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The Milestone Hotel

Travellers' Choice award winner
#2 of 1,090 Hotels in London
GreenLeadersSilver level
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1 room 2 adults 0 children
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The Milestone Hotel
The Milestone Hotel
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1,860 Reviews from our TripAdvisor Community

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Showing 1,651: English reviews
Marbella, Spain
Reviewed 2 August 2014

Number one on TripAdvisor and you can see why. Very warm, friendly welcome. Cosy rooms, great bars. Only issue is location. Great for sightseeing or shopping but if you want the west end you end up spending a fortune on taxis but overall a very very pleasant stay.

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Thank Luxurytravelmanuk
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Many thanks for taking the time to leave your feedback following your recent stay with us at The Milestone Hotel. I was delighted that you enjoyed your stay with us and do hope that you will return to see us again in the near future. Kind regards, Andrew Pike General Manager

Flintshire, United Kingdom
Reviewed 1 August 2014

The Milestone is a beautiful hotel in a delightful part of London. The facilities were truly excellent and the staff could not have been more helpful or courteous. A hotel to revisit without doubt and I will not hesitate in returning.

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Thank cheryll o
Milestone_Deputy_GM, Manager at The Milestone Hotel, responded to this review

Dear Reviewer Thank you for reviewing the Milestone Hotel. We are delighted to read that you enjoyed all our facilities we have on offer at the hotel. We believe that our service is what truly sets us apart from our competitors and reading your great comments just enforces our belief. I am happy to read that you would revisit us...

Philadelphia, Pennsylvania
Reviewed 30 July 2014

We traveled once again to London last year and stayed at the Milestone. All of the Tripadvisor comments were great and we were not disappointed. From the friendly staff to a wonderful birthday dinner. The hotel is conveniently located within easy walking distance to the Tube or the buses. We will be renting an apartment this time around when we...

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1Thank Andre K
Milestone_Deputy_GM, Manager at The Milestone Hotel, responded to this review

Dear Reviewer Thank you for your complimentary review. We are very happy that you enjoyed our very privileged location across from Hyde Park and close to so many local amenities. Absolutely delighted to read that you will be booking an apartment for your next stay, I can assure you they offer amazing value. We look forward to welcoming you back...

Inverness, Florida
Reviewed 29 July 2014

This was an amazing property. The staff is extremely professional and goes above and beyond to make your stay very pleasurable. We had a minor problem with our room and it was resolved in a matter of minutes with a very nice surprise for us. The food was excellent and the pub was spot on with bartender and service. You...

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1Thank Chefcarol55
Milestone_Deputy_GM, Manager at The Milestone Hotel, responded to this review

Dear Reviewer Thank you for your lovely review. We are very happy to read about your wonderful experience with us, I have passed your appreciation on t our Bar team who were delighted with your great comments. We do enjoy a very privileged location across from Hyde Park which we are happy that you enjoyed. We look forward to welcoming...

Cheshire UK
Reviewed 29 July 2014

We are regular’s here. We only stayed one night, 2 rooms me, my wife and daughter, this establishment is exceptional! In our opinion competes directly with the Savoy! Different but level of attention to detail and professionalism are there like no other. We invited a friend for dinner in the restaurant same levels of service and quality as we always...

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2Thank thecoopersCheshireUK
Milestone_Deputy_GM, Manager at The Milestone Hotel, responded to this review

Dear Reviewer Thank you for your fantastic review on The Milestone. We are delighted that you compare us to longer established hotels in London and appreciate the great comments about the service and attention to detail in the hotel. We do strive to consistently deliver only the highest levels of guest service and to receive such wonderful praised from a...

Seattle WA
Reviewed 29 July 2014

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3Thank WAtravelbug
Milestone_Deputy_GM, Manager at The Milestone Hotel, responded to this review

Okehampton
Reviewed 29 July 2014

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1Thank Sarah H
Milestone_Deputy_GM, Manager at The Milestone Hotel, responded to this review

Toronto
Reviewed 28 July 2014

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1Thank Deanna12
Milestone_Deputy_GM, Manager at The Milestone Hotel, responded to this review

Vallejo, California
Reviewed 24 July 2014

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Thank LRG113
Milestone_Deputy_GM, Manager at The Milestone Hotel, responded to this review

Rocklin, California
Reviewed 24 July 2014

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3Thank Marsh511
Milestone_Deputy_GM, Manager at The Milestone Hotel, responded to this review

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Afternoon Tea
Afternoon Tea
Cuisines: British
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Elegant hotel housed within a meticulously restored grand Victorian mansion dating back to 1883. ... more   less 

Additional Information about The Milestone Hotel

Address: 1 Kensington Court, London W8 5DL, England
Region: United Kingdom > England > London > Kensington and Hyde Park
Price Range: £311 - £867 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Milestone Hotel 5*
Number of rooms: 62
Reservation Options:
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Hotel Style:
#1 Spa Hotel in London
#2 Luxury Hotel in London
#3 Business Hotel in London
#4 Romantic Hotel in London
#12 Family Hotel in London
#16 Green Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Milestone Hotel staff and other travellers.
34 questions
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Questions? Get answers from The Milestone Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quiet room away from street was lovely”
lilyeee, 26 Apr 2017 | Read review
“Check for a good view, some have a minimal view”
jashalcyon37, 23 Apr 2017 | Read review
“All rooms are unique. Check the website to see the variety of decors, and communicate any preferences in advance.”
Traveletcetera, 20 Apr 2017 | Read review
“Larger rooms view outer areas; quieter rooms view other rooms.”
GeneWashington_DC, 20 Apr 2017 | Read review
“city view from the top floor”
kusoo1973, 25 Mar 2017 | Read review
5 of 5