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The Royal Horseguards

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Traveller (3018)
Room & Suite (1242)
Dining (263)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

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About

#280 of 1,170 hotels in London
Location
Cleanliness
Service
Value
Travellers' Choice
This majestic five-star hotel presides over the River Thames. From glittering chandeliers to contemporary design, this central hotel near the London Eye reflects a proud heritage. Expect more, with free wi-fi throughout the hotel, Victorian splendour, award-winning dining, afternoon tea and sumptuous river view suites.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Highchairs available
Taxi service
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Banquet room
Meeting rooms
Photo copier / fax In business centre
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Butler service
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Great View
River View
Languages Spoken
English, French, Russian, Spanish and 10 more
7,299Reviews145Q+A100Room tips

Reviews
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Traveller rating
  • 4,732
  • 1,505
  • 602
  • 299
  • 165
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Jo2102 wrote a review 9 Mar
30 contributions16 helpful votes
We had a delicious lunch with lovely fresh fish and scallops. It was all beautifully presented and the ambiance and decor lent to make a special occasion. Our waitress, Darshini, was very attentive and helped make it a very pleasant experience.
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Date of stay: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Royal Horseguards Guest Services, Guest Services / Front Office at The Royal Horseguards
Responded 1 week ago
Dear Jo2102, Thank you for taking the time to leave these kind words. It is delightful to hear that you had a great experience at our restaurant and enjoyed the exceptional service provided by our team, particularly Darshini. I will make sure to pass along your compliments to them. We are looking forward to welcoming you again very soon. Kind regards, Pedro da Silva General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Julia B wrote a review 9 Mar
Brecon, United Kingdom13 contributions9 helpful votes
Great brunch five minutes from Trafalgar Square and the embankment. Good value, good food and a nice house Prosecco. Staff were welcoming and attentive but not oppressive. Thanks especially to Darshini & Gonsalo for looking after us. We will return. Jx
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Date of stay: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Royal Horseguards Guest Services, Guest Services / Front Office at The Royal Horseguards
Responded 1 week ago
Dear Julia B, Thank you for taking the time to leave such a warm review. Our team takes pride in what they do. I'm delighted to read that you enjoyed your meal and have highlighted the excellent service provided by our dedicated staff, especially Gonsalo & Darshini. We look forward to welcoming you back for another meal soon. Kind regards, Pedro da Silva General Manager. Kind regards, Pedro da Silva General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Fiona o wrote a review 9 Mar
2 contributions1 helpful vote
+1
Wonderful experience. Warm welcome by all staff. Really couldn’t do enough for their guests. Beautiful spacious rooms, fluffy pillows and comfy beds. Some great views of the London Eye. The food was delicious & second to none for variety and price in Central London. A great stay if like us you’re going to the West End for theatre. Top Choice. Will definitely be returning. If like me you love history plenty to feast upon. Iconic.
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Date of stay: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Royal Horseguards Guest Services, Guest Services / Front Office at The Royal Horseguards
Responded 1 week ago
Dear fionaoA5847TR, Thank you very much for taking the time to write such a warm review. Our team takes great pride in their work, and I will make sure to share your kind words of praise with all members of staff. I am delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back for another visit soon. Best regards, Pedro da Silva General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sheila D wrote a review 6 Mar
Miami, Florida8 contributions2 helpful votes
+1
BEST EXPERIENCE EVER 🙌🏽 They always exceed our expectations… We got there really tired after a long flight but as soon as we got to the reception the staff smiles and attention to detail changed everything❗️On top of that, Monalisa, the manager, sent us a complementary bottle of champagne with a lovely note “To make your day a little better”, that’s a 5 star service right there 🌟🌟🌟🌟🌟 If you go to the restaurant for afternoon tea please ask for Olena, she is absolutely fantastic as well.. Thank you all 🙏🏽
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Date of stay: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Royal Horseguards Guest Services, Guest Services / Front Office at The Royal Horseguards
Responded 1 week ago
Dear U8402BVsheilad, Thank you for staying with us and for the kind words. Our team takes pride in what they do. It's a pleasure to read that our staff were able to make your stay that extra bit special. It will be my pleasure to share your words of praise with Monalise and Olena. We look forward to welcoming you back soon. Kind regards, Pedro da Silva General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Hege M wrote a review 5 Mar
3 contributions1 helpful vote
+1
Really good value for money. The room was beautiful with a fantastic view. The bathroom had both shower and bathtub, and was nice and warm. Easy to charge phones by the bedside. Really nice, helpfull and smiling staff. Excellent breakfast.
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Date of stay: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Royal Horseguards Guest Services, Guest Services / Front Office at The Royal Horseguards
Responded 1 week ago
