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I've stayed here twice now and the service is truly excellent. We contacted the hotel ahead of time and said that we would be arriving from the States in the morning and would really appreciate an early check in. Despite being fully booked, they had...More
The location of the hotel is FABULOUS!!! It was the week of Thanksgiving and the hotel was decorated for Christmas... it looked fantastic. We really enjoyed sitting in the bar and have drinks before heading out for dinner. Its spacious but not cavernous. The staff...More
An enjoyable afternoon, delicious tea, Wine and cakes, we chose the Bird Cage afternoon tea.
The seating area is in the downstairs part of the hotel. This is also a hotel so there were also residents just having light refreshments along with their suitcases, so...More
Classy Hotel, great service, friendly staff, comfortable room.
Since I love all things Art Deco, if you are of the same mind, go and see the beautiful silver entrance hall for the ballroom, and the wonderful ballroom itself.
If you go for a wander around...More
Due to a death in the family my wife and daughter scheduled a last minute trip and stayed at this property. I am a 10 year Platinum SPG member, and was unable to make this trip. I emailed hotel ahead of time to receive assurances...More
Response from SheratonGrandManager, Manager at Sheraton Grand London Park LaneResponded 2 days ago
Thank you for the review of your family's recent stay at the Sheraton Grand London Park Lane.
I regret that we did not meet your expectations on this occasion and it is unfortunate that if the Elite member isn't staying on property the...More
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even
if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
Response from ItalianDistinguished | Reviewed this property |
yes there is a nice club lounge, a good breakfast is offered, and a very nice afternoon tea as well. Wine in the afternoon with pre-dinner etc. For opening check with the hotel, I've been there early morning and late... More
yes there is a nice club lounge, a good breakfast is offered, and a very nice afternoon tea as well. Wine in the afternoon with pre-dinner etc. For opening check with the hotel, I've been there early morning and late afternoon
Response from SheratonGrandManager | Property representative |
Reflecting the stylish nature of the hotel's Art Deco Palm court architecture we’ll suggest smart casual wear with no high cut Bermuda or beach shorts, swim wear, athletic singlets, cycling shorts, flip flops or thong... More
Reflecting the stylish nature of the hotel's Art Deco Palm court architecture we’ll suggest smart casual wear with no high cut Bermuda or beach shorts, swim wear, athletic singlets, cycling shorts, flip flops or thong sandals, dirty or unkempt clothing.