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DoubleTree by Hilton Hotel London - West End

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2,843 Reviews from our TripAdvisor Community

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Showing 2,574: English reviews
Start your review of DoubleTree by Hilton Hotel London - West End
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Great Yarmouth, United Kingdom
Reviewed 2 days ago NEW

Had a weekend away with the Mrs, this was in a fantastic location and walkable to theatre land. We booked a Premium Delux room. Hotel was clean, friendly and we would definitely stay at this hotel again.

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Helpful?
Thank Lee D
Joost d, Hotel Manager at DoubleTree by Hilton Hotel London - West End, responded to this review

Dear Guest, Thank you for staying at Doubletree by Hilton London-West End. We are pleased to hear that you enjoyed your stay and we appreciate you taking the time to share your feedback with us and other valuable guests. We do hope to welcome you back on your next visit to London. Best regards, Joost de Kruiff Hotel Manager

Tonbridge, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

Booked this in the Hilton Winter sale, having been once before and impressed enough for a return visit. From the time I checked in to the time I checked out I experienced nothing but the highest levels of service. As an HHonors Diamond member I knew I would get a continental breakfast but the welcome letter upgrading me to a...

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Helpful?
1Thank Martin W
About Hotel's Favourite Review
Joost d, Hotel Manager at DoubleTree by Hilton Hotel London - West End, responded to this review

Dear Guest, Thank you for taking the time to tell us about your recent stay. We are delighted to know the services here at Doubletree by Hilton London West end have exceeded your expectations. We make every effort to ensure you have an enjoyable stay and feedback like yours makes it all worthwhile. We look forward to welcoming you back...

Newcastle-under-Lyme, United Kingdom
Reviewed 2 days ago NEW

Stayed here for two nights whilst visiting London. Prefer it to the Westminster hotel as closer to the action. Asked to check-in early and was looked after by the excellent reception team. Premium, deluxe room was ok (not sure what was premium or deluxe about it!) Would possibly stay again but there are better choices available.

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Helpful?
Thank simonp820
Joost d, Hotel Manager at DoubleTree by Hilton Hotel London - West End, responded to this review

Dear Guest, Thank you for staying at Doubletree by Hilton London-West End. We are pleased to hear that you enjoyed your stay and we appreciate you taking the time to share your feedback with us and other valuable guests. We do hope to welcome you back on your next visit to London. Best regards, Joost de Kruiff Hotel Manager

Battle, United Kingdom
Reviewed 2 days ago NEWvia mobile

We stayed here for a buying trip and being a Hilton member are always greeted warmly. The cookie was a nice touch on arrival as we were early and our room wasn't ready we were allocated another room to use, prefect. The room was spotless with all that you would expect from a Hilton Sadly we had trouble with the...

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Helpful?
Thank Kevin L
Joost d, Hotel Manager at DoubleTree by Hilton Hotel London - West End, responded to this review

Dear Guest, Thank you for taking the time to share your comments with us. It is good to hear that you had a lovely stay with us, however we were sorry to hear you experienced an issue with the hot water. We would be grateful if you could provide us with your reservation details so we can make further investigations....

Norwich, United Kingdom
Reviewed 3 days ago NEW

We found the hotel to be well situated to walk to Covent Garden and oxford street. The welcome was good and the cookie even better. We had drinks at the bar which was very relaxing and not over priced like so many places. Our room had all you needed my only negative would be the bath was very small. We...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank davidgY1905OC
Joost d, Hotel Manager at DoubleTree by Hilton Hotel London - West End, responded to this review

Dear Guest, Thank you for staying at Doubletree by Hilton London-West End. We are pleased to hear that you enjoyed your stay and we appreciate you taking the time to share your feedback with us and other valuable guests. We do hope to welcome you back on your next visit to London. Best regards, Joost de Kruiff Hotel Manager

Stockholm
Reviewed 4 days ago NEWvia mobile

good situation with walking distance to most central sights. good rooms but the shower is terrible. Seems done to irritate client only. no electric outlet close to the bedside. how come? breakfast ok but a bit poor. but generally a good hotel and all works fine.

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Helpful?
Thank Roger J
Joost d, Hotel Manager at DoubleTree by Hilton Hotel London - West End, responded to this review

Dear Guest, Thank you for taking the time to share your comments with us. It's great to hear that you enjoyed your stay overall, however, we are sorry to hear that some elements of your stay did not meet with your satisfaction. Your comments are important to us as they help us make improvements for the future. We hope to...

Brighton UK
Reviewed 4 days ago NEW

This hotel was The Bonnington and has stood on this site for over 100 years, Hilton took over some nine years ago and branded it as one of its mid range Doubletree sites. It was given something of a face lift and is now a perfectly decent central London hotel, nothing particularly special. The rooms are large and very comfortable,...