Dear 24hegem, We are grateful to hear such feedback regarding your stay. When you combine our amazing location and excellent service we believe it makes an amazing experience. We hope to welcome you again soon. Kind regards, Pedro da Silva General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Elizabeth S wrote a review 4 Mar
1 contribution1 helpful vote
We went for afternoon tea to treat my parents and it was a delight! The cakes and sandwiches were delicious and looked gorgeous. Honourable mention to Olana (I hope I spelt your name correctly)- she looked after us so well, was so attentive, warm and friendly to us. She was absolutely lovely! Thanks so much, will definitely come again!
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Date of stay: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Royal Horseguards Guest Services, Guest Services / Front Office at The Royal Horseguards
Responded 2 weeks ago
Dear I9660SRelizabeths, Thank you for taking the time to leave such a warm review. It is wonderful to hear that you have had a great time in our lounge for afternoon tea and experienced our amazing service. I have also passed on your wonderful compliments to Olena. We all look forward to welcoming you back soon. Kind regards, Pedro da Silva General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Edward S wrote a review 3 Mar
New York City, New York3 contributions1 helpful vote
A great stay! The staff were so like they knew us and cared about US! An example: rainy day- - oops no umbrellas left. The concierge looked in back, found none. Said he would look in storage area. Also found none and was very apologetic. So my wife and began our walk in the rain! We were perhaps 50 steps away and the concierge came running with an umbrella he had found. Only one, but the caring shown was remarkable and I think not likely found elsewhere!
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Review collected in partnership with this hotel
Date of stay: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
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Response from Royal Horseguards Guest Services, Guest Services / Front Office at The Royal Horseguards
Responded 2 weeks ago
Dear I651DOedwards, Thank you for taking the time to leave such a warm review. Thank you for your kind words about our excellent service. I'll pass your comments along to the team, who will be thrilled to hear they left such a positive impression during your stay. We look forward to welcoming you back for another visit soon. Kind regards, Pedro da Silva General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sue P wrote a review 2 Mar
2 contributions1 helpful vote
Afternoon tea with a good friend. Olena, Elilier were very welcoming so thank you. Nothing was too much trouble. Fascinating hotel and history and many thanks for sharing your knowledge about the NLC. We felt very privileged, and that counts for something these days so thanks. Be shout out to Stamatius who showed us round. 😊
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Date of stay: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
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Response from Royal Horseguards Guest Services, Guest Services / Front Office at The Royal Horseguards
Responded 2 weeks ago
Dear 340suep, Thank you for taking the time to leave such pleasant feedback. Our team prides itself on providing the best service to leave a lasting impression of our afternoon tea experience, I am glad the chefs, waiting staff and your lovely mention of Olena, Elicier and Stamatios have done just that. I will make certain to pass on the lovely mention and we hope to welcome you again soon. Kind regards, Pedro Da Silva General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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mroger922241 wrote a review 2 Mar
1 contribution
Dreadful, tired, too hot or too cold room. Poor shower. Breakfast totally over-pricing and awful service. Wrong bill at end and overcharged. Took forever on check-out to resolve. The hotel looks good on the ground floor and location great, but rooms just dreadful and service even worse.
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Review collected in partnership with this hotel
Date of stay: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Royal Horseguards Guest Services, Guest Services / Front Office at The Royal Horseguards
Responded 2 weeks ago
Dear mroger922241, I am sorry to hear that your recent stay with us didn't meet your expectations. Your feedback is important to us, and I will make sure to share it with the department heads to further investigate and close any service gaps. We strive to provide a 5-star service, and I hope we will have the opportunity to showcase it to you in the future. Kind regards Pedro Da Silva General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Vika B wrote a review 2 Mar
Leeds, United Kingdom25 contributions6 helpful votes
Top level hotel, excellent service, comfort, great rooms, delicious food. I recommend the hotel. Especially thanks to Sadgar and Yana are the best employees of this hotel!!! The attitude towards visitors is at the highest level, I was amazed by the warmth and responsiveness, trying to make your stay at the hotel comfortable.
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Date of stay: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
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Response from Royal Horseguards Guest Services, Guest Services / Front Office at The Royal Horseguards
Responded 2 weeks ago
Dear _bacman, Thank you for taking the time to leave such a warm review. Our team takes pride in what they do. I'm delighted to read that you enjoyed your room and have highlighted the excellent cuisine provided by our dedicated staff. I will make sure to pass on such kind words to Sador and Yana We look forward to welcoming you back for another stay soon. Kind regards, Pedro da Silva General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the London area.
PRICE RANGE
£198 - £340 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the royal horseguards hotel london, royal horseguards london
LOCATION
United KingdomEnglandLondonWestminster
NUMBER OF ROOMS
282
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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THE ROYAL HORSEGUARDS - Updated 2024 Reviews (London)