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The Portico Hotel ( FKA - Hanover Hotel Victoria)

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30 St. Georges Drive, London SW1V 4BN England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (445)
360
Panoramas (5)
Room & Suite (225)
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Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 15/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Portico Hotel ( FKA - Hanover Hotel Victoria)
Updated 15/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#381 of 824 B&Bs / Inns in London
Location
Cleanliness
Service
Value
All Rooms are comfortably furnished, have en-suite facilities and come with:Complimentary Cole & Lewis of London toiletriesWorld renowned “Hypnos” beds in every room15-22” Flat screen Digital TVTelephoneHairdryerHospitality Tray with tea and coffeeComplimentary Continental breakfastFree Wi-Fi24 hours ReceptionThe Hanover Hotel Victoria is a bed and breakfast in central London and has been offering quality hospitality, and cheap hotel accommodation in London, for over 15 years. Combining a personalized service with comfortable accommodation and a convenient location, we are one of the most reasonably priced budget hotels in London.The Hanover Hotel London is extremely well located, close to the Underground (tube), Bus, Railway and Coach Stations of Victoria making it quite easy for our guests to get to other parts of Central London as well as the rest of the UK. The 30 minute high speed train service to Gatwick Airport departs from Victoria Station. The Hanover Hotel London is also well located for some of London’s top tourist attractions such as the Buckingham Palace, London Eye and Big Ben, which are within walking distance of the hotel. At the Reception, we can arrange for tickets to these sites and most other attractions in London as well as for sightseeing tours.
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Full view
Property amenities
Paid private parking nearby
Street parking
Free High Speed Internet (WiFi)
Wifi
Free breakfast
Baggage storage
Non-smoking hotel
24-hour front desk
Breakfast buffet
Vending machine
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Room features
Allergy-free room
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bidet
Air purifier
Safe
Telephone
Clothes rack
Laptop safe
Electric kettle
Flatscreen TV
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Residential Neighbourhood
Languages Spoken
English, Hindi, Romanian
1,226Reviews11Q+A100Room tips
Traveller rating
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Popular mentions
Taibaimanamiaisha wrote a review Aug 2020
Bradford, United Kingdom57 contributions22 helpful votes
got to the hotel couldn't wait as I am into so much Interio design and this was the hotel for me to when I got to the door and was a a4 notice saying it was closed due to covid and to go across the road at a sister hotel which wasnt half as nice as the portico. had no choice to stay here travelling with 2 small children. no one let me know the place was closed or change of plan yet the hotel is still selling rooms when it's all lie even the hotel website is still saying rooms nothing saying rooms and stays are diverted to the sister hotel this ruined my whole london trip with my my 2 small daughters
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Date of stay: August 2020Trip type: Travelled with family
2 Helpful votes
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Misha K wrote a review Aug 2020
Liverpool, England, United Kingdom12 contributions7 helpful votes
I booked this hotel on the 15/07/2020 to stay on 06/08/2020. It was a surprise birthday present for my boyfriend so when we arrived and read an A4 piece of paper on a locked door saying they were “closed due to COVID”, I was pretty angry. I had paid £140 to stay in a deluxe double room that I had booked a month prior. However, when we arrived at the replacement hotel, they simply gave us a triple room instead of a deluxe double. Why on earth would we need a triple room when we are two people?? The room was no where near as nice as the original one we had actually booked and reserved at hotel Portico. Another single bed with no use is not a compromise. After me asking why we are not staying at hotel Portico he explained it was due to COVID. What does that even mean? Your hotel is open, so why wasn’t I informed about Portico being closed? It all seemed a little bit convenient when I read the reviews and other people who have used this hotel said they have also been shipped off to another hotel with no explanation! Maybe this is a technique used to keep the maximum priced hotel rooms available at hotel Portico and ship people off to the cheaper and less desirable hotel to book that one up which otherwise maybe wouldn’t be. I mean, this isn’t the first time this has happened to me in hotels in London... We had traveled for 4 hours to visit London so even if the hotel had changed their plans that day, there was still PLENTY of time that morning/afternoon to call/email me and tell me about the rearrangement. I will be emailing this to the hotel as I would really like a reply and to be informed as to why my trip was changed without ANY notice or compensation. Regards, Misha
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Date of stay: August 2020Trip type: Travelled as a couple
3 Helpful votes
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IrishMancunian24 wrote a review Mar 2020
Manchester, United Kingdom55 contributions31 helpful votes
NEVER BOOK this hotel. I booked 2 months in advance. I got an email from the hotel to tell me my credit card was not working 2 weeks before the day I was due to travel. My credit card is working? But I updated the number again for them just in case. On the way to London from Manchester on the train, I got a notification from hotels.com asking if I cancelled the booking? I had not so I emailed them back and copied in the Portico hotel to say I am on my way,  please do not cancel this booking? When I arrived at the hotel at approx 8:30 p.m. they told me they have cancelled my room because I wasn't there by 6 p.m. When I questioned why they did this (as at no point did anyone tell me I needed to be there at 6 p.m.)  the man at the counter, whose name is MANN  said my credit card doesn't work anyway! Then he said he had booked me into a sister hotel a fee streets away. I asked him why he would do this if he believed in my credit card did not work? He got frustrated and told me I was rude and picked up the phone threatening to cancel the room at the other hotel.  I was so angry I left and said I would go to the other hotel but as I walk down the street , not really knowing where I was in a dark London backstreet, I decided to just rebook a new hotel as I did not want to stay with this company.  I had booked it through hotels.com and so I rang them from the new hotel to tell them what happened. They immediately checked with Porticio and said the hotel has cancelled my booking and they did this on their own accord. They also confirmed at no point did anyone tell me that I had to be there for 6pm. They also confirmed that the new hotel I had booked had to use the same credit card so therefore it was working so no rational explanation as to why Portico cancelled. Basically I believe the Portico lied as they sold my room probably to a walk-in at a higher rate. Thankfully, I had a credit card available to rebook somewhere else and there was a vacancy because it is not the most pleasant of areas late at night being a single female. I actually was approached by somebody on the way near the park and asked if I wanted to buy drugs Don't get me wrong, I am not particularly phased but was not happy to have to go back out wandering looking for a new hotel Never Again would I use this hotel or any of their chain as I believe they have seven in the area. I am not blaming hotels.com. They reacted immediatley and credited my account and are going to investigate further to ensure quality customer service from hotels on their stock list.