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Helpful?
Thank The_Roaming_Pen
Joost d, Hotel Manager at DoubleTree by Hilton Hotel London - West End, responded to this review

Dear Guest, Thank you for staying at Doubletree by Hilton London-West End. We are pleased to hear that you enjoyed your stay and we appreciate you taking the time to share your feedback with us and other valuable guests. We look forward to welcoming you back again soon. Best regards, Joost de Kruiff Hotel Manager

Manchester, United Kingdom
Reviewed 5 days ago NEW

Wonderful night away however rooms at hotel were not the best, hairs in bath etc. Bar area and restaurant were great and the food was good both at dinner and breakfast. In comparison to the Crowne Plaza where I stayed 3 days later this hotel does not rate at all so won't use them again. Staff very nice though.

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Helpful?
Thank marie m
Joost d, Hotel Manager at DoubleTree by Hilton Hotel London - West End, responded to this review

Dear Guest, Thank you for your valuable comments. We are pleased to hear you enjoyed our breakfast and dinner at the restaurant. However, we are sorry to hear that your stay was not memorable for all the right reasons. We hope you will choose to stay with us in the future when we can restore your faith in our hotel....

Norwich, United Kingdom
Reviewed 5 days ago NEWvia mobile

We have just got back and it must be said excellent stay in every way. Check in was quick and the cookie was yummy! They stored our bag so we could go out and about til official check in. Very well located roughly 10 mins walk to Covent Garden and oxford street. Room had all you needed, bath room but...

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Helpful?
Thank Deborah G
Joost d, Hotel Manager at DoubleTree by Hilton Hotel London - West End, responded to this review

Dear Guest, Thank you for staying at Doubletree by Hilton London-West End. We are pleased to hear that you enjoyed your stay and we appreciate you taking the time to share your feedback with us and other valuable guests. We do hope to welcome you back on your next visit to London. Best regards, Joost de Kruiff Hotel Manager

Manila, Philippines
Reviewed 6 days ago NEW

Starting with Renata at the front office,Victor at concierge, several at the breakfast area, this ordinary looking hotel has very good staff making it worth staying in. They are all very accommodating making our stay very special. Location is very good with many bus stops in the area allowing easy access to the rest of the city. The Holborne underground...

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Helpful?
Thank renesio
Joost d, Hotel Manager at DoubleTree by Hilton Hotel London - West End, responded to this review

Dear Guest, Thank you for your valuable comments. We are very pleased you enjoyed our central London location and your stay with us. We will be pleased to share your comments with our team, especially with Renata from our Front Office Team and our Concierge Victor for their great work and we look forward to welcoming you back again soon....

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Staying in Bloomsbury

Neighbourhood Profile
Bloomsbury
Snuggly nestled within Central London is academic and leafy Bloomsbury, an area that boasts walking distance access to many of London's most popular attractions. It is also home to some of Britain's most celebrated museums, including the must-see British Museum. Despite an understandable popularity with students, tourists and day trippers, vast sections of Bloomsbury retain a quiet, residential feel year round and throughout the week.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The DoubleTree by Hilton Hotel London - West End (WC1) formerly the Park Inn London Russell Square, is a newly-renovated four-star hotel in Bloomsbury near Russell Square. The hotel is a stone's throw from the British Museum and walking distance to top attractions such as Covent Garden, the West End and the shops on Oxford Street. The hotel features 215 fresh and modern guest rooms, recently refurbished to a superior four-star standard (including Standard, Deluxe and Executive rooms as well as Apartments). Wireless high-speed Internet access is available at the hotel. ... more   less 

Additional Information about DoubleTree by Hilton Hotel London - West End

Address: 92 Southampton Row | Bloomsbury, London WC1B 4BH, England
Region: United Kingdom > England > London > Bloomsbury
Price Range: £138 - £317 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Hotel London - West End 4*
Number of rooms: 214
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton EMEA, Orbitz, Expedia, Travelocity, Hotels.com and Jetsetter so you can book your DoubleTree by Hilton Hotel London - West End reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton London - West End Hotel London
Park Inn Russell Square
Bonnington Hotel London
Hotel Style:
#260 Luxury Hotel in London
#319 Family Hotel in London
#323 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel London - West End staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel London - West End staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Premium Delux Room”
 of 5 bubbles leed398, 20 Feb 2017 | Read review
“Rooms fronting Southhampton Road gets noisy.”
 of 5 bubbles renesio, 16 Feb 2017 | Read review
“Try to get a room on the higher floors — Hilton Honours customers seem to get priority (I think)”
 of 5 bubbles clarewall_iow, 14 Feb 2017 | Read review
“Executive rooms in the basement and with a view to a wall.”
 of 5 bubbles marianneBL, 9 Feb 2017 | Read review
“Can be noisy at the front of the building.”
 of 5 bubbles seedyroyal, 6 Feb 2017 | Read review
5 of 5