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Millennium Gloucester Hotel London Kensington

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Millennium Gloucester Hotel London Kensington
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4,267 Reviews from our TripAdvisor Community

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Showing 3,684: English reviews
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Niagara Falls, Canada
Reviewed 2 days ago NEW

We have stayed at this hotel at least 6 times in the last 10 years for 3 to 10 days. The rooms are large enough for UK and Europe. Service is good but the concierges are very knowledgeable and a joy to interact with. The tube is a 2-minute walk and there is an arcade with a pharmacy, several restaurants,...

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Thank tbarker46
London, United Kingdom
Reviewed 5 days ago NEW

We came back to this hotel after a reasonable absence. It is still a great hotel. Great property, fabulous location, excellent accommodation and friendly staff. Amenities nearby and plenty to see. Walking distance to some of the best museums in London.

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Thank RobertoK38
Reviewed 5 days ago NEWvia mobile

Stayed here numerous times over the years. Room was booked online - per usual. On entering the room (double with queen sized bed) was struck by how cold the room was. So, turned on the AC/Heater. Room became even colder! Visited reception who promised a maintenance visit. Duly arrived and said that the room was heating up but also requested...

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Thank Paul A
Tel Aviv, Israel
Reviewed 6 days ago NEW

Hotel is located few seconds away from the tube station - very convenient since three important line are going through this station. Very nice and cosy lobby. comfortable rooms, poor breakfast (but this is the problem in most British hotels) friendly staff, but I do not like the fact that most of them are non British and have very heavy...

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Thank lapidot
Saint Paul, Minnesota
Reviewed 6 days ago NEW

Just returned from a week visit to London. Could only check-in 1/2 hour early which was OK, I know they are busy. The location is great for traveling by tube, local full grocery (snacks and drinks), laundry nearby. As for the room 335, a 2- twin bed room, it was large and easy to move around in it. The beds...

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Thank Kevin F
Reviewed 1 week ago via mobile

I stayed here once before and was really looking forward to visiting again. Staff seemed polite and the room was nice. I was woken by two men at the door at 6am trying to get in. I called security and the said they sorted it. They may have been at the wrong door, rather than anything worrisome. I double checked...

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2Thank Joanne D
Colleyville, Texas, United States
Reviewed 1 week ago

Just returned from a week at this hotel. Upon arrival check-in line was through the entire lobby and after waiting for quite some time were told the room was not ready (granted we were there before stated check in). It appears that this hotel is very popular with flight crews and large groups. We spent the rest of the day...

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1Thank Ryan P
MarkHManager, Manager at Millennium Gloucester Hotel London Kensington, responded to this review

Dear Guest, Thank you for the detailed review in regards to your recent stay at the Millennium Gloucester Hotel London Kensington. I very much regret that your first guestroom did not meet your level of expectation. Please allow me to express my sincerest apologies for any shortfalls in the service you received. I was very disappointed to read about the...

Seattle, Washington
Reviewed 1 week ago

I had the opportunity to stay at the Millennium when my usual go to hotel, The Bailey’s Millennium was unavailable. The first thing I must say is the Millennium is in a fantastic location. If you are coming in from Heathrow you can take the Piccadilly line to Gloucester Road station and walk across the street to the hotel. Gloucester...

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4Thank AlaskaExpat
MarkHManager, Manager at Millennium Gloucester Hotel London Kensington, responded to this review

Dear Guest, Thank you for sharing your comments concerning your recent stay at the Millennium Gloucester Hotel London Kensington. Firstly, please accept my sincere apologies for the issues you encountered during your stay and for any shortfall in service provided by the staff. I take full responsibility for any lapse in the service at the hotel and I am truly...

Reviewed 1 week ago

We stayed there for 7 nights. Stayed on the 6th floor in the Club room level. The room is very spacious (North American standard ) room size which is rare in Europe. We have bath robe, slippers... and everything u need. The hotel is literally 2 mns from the tube, which is very convenient. It is on a side street...

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1Thank Cymtl
Reviewed 1 week ago

I forgot a tablet in the room. When I realized, around one hour after checking out, I came personally back to the hotel. They said they should check the room first, so I would be calling during the afternoon and the next day, but the said they were still cleaning the room and couldn't check it (?) Finally we agreed...

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1Thank German1Traveller1
MarkHManager, Manager at Millennium Gloucester Hotel London Kensington, responded to this review

Dear Maria, Thank you for taking the time to tell us about your experience at the Millennium Gloucester Hotel London Kensington. I was extremely disappointed when I read your feedback and I apologise sincerely for any inconvenience and distress you experienced. I assure you that this was an isolated incident and does not reflect the high standards of service we...

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Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
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Questions & Answers

Here's what travellers have asked, with answers from Millennium Gloucester Hotel London Kensington staff and other travellers.
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Questions? Get answers from Millennium Gloucester Hotel London Kensington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Club room level is quieter”
 of 5 bubbles tbarker46, 26 Mar 2017 | Read review
“Try rooms on higher floors”
 of 5 bubbles RobertoK38, 23 Mar 2017 | Read review
“London is a gamble when on a budget”
 of 5 bubbles 731kevinf, 22 Mar 2017 | Read review
“From conversations rooms on the club floors are not better than non-club”
  • Multiple lights in the bathroom were out
  • Room was very large but the carpet was a bit worn.
 of 5 bubbles AlaskaExpat, 19 Mar 2017 | Read review
“Higher floor, king size bed for upgrade”
 of 5 bubbles Cymtl, 17 Mar 2017 | Read review
5 of 5