commute to the rest of London. Our hotel boasts of 249 luxury rooms and suites, event and private dining areas, our trendy Polo Bar, intimate Tsukiji sushi restaurant, and the newly opened and highly anticipated restaurant Alyn Williams at the Westbury. ... more   less 

Additional Information about Westbury Mayfair

Address: Bond Street, Mayfair, London W1S 2YF, England
Region: United Kingdom > England > London > Mayfair
Price Range: £214 - £418 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Westbury Mayfair 5*
Number of rooms: 249
Reservation Options:
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Also Known As:
Westbury Mayfair Hotel London
Westbury Mayfair London
Hotel Style:
#288 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Westbury Mayfair staff and other travellers.
8 questions
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London, United Kingdom
3 months ago
Chicago, Illinois
3 months ago
Edinburgh

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Questions? Get answers from Westbury Mayfair staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We upgraded to a king room from a queen. not sure if it was worth it as it was still quite small.”
 of 5 bubbles 779deboraha, 2 Feb 2017 | Read review
“Find somewhere else to stay ! There are a lot better than this for the same price.”
 of 5 bubbles Charlesd242, 1 Feb 2017 | Read review
“Choose a bigger room if you need to have space for unpacking all your clothes.”
 of 5 bubbles karist2017, 31 Jan 2017 | Read review
“Dont bother staying here”
 of 5 bubbles Jacko2210, 22 Jan 2017 | Read review
“High is always best!”
 of 5 bubbles 921ianH, 13 Jan 2017 | Read review
5 of 5