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Phoenix Hotel

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Traveller (509)
Room & Suite (366)
Dining (33)
Overview
  • Excellent30%
  • Very good51%
  • Average16%
  • Poor2%
  • Terrible1%
Travellers talk about
“hyde park”(105 reviews)
“single room”(85 reviews)
Free Wifi
Breakfast included
Non-Smoking Hotel
Family Rooms
Bar/Lounge
Multilingual Staff
Dry Cleaning
3 Star Hotel
All hotel details
Offers from Phoenix Hotel
Special Offer: Continental breakfast inc
Offers from Phoenix Hotel
Special Offer: Continental breakfast inc
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,803)
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1,091 results
Traveller rating
365
503
181
25
17
Traveller type
Time of year
LanguageEnglish
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365
503
181
25
17
Show reviews that mention
All reviewsbayswater tube stationhyde parksingle roomcontinental breakfastkensington gardenswestbourne grovebayswater areanotting hillrestaurants and shopsyogurtcircle lineboiled eggssafe areaminute walkno air conditioningplace to sleepbreakfast staff
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1 - 5 of 1,091 reviews
Reviewed 3 days ago via mobile

We stayed in the Phoenix hotel 3 days. Our room was simple but very clean and comfortable. The price quality rate is excellent. The continental breakfast was great. The hotel is near 2 subway stations, with direct connections to the main tourist attractions in the...More

Thank Robert V
Response from Phoenix H, Guest Relations Manager at Phoenix HotelResponded 2 days ago

Good afternoon, Many thanks for your review of the Phoenix Hotel London. We are so glad that you enjoyed your stay with us and hope to welcome you back in the near future. We hope your lost property reaches you safely! Kind regards, Phoenix Hotel...More

Hotel's Favourite
Reviewed 7 June 2017

I've stayed in the hotel twice and found it welcoming, comfortable and excellent value. The hotel location is very easy to reach by train and the area is lively and pleasy. Kensington Gardens are very close by and make an excellent place for a stroll....More

4  Thank Deborah W
Response from Phoenix H, Guest Relations Manager at Phoenix HotelResponded 9 June 2017

Thank you for your positive comments and for awarding Phoenix Hotel your top score! We are delighted to know that you are one of our returning guests and we look forward to welcome you back next time you visit London!

Reviewed 1 week ago

For a budget hotel the Phoenix does very well. The staff were friendly and helpful. The decor is simple and pleasant and cleanliness is excellent. My room, a single is small but comfortable. Everything I need and I was pleased to see the coffee and...More

Thank ann a
Response from Phoenix H, General Manager at Phoenix HotelResponded 1 week ago

Good afternoon, Many thanks for your review and stay at the Phoenix Hotel. We are so glad that you enjoyed your time with us and we hope to welcome you again in the future. We are ideally located within walking distance from Kensington Park and...More

Reviewed 1 week ago via mobile

I came here by accident. Just had an cheeseburger and it was sooo delicious. One of the best that I had last time. The prepared shish behind the glass was looking fresh and appetizing. Everything was looking clean. Good place for a quick dinnerMore

Thank N M
Response from Phoenix H, Guest Relations Manager at Phoenix HotelResponded 1 week ago

Good afternoon, Many thanks for your review. Unfortunately, I think you may have written a review for the wrong Phoenix Hotel! We are located in Bayswater (next to Kensington, Paddington and Notting Hill). We would be more than happy to welcome you to our hotel...More

Reviewed 2 weeks ago

The location of this clean, well-maintained hotel cannot be beat. It is a 7-minute walk from either Bayswater or Queensway tube stops, ideally situating you for tourist travel. There are many good restaurants and pubs nearby. It is also only about a 15-minute walk from...More

Thank Lilyremake
Response from Phoenix H, Guest Relations Manager at Phoenix HotelResponded 1 week ago

Thank you for taking the time to review your recent stay at the Phoenix Hotel. We appreciate your valued feedback. I was delighted to read that you thoroughly enjoyed your stay and particularly found the location to your liking. We look forward to welcoming you...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Hotel Amenities
Breakfast included
Laundry Service
Dry Cleaning
Multilingual Staff
Things to do
Bar/Lounge
Details
Price range
US$120 - US$227 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#248 Business Hotel in London
#359 Romantic Hotel in London
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$120 - US$227 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#248 Business Hotel in London
#359 Romantic Hotel in London
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (509)
Room & Suite (366)
Dining (33)
Business Centre & Event Rooms (2)
Nearby
Notting Hill
As West London's friskiest corner, Notting Hill more
than manages to retain plenty of the same appeal
that's brought the affluent area so much worldwide
attention. In this attractive cobblestoned
neighbourhood, a delectable variety of eateries,
independent shops, galleries and street vendors offer
a delightful window into how to live the good life in
London, with each presenting visitors with an
...More
Questions & Answers
Ask a question
crishe
18 December 2017|
AnswerShow all 6 answers
Response from Phoenix H | Property representative |
Irons and boards are available on request.
0
Votes
WalesShazza
27 November 2017|
AnswerShow all 7 answers
Response from Phoenix H | Property representative |
Breakfast is available from 7am to 10am Monday to Saturday and 7.30am to 10.30am on Sunday
0
Votes
Stephen A
5 November 2017|
AnswerShow all 3 answers
Response from Stez66 | Reviewed this property |
Hello, yes my room was equipped with a fan!
0
Votes
Room Tips
"I have found all the rooms good, particularly since the refurb"
Read review
"Covenient and quiet"
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"Avoid the small rooms, furnished in two levels. It is like being squeezed in a broom locker."
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"stayed in room 316 with a good view to the gardens."
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