St Giles London Hotel
Bedford Avenue, London WC1B 3GH England
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US$196
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About
#1,390 of 3,039 hotels in London
Location
Cleanliness
Service
Value
Location Location Location! The St Giles London Hotel is one of the most central hotels in London. Located in the heart of the West End, just 50 yards from Tottenham Court Road Station, with access to the new Elizabeth Line and Central and Northern Lines. Guests can also walk to major attractions, including the British Museum, Oxford Street, and Soho.
The hotel recently upgraded 230 guestrooms to a new design of neutral colours, a hint of Scandi style and contemporary comforts. With 24-hour reception, 3 restaurants, a bar, and concierge service, St Giles London Hotel is your ideal place - for business or leisure.
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Property amenities
Wifi
Pool
Bar / lounge
Casino and Gambling
Taxi service
Conference facilities
Meeting rooms
24-hour security
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Vending machine
Baggage storage
Concierge
Non-smoking hotel
ATM on site
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Desk
Housekeeping
Safe
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English
Location
100Great for walkers
Grade: 100 out of 100
380Restaurantswithin 0.3 miles
156Attractionswithin 0.3 miles
Bedford Avenue, London WC1B 3GH England
Getting there
Tottenham Court RoadUnderground3 min
Goodge StUnderground6 min
Car HireSee car hire from US$24/day
8577Reviews233Q+A100Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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The best hotel we regularly stay in London, a couple of times this year. Excellent location, is clean and cosy, super friendly staff, and feel like home. A new Italian great restaurant just opened on the first floor, try obligatory.
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Date of stay: December 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
I was staying with work and the hotel was arranged on my behalf. I made the mistake of not checking the website/reviews better as I’d just assumed the old rooms were from outdated photos. The hotel gets one star for its location and one star for the staff who were very welcoming. My room had stains everywhere, the sink was chipped and the bed was very uncomfortable. The air con system seems to have been removed so you either have a plug in radiator or open the window. There are no bedside plugs and the only two in the room are on the desk so plugging the radiator in would be inconvenient. I didn’t even bother with breakfast even though it was included in my stay. I don’t normally bother writing negative reviews and normally roll my eyes at photos of close ups of interiors but this was pretty tired and grim.…
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Date of stay: November 2023Trip type: Travelled on business
Room Tip: Left baggage was free for me when I stated my room number
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
On arrival, check-in was quick and efficient to get to our room to find it was not what we had expected. We complained to check in and was then sent to the correct room. The heating was not on in the living room area quickly sorted, but the radiator in the bedroom didn't work, so a small oil radiator was brought in, which wasn't very good. The shower wasn't that clean, but only stopping 1 night was never used. The sink was not very clean as Brown spots in the basin itself. The bed was comfortable, only had 1 bedside cabinet, so it was a little awkward, and the living room 1 bulb was not working quickly fixed by maintenance. Having settled in, we found 1 socket couldn't be used as no plug wouldn't go into it. The lifts were, as usual, useless, only occasionally stopping at the floor people required, and only three working. The 1 good point was the lovely concierge Chris he could never be more polite and helpful and always remembers us when we see him. Don't think we will stop again…
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
There was once there is someone entering the room despite putting the signage "im resting" .. when my daughter was resting in the room . There wasnt any explanation from the hotel n any one of why someone enters the bedroom . The room cleaning took more than 6 hrs . informed them at 8 plus in the morning to get the room clean n bedsheet changed . I came bck by lunch time , nothing was done . Inform the reception again at 12 plus n came back 2 plus n still nothing was done . Be careful in any case someone would just enters the room despite the signage of "Im resting.." n the hotel doesn't explain to us about the situation
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Date of stay: November 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: Be careful during the stay
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Good location, close to Tottenham Court Rd tube station Check in quick Room was comfortable but quite small, not a lot of space around the bed. Lifts are exceptionally slow Staff could've been a bit happier
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Date of stay: November 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from St Giles London Hotel Marketing, Marketing at St Giles London Hotel
Responded 1 week ago
Dear JordansKent, Thank you for sharing your feedback with us. It is great to hear that you enjoyed our location and a few aspects of your stay. We apologise that the room size you recently stayed in did not satisfy you, as well as other aspects of your stay. We have shared your feedback with our management and maintenance teams so they may investigate it in greater detail in order to enhance the overall guest experience and provide our guests with a comfortable stay in the future. In case of any further concerns regarding your recent stay, please contact us at Faqs@stgiles.com with your TripAdvisor name, reservation details, and date of stay, and we will be happy to address your concerns and ensure that the issue has been resolved. We look forward to hearing from you and we hope to serve you again soon with a better opportunity. Kind regards, St Giles London
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have stayed at St Giles hotel many times, mainly due to its central location. The rooms, although basic are always clean, comfortable and have everything you could need. I stay both for work and socially and have been a loyal and frequent customer for several years, recommending the hotel to family and friends. Part of my professional role includes supporting customers with disabilities to have opportunities to access activities and events and at this time of year they enjoy nothing more than going to see a west end show. We booked 3 rooms for 2 nights (2 single rooms and one twin) for a birthday celebration on a room only basis at a cost of almost £1000. I know what to expect from the room and due to the people we are supporting being on a limited budget we generally stay in the basic rooms as the customers are required to pay for the accommodation costs of accompanying staff member. I do however ask for access to a fridge to enable us to store the customer’s medications at the correct temperature. Having confirmed upon arrival this had been approved I was relieved to see a fridge set up in my room, albeit this significantly reduced an already limited space within the room, the necessity of a fridge was more important than my comfort. We unpacked and stored the medication in the fridge and continued with our trip. We returned to the hotel before dinner and I noticed the fridge was not that cold, however I assumed that it would take time to work. The following day we were out early and when we returned that evening I noticed the fridge was still not very cold. Further inspection revealed that it had not been plugged in. When I reported this to the manager I was made to feel that it was my fault for not checking and he showed no understanding of the potential risks from medication not being stored at the correct temperature. Although I appreciate that the room rate booked did not include automatic access to a fridge, the Equality Act of 2010 should enable access to a fridge for reasons of disability without having to pay higher cost for a more expensive rooms. The customers we support are extremely vulnerable and should not be discriminated against due to a medical condition or disability. There needs to be improvement with how complaints are managed as I I was made to feel like a nuisance for raising the issue and it was further suggested that I should be grateful that I had been given a fridge. Needless to say I am extremely disappointed with a total lack of customer service to extremely vulnerable customers. Such behaviours are not acceptable and needs to be addressed as a matter of urgency.…
