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Hilton London Metropole

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Traveller (655)
Room & Suite (119)
Dining (18)
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About

#168 of 1,130 hotels in London
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Silver level
Perfectly located in Central London, Hilton London Metropole is the ideal hotel for business and leisure guests. Just 10 minutes away from Oxford Street, Hyde Park and Marble Arch, and 5 minutes from Paddington Station, the journey to our hotel from Heathrow Airport is swift, taking only 15 minutes so that you can discover the best of London in no time! With four uniquely themed spaces, we've got all your cravings covered. From a quick snack at our Tyburn Market, to a delicious locally sourced meal at our restaurant, Tyburn Kitchen, or even a one-of-a-kind cocktail at our edgy destination bar, Bow Bar, you can have a complete London experience without even stepping out of the hotel. All of our hotel rooms offer wireless internet access. Wireless internet is also available throughout our hotel, free of charge. Choosing an Executive Room or one of our Suites gives you access to our great Executive Lounge. On a gym grind? Come over to our 200 sqm gym and have your gym session.
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Property amenities
Car park
Free internet
Fitness Centre with Gym / Workout Room
Bar / lounge
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Car hire
Conference facilities
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Taxi service
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Bidet
Room service
Safe
VIP room facilities
Iron
Refrigerator
Bath / shower
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
City View
Languages Spoken
English, French, Spanish, Arabic and 4 more
1,996Review147Q+A100Room tips

Reviews
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Traveller rating
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Kate wrote a review Today
London, United Kingdom9 contributions6 helpful votes
I would have enjoyed my stay if I hadn’t had the usual issue with the HVAC systems , the telephone and moving rooms to yet another room where the facilities didn’t work either … Spend the evening cold then no TV was rather irritating especially when you are recuperating after a hospital stay . I expect all facilities in all rooms to work. The Executive Lounge provides a nice breakfast and afternoon tea . However evening offerings need to be more palatable to all. The only options are spicy foods and salads. Which unfortunately I can not eat and many other patrons said the same. I think we need to think about all when it comes to food.
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Date of stay: April 2024Trip type: Travelled with family
Room Tip: Easy access to Paddington Station the underground and cabs always available
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Andy M wrote a review Aug 2022
Cardiff, United Kingdom189 contributions71 helpful votes
Hotel's Favourite
Brilliant service from Mahmoud on checking in and a wonderful stay! Mahmoud sorted us out with a great room and we loved using the Executive Lounge for breakfast. When we left, the concierge stored our bags for us with no fuss at all. Great location to Paddington station and Edgeware Road tube station. Lovely room. Brilliant service. I would absolutely recommend!
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
7 Helpful votes
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Response from Josef Mikulka, Other at Hilton London Metropole
Responded 30 Aug 2022
Hi Andrew, Thank you for such a lovely review! I am so pleased you had a wonderful stay and were looked after by our fantastic team. They take tremendous pride in going the extra mile to look after our guests, and it will be my pleasure to share your kind words with Mahmoud and the rest of the team. Thank you so much for taking the time to leave feedback. We look forward to welcoming you back soon. Kind regards, Josef Mikulka Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Adventure62113042740 wrote a review Today
1 contribution
Olivia is very helpful. Had a terrible a time booking in another hotel and she helped through me. Very understanding…..
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Rashid A wrote a review Today
1 contribution
The rooms were clean and the bed was comfortable. We were very haiku the location is another story close to everything by walking distance . The receptionist were very kind and helpful especially Zain he was very nice and navigated to close by places . A little smile like his makes someone’s day . Thank you Hilton!
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Andaru R wrote a review Today
1 contribution
Great hotel, great location, great staff. Lorenza was especially an excellent staff. and the location is also perfect since it only took ~2 minutes to edgware road tube station
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Amgad taha Elbashir wrote a review Today
2 contributions
The staff is friendly and helpful as usual especially Lilianan at front desk , she helped me with the extra bed. Highly recommended, the location and facilities are outstanding.
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Javeria H wrote a review Yesterday
2 contributions1 helpful vote
The supervisor at the restaurant at Tyburn Hilton Hotel Metropole.. Richard the supervisor was extremely helpful and friendly, he made the best coffee! We was very happy with his customer service skills. Thank you Richard for putting a smile on our face.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Tiba T wrote a review Yesterday
Los Angeles, California1 contribution
Hotel lobby was full and to be honest reception very efficient. I made my check in with Liliana and she was very polite and friendly. Room was nice and clean exactly like pictures. I didn't have breakfast in the morning because was a big queue.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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geoff wrote a review 18 Apr
Caldicot, United Kingdom3 contributions1 helpful vote
Great hotel. The check in was swift with a dedicated Hilton Honors desk. Maria was very helpful pointing out the easiest way to my room and all facilities including the executive lounge. Room was spotless and very comfortable with everything you need. The restaurant and food was very good with very attentive staff.
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Date of stay: April 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Bill Fisher, General Manager at Hilton London Metropole
Responded yesterday
Hi Voyager03029819445, Thank you so much for your lovely review. I'm delighted to hear you enjoyed a comfortable stay, our delicious restaurant menus and that Maria was so helpful when you arrived. It will be a pleasure to share your kind words with everyone and I hope we'll have an opportunity to welcome you back in the future. Kind regards, Bill Fisher General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Brad P wrote a review 17 Apr
1 contribution
During my recent stay at the Hilton, Miriam at the front desk was absolutely fantastic. From the moment I checked in, her welcoming smile and professionalism stood out. She was incredibly helpful, answering all my questions and providing great recommendations for local dining and attractions. Her attention to detail and genuine care for guests' experiences made my stay exceptionally comfortable and enjoyable. Hilton is lucky to have such a dedicated and friendly staff member. Thank you, Miriam, for making my visit so memorable!
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Bill Fisher, General Manager at Hilton London Metropole
Responded 2 days ago
Hi bradpF4705YF, Thank you for taking the time to leave a review about the warm welcome and outstanding service Miriam provided during your stay. I know she takes great pride in making sure our guests have an amazing experience and she'll be thrilled to hear your kind words. We'll make sure she's recognised at our next team event. I'm really pleased that you enjoyed your time with us so much and I hope we'll see you at the Hilton London Metropole again very soon. Kind regards, Bill Fisher General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£156 - £292 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton london metropole hotel london, hilton metropole london, london hilton
LOCATION
United KingdomEnglandLondonPaddington / Maida Vale
NUMBER OF ROOMS
1,100
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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HILTON LONDON METROPOLE - Updated 2024 Reviews

Frequently Asked Questions about Hilton London Metropole
Which popular attractions are close to Hilton London Metropole?
Nearby attractions include Alexander Fleming Laboratory Museum (0.2 miles), The Monkey Puzzle (0.2 miles), and Paddington Bear Statue (0.04 miles).
What are some of the property amenities at Hilton London Metropole?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at Hilton London Metropole?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton London Metropole?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton London Metropole?
Yes, a parking garage is available to guests.
What are some restaurants close to Hilton London Metropole?
Conveniently located restaurants include L'Angolo Bianco, Zonzo Restaurant, and The Monkey Puzzle.
Are there opportunities to exercise at Hilton London Metropole?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Hilton London Metropole?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton London Metropole?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hilton London Metropole offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Hilton London Metropole?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Hindi, and Arabic.