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Citadines Trafalgar Square London

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#277 of 1,088 Hotels in London
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Citadines Trafalgar Square London
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1,986 Reviews from our TripAdvisor Community

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Showing 1,362: English reviews
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Jerusalem, Israel
Reviewed 4 days ago NEW

Location is great everything is very close. room was big interior was good all the day coffe and tee free internet connection was very good staff really halpfull Lovely plaice to stay tuned see London

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Helpful?
2Thank 357irenae
Toronto, Canada
Reviewed 5 days ago NEW

This was our second stay at the Citadines Trafalgar and the experience was massively different. The hotel has been completely refurbished and modernized. We are glad we decided to stay based on what we saw in the photos and the reviews. The location just cannot be better. Staff was extremely helpful and friendly. The room are quiet and found the...

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Helpful?
Thank 387douglast
Ben A, Manager at Citadines Trafalgar Square London, responded to this review

Dear Douglas, We’re so glad you found us! It’s wonderful to see that your stay at Citadines Trafalgar made for such an enjoyable experience in London. We’re thrilled to see you enjoyed it. Your comments have been shared with my Team. Thank you for choosing to stay at Citadines Trafalgar and we hope to see you soon! Kind regards, Anthony...

Cambridge, United Kingdom
Reviewed 6 days ago NEW

A last minute booking to stay for one night was a very pleasant experience. Room was large and well equipped, and comparatively good value for money in central London. Only small negative was poor shower pressure and a very high entry to bath for shower.

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Thank Sandy B
Ben A, Manager at Citadines Trafalgar Square London, responded to this review

Dear Sandy, Thank you for your wonderful review and for your stay with us. I am delighted that you enjoyed your stay with us, since is our top priority to make our guests feel at home away from home. I have taken note of your comments about the shower pressure and will ask the maintenance team to investigate. Thank you...

Winchester
Reviewed 1 week ago NEW

Chosen at random for location, which is excellent, and extremely satisfied with experience. Clean, comfortable, welcoming staff, very well equipped accommodation. Everything needed for a pleasant stay.

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Helpful?
Thank Sue N
Ben A, Manager at Citadines Trafalgar Square London, responded to this review

Dear Sue, We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. Kind regards, Anthony...

Orlando, United States
Reviewed 1 week ago NEW

I liked this apartment hotel, had some issues that we are working out unfortunately. the fact that the manager was quick in a response to the problems we had, made me feel a lot better. the room was nice, and the bathroom.

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1Thank Ralph L
Ben A, Manager at Citadines Trafalgar Square London, responded to this review

Dear Ralph, Thank you for your encouraging feedback from your recent stay with us. We were truly delighted that we succeeded in rectifying the issues during your stay with us quickly. We sincerely appreciate your recognition and recommendation and look forward to welcoming you back soon. In the interim, we remain at your service. Kind regards, Anthony Bull Asst. Residence...

Mornington, Australia
Reviewed 1 week ago via mobile

I know it's all been said before but it is true. A great location with easy walk to Embankment station (underground), Thames river and the London eye, Trafalgar Square, Pall Mall and Buckingham Palace. Rooms were ok with our own cooking facilities. Would stay here again.

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Helpful?
Thank johnnoshungry
Ben A, Manager at Citadines Trafalgar Square London, responded to this review

Dear John, Thank you for your most generous and encouraging feedback from your recent stay with us. We were truly delighted that we succeeded in creating a pleasant experience and that you have become a fan of our service and amenities. We sincerely appreciate your recognition and recommendation and look forward to welcoming you back soon. Kind regards, Anthony Bull...

A TripAdvisor Member
Level Contributor
15 reviews
2 helpful votes
Reviewed 1 week ago via mobile

Great location, near Embankment Station. Staff were generally helpful. Weekly housekeeping if occupant stays 6 nights or more. Breakfast starts at 7am on weekdays, 7.30am on weekends. Waffles were tasty.

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Thank A TripAdvisor Member
Ben A, Manager at Citadines Trafalgar Square London, responded to this review

Dear Reviewer, Thank you for taking the time to share your experience on this platform. I am glad you have enjoyed your stay with us, and we look forward welcoming you again soon. Kind regards, Anthony Bull Asst. Residence Manager

Hobart, Australia
Reviewed 1 week ago

The great thing about this hotel is the locations, it walking distance to some excellent attractions & loads of restaurants Staff were great - so friendly The rooms unfortunately not great. They serve the purpose if you purpose is to not spend much time in the room as they were small and the decor was a little depressing. I would...

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Thank Sisogo
Ben A, Manager at Citadines Trafalgar Square London, responded to this review

Dear Sisogo, Thank you for your feedback. So pleased you enjoyed your stay with us here at Citadines Trafalgar, and you found our staff to be friendly and helpful. It is immensely rewarding to read such a positive review and serves as a great motivator to the team here at the Hotel. We are in the process of repainting the...

buenos aires
Reviewed 1 week ago

The central heating was broken and nobody fixxed it it was winter so it was very cold. And nobody apologizes about this incident The front desk people wasnt polite The apartment was very damaged and very dirty

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Thank carolina7105
Ben A, Manager at Citadines Trafalgar Square London, responded to this review

Dear Carolina, Thank you for your feedback. I am so sorry to learn that you were unhappy with your recent stay and I would like to take this opportunity of offering you my personal apologies. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome feedback such as yours...

