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The Milestone Hotel and Residences

1 Kensington Court, London W8 5DL England
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (992)
Panoramas (14)
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What is Travellers’ Choice Best of the Best?
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Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
  • Contactless check-in
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Updated 06/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Milestone Hotel and Residences
Updated 06/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#6 of 1,188 hotels in London
2021 Travellers' Choice Best of the Best
GreenLeaders Silver level
Discover old world charm, beautiful rich furnishings, exquisite original arts, outstanding cuisine and an experienced and passionate team. This elegant historic hotel is perfectly located opposite Kensington Palace and Gardens, and close to the Royal Albert Hall. Discover Stable’s Bar and the ‘Smoking Old Fashioned’, afternoon tea in the Park Lounge or dine in Cheneston’s or The Oratory, the original chapel.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Indoor pool
Heated pool
Fitness / spa changing rooms
Bar / lounge
Breakfast available
Breakfast buffet
Breakfast in the room
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Currency exchange
Non-smoking hotel
Butler service
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Additional bathroom
Flatscreen TV
Private balcony
Room service
Laptop safe
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Room types
Bridal suite
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
English, German, Hindi, Italian
Hotel links
Special Offer:Book now, pay later & save 15%
2523Reviews39Q+A100Room tips
Traveller rating
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Popular mentions
Miriam M wrote a review 18 Oct
Norwich, United Kingdom84 contributions73 helpful votes
We were greeted by a very pleasant receptionist ,we were early so we were shown to the bar and given complimentary coffee and homemade biscuits. Our room was fabulous. We were there for 'A Night of Sparkling Enchantment' run by the hotel. It started with afternoon tea with a magician.To say the tea was amazing would be an understatement. Our chauffeur driven private visit to the Tower of London to see the Crown Jewels was a wonderful experience. We returned to the hotel for a beautiful meal accompanied by wines.The whole afternoon and evening was fantastic,we felt spoilt and special the whole time. Our room was lovely with a fantastic view of the park, it was luxurious. In the morning we had a good breakfast,there was great variety and it was good to be served not a buffet. Mr Pike was charming and made us feel very comfortable. The staff are a credit to him they were friendly and helpful without exception. It was a special anniversary so there treats and a lovely card from Mr Pike left in our room. We will return again again and again.
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Date of stay: September 2021
Paul H wrote a review Jul 2021
33 contributions42 helpful votes
Hotel's Favourite
What a simply delightful experience! Stayed for two nights, and thoroughly enjoyed it. The room was a good size for a London hotel, with beautiful, comfortable duvets, pillows and linen, an attractive and well stocked bathroom and more than enough storage space. All food and drinks were spot on and the dinner in the main restaurant was superb. My other half had the Dover sole, and me the lamb..both tasted exquisite and were partnered with cracking wine, ably advised by the attentive yet discreet waiting team. The spa / gym is open (you need to book) and the bars are open too. Finally, from the moment you are met at the steps, until the moment you depart, the service is impeccable. Will be our go to London hotel for sure, from now on, as the location is perfect too. 5 minutes walk to High st. Ken tube, allowing access to all of the city.. Afternoon tea looks amazing too..we’ll try that next time!!
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Date of stay: June 2021Trip type: Travelled as a couple
Response from Andrew Pike, General Manager at The Milestone Hotel and Residences
Responded 4 Aug 2021
Many thanks for taking the time to leave a review following your recent stay - I'm so pleased that you enjoyed your time with us! Although we are a small (or I prefer bijou) hotel, we try to ensure that all our guests expectations are not only met but exceeded, whether that be in terms of the facilities, the food or indeed the warm welcome at the door. I'm incredibly proud to manage an outstanding team of genuinely warm and dedicated staff who try their utmost to make every guests stay one to remember. No doubt they'll be thrilled to know you'll return in the future! Once again, many thanks for taking the time to leave a review and if I can be of any assistance for your future stays, please don't hesitate to contact me directly. Kind regards Andrew P.S. The Afternoon Tea is amazing - and I can highly recommend the almond chicken mayonnaise sandwich, my favourite!
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sanj w wrote a review 14 Oct
Gerrards Cross, United Kingdom19 contributions48 helpful votes
This is a very well located property in excellent condition even though its a bit older. The staff are friendly and helpful and the overall appearance is elegant. Our room suite was clean and comfortable. There is no question that I would stay here again on our next visit to London throughly enjoyed our stay with yourselves, a special mention to Tara, John, Angelo, Pankaj and your wonderful housekeeping team. An extremely well run and excellent establishment, well done to the management.
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Date of stay: July 2021
Sleep Quality
Room Tip: Suites are amazing
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Livia wrote a review 12 Oct
London, United Kingdom1 contribution
I had my wedding reception at this hotel and it was an amazing experience! All the staff are very friendly and helpful and Leo had everything in control, he made my wedding night absolutely smooth and perfect! The Windsor suite was decorated the way I dreamed. I will definitely celebrate here every year my wedding day and I can’t wait to try again the food prepared by Daniel, which was absolutely delicious!!
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Date of stay: October 2021Trip type: Travelled with family
Room Tip: None, the hotel is amazing
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Ataur wrote a review 12 Oct
London, United Kingdom2 contributions
This hotel and it’s staff are absolutely amazing, they could not be any more helpful, such lovely and very nice people, they made us feel like royalty. We celebrated our wedding reception here with family and friends and the experience thanks to the hotel was absolutely 5 star. I enjoyed Avery minute of and will be coming back every year to celebrate my anniversary here. Leo Forte was the best, he made us feel so comfortable and had everything under control. He went above and beyond with everything, from the welcome, to the food and the decorations, I honestly cannot praise him enough. Angelo was amazing with the Sabbrage and allowing me to try, a memory I will forever cherish. The food was amazing thanks to the chef Daniel and his team. This hotel has been the best I have been to and I will definitely be returning soon for my birthday in November. Once again thank you so much Leo.
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Date of stay: October 2021Trip type: Travelled with family
Room Tip: None, the hotel is perfect
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US$373 - US$826 (Based on Average Rates for a Standard Room)
United KingdomEnglandLondonEarls Court / South Kensington / Kensington and Hyde Park
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Frequently Asked Questions about The Milestone Hotel and Residences
Which popular attractions are close to The Milestone Hotel and Residences?
Nearby attractions include Kensington (0.2 miles), Kensington High Street (0.3 miles), and Kensington Palace (0.2 miles).
What are some of the property amenities at The Milestone Hotel and Residences?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at The Milestone Hotel and Residences?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Milestone Hotel and Residences?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Milestone Hotel and Residences?
Yes, parking is available to guests.
What are some restaurants close to The Milestone Hotel and Residences?
Conveniently located restaurants include Launceston Place, Grato, and Little India.
Are there opportunities to exercise at The Milestone Hotel and Residences?
Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does The Milestone Hotel and Residences have an airport shuttle?
Yes, The Milestone Hotel and Residences offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Milestone Hotel and Residences?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Milestone Hotel and Residences?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Milestone Hotel and Residences offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.