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The Norfolk Towers Hotel

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The Norfolk Towers Hotel
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964 Reviews from our TripAdvisor Community

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Showing 758: English reviews
Dhaka City, Bangladesh
Reviewed 6 days ago NEW

The Good The staff was friendly and attentive overall. Neat and clean environment The Bad The WiFi was the worst. It is even difficult to browse properly let alone stream videos. The only elevator was extremely narrow. Lift only goes till 4 th floor , for the 5 th floor u have to take the stars.u have to wait ages...

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Helpful?
Thank nak0032016
Munich, Germany
Reviewed 1 week ago

We recently stayed two nights at this hotel as we wanted to be close to Paddington to arrive / depart on the Heathrow express. Location is perfect and only a short walk away from the station, the subway being close and many bars and restaurants are walking distance away. The room was small, but recently refurbished, modern and very comfortable....

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1Thank SFLeonce
Auckland, New Zealand
Reviewed 3 weeks ago

This hotel is just two blocks from Paddington Station and the Heathrow Express. Easy walk down Edgeware to everything London has to offer. The hotel itself is very modern with a very nice entry and wonderful restaurant - great breakfasts. For the room rate I thought we got by far the best deal in the area, compared with colleagues that...

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1Thank JohnSames
Birmingham, United Kingdom
Reviewed 3 weeks ago via mobile

Excellent hotel rooms are small but most London hotels are , lovely decor and excellent breakfast great value for Monday don't get mixed up with Norfolk Plaza hotel around the corner which is the pits

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Thank michellew6275
Reviewed 4 weeks ago via mobile

We stayed 3 nights our room was small but very clean and modern . Comfy bed and serviced every day . Only downside was we were under reception or office and could hear the staff above walking about but out all day so wasn't really an issue . Staff on reception are amazing so helpful and friendly. Breakfast staff were...

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Thank Fi W
Wolverhampton, United Kingdom
Reviewed 4 weeks ago

An holiday to remember I booked this hotel for me and my wife on our 10th wedding anniversary as she had never been to London Unfortunately for us she was taken ill within 3hrs of arriving no fault of the hotels infact they were great couldn't do enough for us both especially as my wife spent the whole of the...

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Thank johneehowell
norfolktowers, General Manager at The Norfolk Towers Hotel, responded to this review

Dear Johneehowell, Sorry to read that your wife felt sick during your holiday, i hope she is fully recovered now. Am happy to also read that you felt that the staff were great. Thank you so much for your review, hope to see you soon.

Singapore, Singapore
Reviewed 4 weeks ago

Staff were friendly and polite. Room was clean and quiet, although the occasion noise from hotel guests in the corridor. Bathroom very clean and modern. Very convenient with many choices of cuisine in the vicinity and few minutes walk to Paddington underground and railway services. Only thing to complain is the elevator, too small and too slow.

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Thank ctay2002
norfolktowers, General Manager at The Norfolk Towers Hotel, responded to this review

Dear Ctay2002, Thank you very much for being our Guests and for writing your valuable review. We are pleased to hear that you enjoyed your overall stay with us and we hope to see you coming back to the Hotel when you next require accommodation in Central London.

Astana, Kazakhstan
Reviewed 4 weeks ago

I like this hotel very much. It was near Hyde park which is nice to take a walk in the morning. Hotel staff were nice, and always ready to help me with my requests. My room was small but it had everything I needed. So far, I liked my trip.

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Thank assylana
norfolktowers, General Manager at The Norfolk Towers Hotel, responded to this review

Dear Assylana, We are delighted to hear that you enjoyed your stay and the unbeatable location made your trip even easier and more comfortable. We do look forward to welcoming you back to the Hotel again in the future.

Cardiff, United Kingdom
Reviewed 4 weeks ago

Had a great 1 night stay at this hotel, very clean contemporary design throughout the hotel. the bed was very comfortable, modern amenities in the room and bathroom. I was lucky enough to be upgraded to a suite which was very spacious. Would recommend staying here as it's aa so close to London Paddington.

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Thank Victoria L
norfolktowers, General Manager at The Norfolk Towers Hotel, responded to this review

Dear Victoria L, Thank you for taking the time to review our hotel, I am delighted to read that you have enjoyed your stay with us .One area we have focused our efforts on is delivering high level of customer service, We look forward to welcoming you again. Thank you again for your review

Letchworth, United Kingdom
Reviewed 4 weeks ago

The Norfolk Towers was a lovely hotel, very friendly staff. Our room was upgraded to a suit, which was very spacious. You stepped down into the bathroom, which had everything you could want in it. The only criticism I have is when we went to make a hit drink in the morning, the milk had gone off, although as soon...

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Helpful?
Thank michpay65
norfolktowers, General Manager at The Norfolk Towers Hotel, responded to this review

Dear Michpay65, Thank you for taking the time to review our hotel, I am delighted to read that you have enjoyed your stay with us and also enjoyed the breakfast in our brand new restaurant.One area we have focused our efforts on is delivering high level of customer service, We look forward to welcoming you again. Thank you again for...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Laundry Service

Additional Information about The Norfolk Towers Hotel

Address: 34 Norfolk Place | Paddington, London W2 1QW, England
Region: United Kingdom > England > London
Price Range: £85 - £198 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Norfolk Towers Hotel 3.5*
Number of rooms: 87
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Also Known As:
Norfolk Hotel London
The Norfolk Hotel
Norfolk Towers Hotel London
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Questions & Answers

Here's what travellers have asked, with answers from The Norfolk Towers Hotel staff and other travellers.
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Questions? Get answers from The Norfolk Towers Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room on the first or second floor.”
 of 5 bubbles nak0032016, 2 Dec 2016 | Read review
“The extra few pounds for a double made for a great room”
 of 5 bubbles JohnSames, 14 Nov 2016 | Read review
“Avoid the top floor”
 of 5 bubbles pfdk, 8 Oct 2016 | Read review
“LG6 is a fabulous room”
 of 5 bubbles 409vickyd, 8 Oct 2016 | Read review
“If you dont want to be woken up early, request that you not have a lower ground floor room”
 of 5 bubbles NickiC369, 3 Oct 2016 | Read review
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