Reviewed 2 weeks ago

It's very nice place, but its an apart hotel so it doesn't have daily maid service. But you are in mid town with a small kitchen and can save on meals out if you want to. It's a block to Trafalgar Sq, a block to the Thames. There is a convenient small grocery on the corner, a couple of pubs...

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Thank Kzjerez
Ben A, Manager at Citadines Trafalgar Square London, responded to this review

Dear Reviewer, Thank you for your wonderful review. I am delighted you had a good stay with us, and I look forward welcoming you back soon. Kind regards, Anthony Bull Asst. Residence Manager

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Staying in Trafalgar Square / Embankment

Neighbourhood Profile
Trafalgar Square / Embankment
With its iconic Nelson’s Column, majestic oversized lions and brightly-lit fountains, Trafalgar Square is not just considered the heart of this bustling London hub, but the very core of the city itself. Beyond this esteemed gathering place are more famous icons, as well as a disproportionate numbers of the city’s most popular cultural attractions including the National Gallery and many West End theaters. Along the way to these major sites are quiet lanes and antiquated pubs to discover, as well as riverside vistas to enjoy on the embankment. With a calendar full of celebratory events, any time of year is a fine time to visit.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Newly renovated for 2012 and located just a few steps away from Nelson’s Column in Trafalgar Square, Citadines Prestige Trafalgar Square London is a short walk from the Houses of Parliament, Big Ben and Westminster Abbey. You are also close to Buckingham Palace, St James’s Park and the National Portrait Gallery which houses one of the greatest European art collections in the world. In this area, busy streets are lined with shops leading down to Covent Garden and Oxford Street. Nearby, St James' Park is a perfect place to take a break from the bustle of the city. The Apart'hotel offers you 187 air conditioned flats over 9 floors, including 126 studios for 1 or 2 people, 49 one-bedroom apartments that sleep up to 4 people and 12 two-bedroom duplex apartments for up to 6 people. In the studios, choose between a double or twin pullout sofa bed. In the one-bedroom apartments, there are twin pullout sofa beds in the lounge area and a double bed in the bedroom. In the two-bedroom apartments, there are double sofa beds in the lounge area, and double beds in the bedrooms.Each studio and apartment of the residence houses a bathroom with hairdryer, a fully-equipped kitchen area complete with cooking hobs, microwave, fridge and dishwasher, complimentary internet access, TV with satellite channels, a direct-line phone and safe deposit box. Ideal Location.Many of the major sites of London are on your doorstep, including the Houses of Parliament & Big Ben, Buckingham Palace and Westminster Abbey. Being very close to the River Thames, your apart’hotel offers easy access to the Southbank Centre and its wide selection of theatres, bars and restaurants as well as the London Eye observation wheel. Culture lovers will enjoy visiting the National Gallery which houses one of the greatest European art collections in the world. Citadines Prestige Trafalgar Square London is convenient for Charing Cross and Embankment Underground stations, providing easy connections to all parts of the capital. Immerse yourself in the lively atmosphere of Piccadilly Circus and take in a show in the heart of Theatreland and then head to one of the plentiful traditional English pubs to round off your evening before heading back to your Apart'hotel. ... more   less 

Additional Information about Citadines Trafalgar Square London

Address: 18 - 21 Northumberland Avenue, London WC2N 5EA, England
Region: United Kingdom > England > London > Trafalgar Square / Embankment
Price Range: £150 - £278 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Citadines Trafalgar Square London 4*
Number of rooms: 187
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Also Known As:
Citadines Trafalgar Square London Hotel London
Citadines Hotel London
Hotel Style:
#11 Green Hotel in London
#204 Luxury Hotel in London
#211 Family Hotel in London
#226 Romantic Hotel in London
#259 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Citadines Trafalgar Square London staff and other travellers.
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Oxford, Mississippi

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Questions? Get answers from Citadines Trafalgar Square London staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very nice room need to have every day cleaning ”
 of 5 bubbles 357irenae, 23 Feb 2017 | Read review
“All the rooms are very different from one another. Which explains the very different reviews with respect to the room sizes. You might want to communicate with the hotel in advance if you have any real issues with some of the configurations.”
 of 5 bubbles 387douglast, 22 Feb 2017 | Read review
“We were on level one, but no street noise as double windows.”
 of 5 bubbles Michelle36Melbourne, 1 Feb 2017 | Read review
“Request a front facing room if you want any kind of view!”
 of 5 bubbles KerryS708, 1 Feb 2017 | Read review
“If you are on the higher floors, you have less noise from the street below (apart from sirens on ambulances etc). ”
 of 5 bubbles Hogiabach, 27 Jan 2017 | Read review
5 of 5