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Hilton London Metropole

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#584 of 1,081 Hotels in London
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1 room 2 adults 0 children
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Hilton London Metropole
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4,052 Reviews from our TripAdvisor Community

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Showing 3,349: English reviews
Southampton, United Kingdom
Reviewed yesterday NEW

Having first visited this particular Hilton in 1996, it has certainly lost the true 'Hilton' expectations. Rooms are a bit shabby with broken/damaged fixtures and fittings, Room 1275 tv aerial broken, curtains shabby, mini fridge didn't work, Room 1492 newly renovated with best beds, unfortunately there is a constant 'electric humming' from the surrounding plant room, Room 1092 shabby fixtures...

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Helpful?
Thank MaB2526
Reviewed yesterday NEWvia mobile

This hotel is beautiful and so close to the station :) I would say to put on the description Edgware road as the station though as this is just across the road :) was perfect for our weekend as we was going to winter wonderland. The hotel was amazing and the breakfast was beautiful! ❤❤❤

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Thank Mollie S
Reviewed yesterday NEWvia mobile

The best Hotel in London! Very good location, the best service, nice and clean rooms. We had very good time there Good food and breakfast High quality Hotel with clean rooms with everything needed. Rachel.

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Thank Rachelgamrasni
Northern Ireland
Reviewed 2 days ago NEWvia mobile

Visited to attend a conference. The reception and entrance areas certainly lead you into a false sense of luxury which quickly dissipate when you reach your room. Rooms, if mine was anything to go by are in need of freshen up. The hotel isn't in the heart of London so be prepared for a bit of a walk or tube...

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Thank stevielatphoto
Reviewed 2 days ago NEWvia mobile

I stained there for couple of days. I prepaid for a non-refundable charge. When I came even before the check in time my room was ready and I could use the room. Staff are friendly. Breakfast is delicious. The area for food was somehow crowded, but service were refilled countinously. There are many lounge at ground floor for good ,...

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Thank Maram G
Joshua, Texas
Reviewed 2 days ago NEWvia mobile

Not a bad stay, but not the Hilton I'm used to. First the good. The room was quiet and decent size. There was a mini fridge, iron, ironing board and safe. The bathtub was deep and large and there was a separate shower. There was plenty of light and lamps in the room and the WiFi worked well. Now the...

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Helpful?
Thank Rina_Ramos
Roma
Reviewed 3 days ago NEWvia mobile

The hotel is a little bit out of the very hearth of London, but the Tube station (Edgware Road) is quite close. The hall is big and comfortable for a drink. Not so the room: it was old fashioned, especially the bathroom. The sink drain was not working well. Furthermore, the view was orrible (6th floor out of more than...

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Thank Amedeo G
Birmingham, United Kingdom
Reviewed 3 days ago NEW

Stayed here on New Year's Eve, had a great welcome, as we have previously stayed here a number of times. Rooms were large and spacious, had an amazing view of the city with a balcony ( King suites). Food was great and staff were very helpful, especially Adriana from guest services, She made out stay worth while, with her professionalism...

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Thank shar0nkaur
New York City, New York
Reviewed 4 days ago NEW

This is a great hotel for a trip to London. The location is very convenient to visit London and the staff is exemplary. Everyone was very efficient and friendly. There are excellent dining options and a lovely bar with a great contemporary design.

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Helpful?
Thank Elizabeth M
Management response:

Dear Guest, We want to sincerely thank you for taking time to leave 5* feedback on your stay at our hotel. We enjoy reading all the feedback we receive. We are glad that you found the location convenient. Our location places you within walking distance to some of the top London attractions. We hope you had a chance to visit...

Johannesburg, South Africa
Reviewed 5 days ago NEWvia mobile

In many respects, this is a great hotel. The common areas are very good and there are a number of dining options. Service was efficient and friendly.... HOWEVER The bedroom I was given on 7th floor was not great. The bathroom was tiny and when I decided to have a bath, the water was short of being hot enough. Overall...

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Helpful?
Thank africantravel
Management response:

Dear Guest, We would like to thank you for taking time to leave feedback on your stay at our hotel. We are grateful for all the feedback we receive and always take it on board. We are glad to hear that you enjoyed aspects of your stay. We always aim to deliver exceptional service and our team members always try...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Just 10 minutes' walk from the West End and Oxford Street and a 10 minute tube ride from Westfield Shopping Centre, the Hilton London Metropole hotel is the ideal destination for the business and leisure guest. All Hilton London Metropole hotel rooms offer wireless internet access. Choose an Executive Room or one of our Suites for complimentary Executive Lounge access. Wireless internet access is available free of charge in all public areas of the hotel. *Continuing refurbishment of the Tower Guest Rooms will take place in phases beginning on 18 January 2016. Works will take place between 9am - 5pm. Every effort will be made to minimize any disruption to Guests. Please be advised that on Sunday 28 August and Monday 29 August there will be planned power outages in the area. The power outages will affect the East Wing on Sunday and the West Wing on Monday from 1 pm - 7 pm at which time guests will not be able to access these rooms. The Tower Wing will not be affected. During this time every effort will be made to minimise any disruptions to guests. ... more   less 

Additional Information about Hilton London Metropole

Address: 225 Edgware Road, London W2 1JU, England
Region: United Kingdom > England > London > Paddington / Maida Vale
Price Range: £116 - £295 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Metropole 4*
Number of rooms: 1059
Reservation Options:
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Also Known As:
Hilton London Metropole Hotel London
Hilton Metropole London
London Hilton
Hotel Style:
#36 Green Hotel in London
#344 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Hilton London Metropole staff and other travellers.
54 questions
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Questions? Get answers from Hilton London Metropole staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“King suites-10th floor”
 of 5 bubbles shar0nkaur, 15 Jan 2017 | Read review
“The room was comfortable and the cleanliness is exemplary.”
 of 5 bubbles , 14 Jan 2017 | Read review
“I believe the higher priced ones!! Also with a view,”
 of 5 bubbles MrsLPalmer, 11 Jan 2017 | Read review
“higher floor for more peace”
 of 5 bubbles Thelostpearl, 8 Jan 2017 | Read review
“Ask for room in tower”
 of 5 bubbles FamilyLester, 4 Jan 2017 | Read review
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