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Date of stay: March 2020Trip type: Travelled solo
3 Helpful votes
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MikeCdere wrote a review Feb 2020
Richmond, United Kingdom35 contributions9 helpful votes
Hotel was small with no facilities for an evening meal and breakfast was served diagonally across the road in a 'sister' hotel. Room was nice but very dark - tiny window with a view of a wall/window! The passage way to the room was being refurbished, so quite dusty etc. - no disabled/step free access but staff very helpful and moved me to the ground floor from 3/4th floor - I have difficulty walking particularly with stairs. The young woman on reception was excellent and did everything she could to make me comfortable
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Date of stay: November 2019
Rooms
Cleanliness
Service
Trip type: Travelled on business
Room Tip: Other than the ground floor rooms, I understand the rooms are not disabled friendly or accessible...
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Response from ViralP712, General Manager at The Portico Hotel ( FKA - Hanover Hotel Victoria)
Responded 16 Feb 2020
Dear MikeCdere, Thank you for writing a review and rating us 4* for our Servcie on Trip Adviser after your recent stay with us here at The Portico Hotel Victoria London. We have recently refurbished hotel to a 4* star quality Comfort level. I am delighted to hear that we could offer you accommodation as promised on internet and our service met your expectations. It was a pleasure to have you as our guest and it is always great to receive positive comments and I will certainly pass them on to our team, especially thank you commending our staff and facilities !! Guests' Satisfaction is our achievement, we are truly thrilled to hear that you have had great stay with us. I am very sorry about the little noise we will look into this. A big Thank you once again for such a wonderful review and your time . I do hope to be able to welcome you back in the not too distant future. Wishing you a great week ahead !! Kind regards, Viral Patel
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Traveler830417 wrote a review Feb 2020
2 contributions
Good location: quiet street close to Victoria station, The room was recently renovated, enjoyed especially the shower. Some noice (doors banging) from the corridor, ohterwise peaceful. The staff was friendly and helpful.
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Date of stay: January 2020
Value
Location
Service
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Response from ViralP712, General Manager at The Portico Hotel ( FKA - Hanover Hotel Victoria)
Responded 11 Feb 2020
Dear Traveler830417, Thank you for writing a review and rating us 4* for our Servcie on Trip Adviser after your recent stay with us here at The Portico Hotel Victoria London. We have recently refurbished hotel to a 4* star standard. I am delighted to hear that we could offer you accommodation as promised on internet and our service met your expectations. It was a pleasure to have you as our guest and it is always great to receive positive comments and I will certainly pass them on to our team, especially thank you commending our staff and facilities !! Guests' Satisfaction is our achievement, we are truly thrilled to hear that you have had great stay with us. I am very sorry about the little noise we will look into this. A big Thank you once again for such a wonderful review and your time . I do hope to be able to welcome you back in the not too distant future. Wishing you a great week ahead !! Kind regards, Viral Patel
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PRICE RANGE
US$69 - US$193 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hanover hotel london
LOCATION
United KingdomEnglandLondonPimlico / Victoria
NUMBER OF ROOMS
39
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Frequently Asked Questions about The Portico Hotel ( FKA - Hanover Hotel Victoria)
Which popular attractions are close to The Portico Hotel ( FKA - Hanover Hotel Victoria)?
Nearby attractions include Imagine Experiences (0.3 miles), Clarendon Cocktail Cellar (0.05 miles), and Victoria Place Shopping Centre (0.3 miles).
What are some of the property amenities at The Portico Hotel ( FKA - Hanover Hotel Victoria)?
Some of the more popular amenities offered include free wifi, free breakfast, and breakfast buffet.
Which room amenities are available at The Portico Hotel ( FKA - Hanover Hotel Victoria)?
Top room amenities include air conditioning, a flat screen TV, and a bidet.
What food & drink options are available at The Portico Hotel ( FKA - Hanover Hotel Victoria)?
Guests can enjoy free breakfast during their stay.
Is parking available at The Portico Hotel ( FKA - Hanover Hotel Victoria)?
Yes, paid private parking nearby and street parking are available to guests.
What are some restaurants close to The Portico Hotel ( FKA - Hanover Hotel Victoria)?
Conveniently located restaurants include Lorne Restaurant, About Thyme Restaurant, and Kazan Restaurant.
Which languages are spoken by the staff at The Portico Hotel ( FKA - Hanover Hotel Victoria)?
The staff speaks multiple languages, including English, Hindi, and Romanian.
Are there any historical sites close to The Portico Hotel ( FKA - Hanover Hotel Victoria)?
Many travellers enjoy visiting Churchill War Rooms (1.0 miles), Tower of London (3.1 miles), and Houses of Parliament (1.0 miles).
Does The Portico Hotel ( FKA - Hanover Hotel Victoria) have any great views?
Yes, guests often enjoy the city view available here.