The Byron Hotel

36/38 Queensborough Terrace, London W2 3SH England
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Room & Suite (233)
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About

Location
Cleanliness
Service
Value
The Byron is located in the very convenient and cosmopolitan area of Hyde Park and Bayswater. This makes it ideally situated for your visit to London, be it business or pleasure. With good access to all public transport facilities, The Byron is a perfect base from which to explore London. Up to 123 different locations in London are put within easy reach by the 2 metro stations near the hotel. Originally two Victorian houses, and recently refurbished, The Byron has been professionally designed to provide modern standards of comfort in traditional surroundings whilst maintaining a country house atmosphere. Our professionally trained staff will ensure that your stay with us will be a complete and memorable experience.
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Property amenities
Free High Speed Internet (WiFi)
Breakfast available
Fax / photocopying
Baggage storage
Newspaper
24-hour front desk
Express check-in / check-out
Ironing service
Free internet
Wifi
Public wifi
Internet
Breakfast buffet
Vending machine
Non-smoking hotel
Shared lounge / TV area
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Room features
Non-smoking rooms
Housekeeping
Safe
Flatscreen TV
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish, Hindi
1,067Reviews6Q+A93Room tips
Traveller rating
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Popular mentions
The hotel is situated quite nicely, very near to queens way underground and Kensington gardens. The staff are very helpful and polite. The room we stay in was a little small for a twin but warm and clean. Breakfast is a complete joke. Plates are no bigger than a saucer, buffet table always looked like leftovers and the eggs could. For the price I could not recommend this hotel to anyone .
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Response from CapricornHotels, FOH at The Byron Hotel
Responded 3 days ago
Dear Steve W, Thank you for taking the time to review your most recent stay at the Byron hotel. We are pleased that you had a wonderful stay at our hotel and in London. Your feedback is important to us so we know where we did well and where we can improve, we will still pass on your valuable feedback to the management regarding the breakfast. Our doors are always open for you and I hope to welcome you back and make your stay entirely enjoyable and memorable after the new refurbish room will be completed in a few months’ time. Kind Regards, Mohammed Ali
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We booked as part of a theatre and night stay deal. The hotel is conveniently located. The room had all the normal facilities and was comfortable. The negative point was the room was very hot, we did have a desk fan which was a bit noisy. For the WiFi the password was apparently available at the reception, which I did not get. The breakfast was adequate and well organised. We would use the hotel again.
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Response from CapricornHotels, Guest Relations Manager at The Byron Hotel
Responded 1 week ago
Dear Mr Michael, Thank you very much for your recent stay and comments. We are pleased that you had a pleasant stay despite the small inconvenience. Our hotel is a historic old town house in the centre of London with a very good and fast communication with any point of the city. We are already waiting to welcome you back to our hotel, your home in London. Kind regards, Antonio.
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It was the end of our holiday and we met family for a last dinner and drinks. Our previous night was at Thornbury Castle, so this is like chalk and cheese. However I think you review knowing what you choose to stay, the facility and services based on 3 star hotel. The room is small, the hotel is old, and there is seperate bathroom with good shower, amenities etc. there is a tv in the room and most important air conditioning and a fan. Breakfast is a selection of fried, boiled eggs, pastries, cheese, ham, cereal, breads etc great I thought. We needed a iron and board and it was delivered very quickly. The location is good for some pubs and restaurants and we toured Kensington palace before heading to airport in the morning. It’s good value for money in London for location if that’s the most important reason for choosing the hotel.
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Response from CapricornHotels, FOH at The Byron Hotel
Responded 3 weeks ago
Dear Darren, Thank you for taking the time to review your most recent stay at the Byron hotel. We are so delighted to know that you had a pleasant experience with us. Our hotel is an old town house in the centre of London with a very good and fast communication with any point of the city. Your wonderful experience is exactly what we aspire to deliver, and we are looking forward to welcoming you back. Sincerely, Mohammed Ali
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It is a decent hotel in a lovely neighborhood within close proximity to shops, Hyde Park, Underground stations and bus stops. It was really quiet besides the noises coming from the stairway when people were passing. Loved the complimentary breakfast as well. The room we stayed in was on the small side (room no 5), but considering it is an old building in central London, one shouldn't expect a large room anyways. The room was cleaned daily and had everything we needed. More effort should be put into maintenance and repairs, as eg the towel hook on the bathroom door war broken, as well as the shower holder so we had to hold the shower head while showering. Also the door knob on both the bathroom and the main door was kind of wobbly, so will probably break in the near future. The staff were extremely nice and friendly, especially the breakfast ladies who were putting so much effort into running everything smoothly as well as often waving and smiling at our one-year-old, making it altogether a really lovely stay.
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Response from CapricornHotels, FOH at The Byron Hotel
Responded 21 Aug 2019
Dear MartinA, Thank you for taking the time to review your most recent stay at the Byron hotel. We are pleased that you had a wonderful stay at our hotel and in London. Our hotel is an old town house in the centre of London with a very good and fast communication with any point of the city. We already took on board your valuable feedback regarding bathroom doorknob, shower holder and our maintenance team has fixed now. our doors are always open for you and I hope to welcome you back and make your stay entirely enjoyable and memorable after the new refurbish room will be completed in a few months’ time. Kind Regards, Mohammed Ali
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These three stars is generous. We booked through a third party and chose this one for its price ~$200, free breakfast and location. However once we arrived it was clear that we were given the worst room in the hotel. I will say that each room came with a tablet device to carry which would be helpful if you didn’t want to carry your own phone around town but we found our phones to be just fine. Maybe ten years ago it was a good idea. For or room, we were placed in the basement next to the staffs entrance with a view of the downstairs area. If I were them I’d recommend not even offering rooms so small. The room was so tiny that we requested a new room but had to wait until the following day. We’re happy they moved us even though it was just for one night. Breakfast was quite limited as well with no variety at all, less than basic breakfast which was disappointing. We wouldn’t stay there again unfortunately. Also attach are images of the scary hairdryer that came with the room. It looks as if it melted and can burst into flames at any moment. The hairdryer in our second room was much better.
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Response from CapricornHotels, Antonio. at The Byron Hotel
Responded 10 Aug 2019
Dear AmberLucky13, Thank you for booking your stay at The Byron Hotel. We apologize if you didn't get the experience in our hotel that you expected. Please contact directly with our Front Desk in order to investigate and get more details regarding your stay. Our Classic Continental Breakfast is always complimentary with all the bookings, not luxurious but very well received by most of our guests, and consists of a classic continental offering of ham, boiled eggs, cheese, various cold cuts, choice of cereals, toast, yogurt , croissants, sandwiches, fruit & vegetables (canned and fresh), jams and other types of spread, tea, coffee, hot chocolate and fruit juices. Please don't hesitate to contact with us for any further assistance.
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Not sure they do? I would contact the hotel direct and ask? If not all the airports are reachable by train, taxi and private hire?
1 vote
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The Byron Hotel website, Capricorn Hotels, has the most direct route. The directions are under the map. We found the trains easy and cheap. Hope this helps.
0 votes
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do you have adapters for electrical outlets?
No creo que tenga problemas
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12
"tiny windows"
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"It seemed pretty noisy all around with everyone letting the doors slam shut."
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"the twin rooms are larger than the doubles."
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"Book direct on the hotel website"
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"front road facing rooms are good"
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PRICE RANGE
€87 - €256 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
byron hotel london
LOCATION
United KingdomEnglandLondonPaddington / Maida Vale
NUMBER OF ROOMS
45
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