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Hilton London Metropole

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Traveller (1265)
Room & Suite (541)
Dining (98)
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Overview
  • Excellent20%
  • Very good34%
  • Average24%
  • Poor13%
  • Terrible9%
Travellers talk about
“west wing”(262 reviews)
“edgware road”(247 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Offers from Hilton London Metropole
Special Offer: Advance Purchase
Offers from Hilton London Metropole
Special Offer: Advance Purchase
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,311)
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4,365 results
Traveller rating
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1,303
1,063
621
474
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904
1,303
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621
474
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1 - 5 of 4,365 reviews
Reviewed 2 days ago via mobile

Great location only ten mins walk from Paddington station. Reception gives a great first impression and staff were friendly and polite. Given 2 rooms both in east wing on 4th floor, both very disappointing. Exceptionally hot and a/c not making any difference. Also room was...More

Thank CJ0hnst0n
Hotel's Favourite
Reviewed 12 January 2018

We had a Great Stay at The Hilton Metropole, over the Christmas and New Year Period. Being a “Diamond” , member gives you the added bonus to have access to there Club Lounge..., which includes Free Breakfast and in the evening, they provide snacks and...More

Thank robertalansmith
Response from Debra G, Manager at Hilton London MetropoleResponded 15 January 2018

Dear robertalansmith, Thank you for taking the time to leave feedback about the outstanding service you experienced from our wonderful Executive Lounge team. It will be a pleasure to share your kind words and ensure they are all recognised. We very much hope to welcome...More

Reviewed 2 days ago

We stayed here on the last night of an 8 day Globus tour, had it been the first night of tour we would have been back on plane! Staff was not prepared to deal with out bus of 30, we all took our own bags...More

Thank Kathy G
Response from Debra G, Manager at Hilton London MetropoleResponded yesterday

Dear Kathy G, We aim to provide all of our guests with outstanding service and a hassle-free stay and we are very sorry that this was not your experience. We will use your comments as a means of identifying areas requiring improvement and we are...More

Reviewed 2 days ago

The location of this hotel is pretty good and the staff were very helpful - Mike on reception was very helpful. I stayed in the Tower Wing and the corridors look very tired and room decor is tired. Which is a shame as the reception...More

Thank Matthew P
Response from Debra G, Manager at Hilton London MetropoleResponded yesterday

Dear Matthew P, Thank you for taking the time to leave feedback about your stay at the Hilton London Metropole. Whilst we are pleased that you enjoyed the helpful service we are proud to deliver, we are sorry that your room did not meet your...More

Reviewed 2 days ago

Absolutely fantastic hotel with extremely helpful staff. I stopped here as the location is ideal from Euston and has both Edgware Rd and Paddington stations nearby. Comfortable sleep and room quality was superb.

Review collected in partnership with Hilton Hotels & Resorts
Thank robertT1905MW
View more reviews
Most Booked Properties in London, United Kingdom
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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$193 - US$377 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Green Hotel in London
#383 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$193 - US$377 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Green Hotel in London
#383 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (1265)
Room & Suite (541)
Dining (98)
Pool & Beach (4)
Business Centre & Event Rooms (23)
Family and Play Areas (2)
Questions & Answers
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PDKJ
10 February 2018|
AnswerShow all 3 answers
Response from Kiran V | Reviewed this property |
There is a pool, steam room & sauna but no jacuzzi or hot tub. As they let in others not staying in Hotel, it can get busy but it was the constant damp smell in the pool area that we could not handle too long.
2
Votes
Metamoron27
4 February 2018|
AnswerShow all 5 answers
Response from robertalansmith | Reviewed this property |
Yes...two seconds from the Hotel...., beside “Superdrug”... You will see the armed Bus Stop...
0
Votes
majorcandme
8 December 2017|
AnswerShow all 4 answers
Response from CityCruncher | Reviewed this property |
West wing is best
0
Votes
Room Tips
"Not Tower Wing"
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"The west wing has bigger rooms and the higher you go, the better view at night of the city lights!"
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"ask for a room with a view"
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"I had a king-size double room as the twin was having maintenance, the twins were nice too, room sizes did..."
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