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Date of stay: November 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The position of this hotel could not be better. A few doors down from the Dominion Theatre, near the corner of New Oxford street and Tottenham Court Road underground station it's easy to get anywhere. Staff are lovely, quick help with anything you need, and the cafe downstairs does great food and service. My single room was tiny, but a warm, comfy bed, everything I needed and an immaculate bathroom. Only thing I missed was HDMI ports, however I understand the rooms are being slowly upgraded and this is a big hotel with a lot of rooms. The one downside is that there are four lifts but usually only two of them actually running, between ten floors, and they're tiny. As a result when I tried to check out this morning there were eight of us with suitcases waiting nearly 15 minutes for a lift, and eventually everyone piled in and overfilled a lift out of sheer frustration knowing if they didn't take this lift another wasn't coming any time soon. This is a big hotel with a lot of people: there need to be a lot more lifts working in it. If you are not used to noise at night then bring earplugs. This is central London, you are right in the middle of it, and it does not stop. …
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Date of stay: November 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Stayed just the one night. Room does need updating but this was reflected in the price. However very clean and comfortable. The bed was really comfortable. The shower hot. TV very small, window small but we enjoyed our stay. Great location, close to the tube.
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Date of stay: November 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from St Giles London Hotel Marketing, Marketing at St Giles London Hotel
Responded 1 week ago
Dear HELEN G, Thank you for sharing your valuable feedback with us. We sincerely apologise you were not satisfied with the appearance of your room and other little aspects of your stay, but are glad to hear you found it valuable and that you were satisfied with our cleaning service and found a few aspects of your stay comfortable. We appreciate your feedback very much and take all comments very seriously. We are committed to making sure that all our guests enjoy a comfortable stay and that all their needs are met. We hope to welcome you back soon with a better guest experience. Kind regards, St Giles London
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Except for the good location, this is a terribly bad hotel. Very small room, even smaller (and very dirty) window, very small bathroom; breakfastroom in the back is very dirty and sloppy, choice at breakfast is minimal (1 type of tea only!) and very crowdy (even at 8am), staff at check in is uncaring, elevators are a disaster (some of them not working, endless queuing at the other elevators), we had to pay for leaving our luggage and not only that: impossible to pay cashless (really???). Summarized: worst hotel ever. We are definitely NEVER coming back.
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Date of stay: November 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: Don't come to this hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from St Giles London Hotel Marketing, Marketing at St Giles London Hotel
Responded 2 weeks ago
Dear Stefanie, Thank you for sharing your feedback on your recent stay. We are concerned about your recent stay experience. Please accept our sincere apologies for the issues you encountered. Our Hotel manager would like to express our apologies to you directly and learn all the details so we can address them internally. Please email faqs@stgiles.com and include your TripAdvisor name, reservation details and date of stay. We look forward to receiving your email. Kind regards, St Giles London
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
What a disappointing hotel they don't show you on their website the type of room we stayed in It was very well worn there were stains on the carpet the carpet didn't join the cheap looking thin corridor carpet tiles the paint work was shabby,there were cables tucked behind poorly fitted trunking the double glazing was pointless even with windows shut you could still hear the traffic outside,after a number of attempts at trying to put tele on it came on but then couldn't adjust the volume The bathroom wasn't much bigger than an average size wardrobe with a damaged shower tray and lukewarm shower The breakfast was terrible cold beans slimy mushrooms and burnt bacon and sausage The lifts are a waste of time we waited around 10 minutes for the lift to turn up
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Date of stay: November 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from St Giles London Hotel Marketing, Marketing at St Giles London Hotel
Responded 2 weeks ago
Dear darndy, Thank you for sharing your valuable feedback with us. Please accept our sincere apologies for your recent experience. Our hotel manager would like to apologise directly to you, learn all the details and address any further concerns you might have regarding your recent stay. Please email us at Faqs@stgiles.com with your TripAdvisor name, reservation details and date of stay. We look forward to receiving your email. Kind regards, St Giles London
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$126 - US$197 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
st giles hotel london, london st giles hotel, st giles london
LOCATION
United KingdomEnglandLondonBloomsbury
NUMBER OF ROOMS
730
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Frequently Asked Questions about St Giles London Hotel
Which popular attractions are close to St Giles London Hotel?
Nearby attractions include The British Museum (0.1 miles), Escape Hunt London Oxford Street (0.3 miles), and Escape Land Oxford Street (0.1 miles).
What are some of the property amenities at St Giles London Hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and meeting rooms.
What food & drink options are available at St Giles London Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to St Giles London Hotel?
Conveniently located restaurants include Hiba Street, Hibox, and Uzumaki London.
Are any cleaning services offered at St Giles London Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does St Giles London Hotel offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Are there any historical sites close to St Giles London Hotel?
Many travellers enjoy visiting Houses of Parliament (1.3 miles), Churchill War Rooms (1.1 miles), and Tower of London (2.4 miles).
Is St Giles London Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.