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ibis Styles London Gloucester Road

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Traveller (349)
Room & Suite (210)
Dining (23)
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Overview
  • Excellent16%
  • Very good44%
  • Average23%
  • Poor11%
  • Terrible6%
Travellers talk about
“tube station”(110 reviews)
“garden room”(26 reviews)
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Bar/Lounge
Fitness centre
Multilingual Staff
Dry Cleaning
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,399)
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1,022 results
Traveller rating
177
408
247
122
68
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177
408
247
122
68
Show reviews that mention
All reviewstube stationgarden roomthe royal albert hallnatural historyrooms are smallpiccadilly linehyde parkheathrow airportexcellent locationbus stopwould stay againbooked this hotelshort stayhotel is situatedbreakfast was includedfull english breakfastyogurt
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1 - 5 of 1,022 reviews
Reviewed 4 days ago via mobile

Great staff and very convenient location, the hotel is literally less than 5 minutes walking distance from Gloucester Road tube station. It offers very good services for a very competitive price for the area. Definitely recommended!

Thank Riccardo P
Reviewed 4 days ago

More

Review collected in partnership with Ibis Hotels
Reviewed 1 week ago via mobile

If you want to find poor quality with dirty bathrooms and dodgy electrical kit..... this is the place for you. I arrived after 1130pm following a fab tour of the war rooms. They were in a better state! Had I not been so tired I...More

Thank allly419
Response from Cristina C, General Manager at ibis Styles London Gloucester RoadResponded 6 days ago

Sorry to hear that you were disappointed with your experience of the hotel. I’ll look into this personally. Please send your email address to us to discuss this in depth. Kind regards, Cristina Cavaco,

Reviewed 1 week ago

I've stayed here many times when the hotel was owned by Best Western; unfortunately the new Ibis branding hasn't improved it (yet?). It feels very half done - the toilet/sink in my room had recently been replaced, but the shower hadn't - still had a...More

Thank Ben R
Response from Cristina C, General Manager at ibis Styles London Gloucester RoadResponded 6 days ago

Thank you for your comments. I can assure you the matter is being looked into. We are currently improving all our facilities, including bedrooms. Kind regards, Cristina Cavaco

Reviewed 1 week ago

Staff (Birute) were very accomodating in helping me find a suitable room with my heavy luggage as there were no lifts on the higher floors. Allowed for late check out and also celebrated my birthday for me! Overall convenient location, 5 mins from Gloucester Road...More

Review collected in partnership with Accorhotels.com
Thank dftio1
Response from Cristina C, General Manager at ibis Styles London Gloucester RoadResponded 6 days ago

Thank you for taking the time to write a review about your recent visit to at Ibis Styles London Gloucester Road. I’m delighted that you enjoyed your stay and we have noted your comments about the bathroom which we are addressing. Kind regards, Cristina Cavaco

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Dry Cleaning
Laundry Service
Multilingual Staff
Things to do
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$149 - US$260 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$149 - US$260 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (349)
Room & Suite (210)
Dining (23)
Amenities (8)
Nearby
South Kensington
With its ivied mews, row upon row of Poppins-esque
white washed mansions, and placid garden squares, it's
easy to see the charms of South Kensington. And with
superb access to Hyde Park, Holland Park and
Kensington Gardens, as well as the largely
child-friendly and mostly free Museum Quarter (not to
mention more major attractions like Royal Albert Hall)
such charms are easy to make the most of. As welcoming
...More
Questions & Answers
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n2nis
18 October 2017|
Answer
Response from Hotel-Manager-BW110 | Property representative |
Dear Guest, Thank you for staying with us at the Best Western, The Cromwell Hotel. Please visit us again soon! Kind Regards, Laura Civita Front Office Manager
1
Vote
megumiasa
11 July 2017|
AnswerShow all 2 answers
Response from Szymanowski | Reviewed this property |
No idea. But I would urge you to reconsider staying at this property. Please read my reviews before you book.
0
Votes
dalesky
9 July 2017|
AnswerShow all 6 answers
Response from M130454 | Reviewed this property |
Easy to get from Heathrow. The Cromwell is just around the corner from Gloucester Road Station on the Picadilly tube Line which goes directly to Heathrow. The Cromwell is not a luxury hotel, but ok for a couple of days.
1
Vote
Room Tips
"Work going o right now (April 18) so expect some noise. Maybe when all rooms are upgraded it will be better..."
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"Ask for a room not overlooking the main road - if you want to sleep!"
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"One tip: a larger Breakfast room would be better, it is too small for the amount of people."
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"Ask for a room upstairs if possible."
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