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London Marriott Hotel Grosvenor Square

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Traveller (321)
Room & Suite (140)
Dining (15)
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Overview
  • Excellent44%
  • Very good33%
  • Average15%
  • Poor5%
  • Terrible3%
Travellers talk about
“maze grill”(77 reviews)
“the club lounge”(98 reviews)
“bond street”(86 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
5 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,655)
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Traveller rating
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241
91
64
Show reviews that mention
All reviewsmaze grillthe club loungebond streetgordon ramsey restaurantgreat locationamerican embassyluggage roomhyde parkclose to oxford streetfour poster bedfitness centerturn down servicetwo blocksan upgradeexecutive roomquiet streetbuckingham palace
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1 - 5 of 1,538 reviews
Reviewed 5 days ago

If you're planning a trip to London stay at the Marriott County Hall instead, it is a better hotel. The rooms are tiny and dated. The staff are unhelpful. The Gordon Ramsay Maze Grill restaurant is overpriced and does not come close to Gilray's restaurant...More

Thank Pamphile
Response from Guest Relations G, Guest Relations Manager at London Marriott Hotel Grosvenor SquareResponded 4 days ago

Dear 'Pamphile' Thank you for taking the time to provided feedback on your most recent stay at The London Marriott Grosvenor Square. I am sorry to hear that your stay did not meet you expectation. As a teachable moment, I would like to ask you...More

Reviewed 5 days ago

This property is not aligned with Marriott's best. They will request excessive personal data (more than other properties, more than is required to check you in) and insist they need it, until you pul the "Go ahead and cancel my reservation" card, at which time...More

Thank canwood1
Response from Guest Relations G, Guest Relations Manager at London Marriott Hotel Grosvenor SquareResponded 4 days ago

Dear 'canwood1' Thank you for submitting feedback on your most recent stay at the London Marriott Grosvenor Square. I am sorry to hear that the experience you encounter did not meet your expectations. Upon check-in we do ask all guest to provided Passports for all...More

Reviewed 1 week ago

We stayed here for 1 night on 11th April for my step sons birthday. Having mentioned this briefly at check in, we came back to the room to find a lovely signed card and a gift for him. We also had fantastic service in the...More

Thank Crostontravellers2
Reviewed 1 week ago

Poor trained staff. On arrival receptionist (Barbara) did not appear to be friendly and welcoming. At the same time another member of staff offered a guest drink whilst checking guest in. Barbara however, kept us at the desk for 15 min without any offer of...More

1  Thank Sterling888
Response from Guest Relations G, Guest Relations Manager at London Marriott Hotel Grosvenor SquareResponded 1 week ago

Dear Sterling888, Thank you for your review, I would ask that you please reach out to me personally so that we would be able to discuss this matter further, louis.galloway@marriotthotels.com. Best Regards, Louis Galloway

Reviewed 2 weeks ago via mobile

A group of us visited London and booked 2 rooms quad rooms at Marriott Grosvenor Sq mainly due to its location. Location - 5-10 mins walk from Bond St station, stones throw from Oxford St and Bond St for shopping, 20min walk to Soho where...More

1  Thank mini1978
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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$326 - US$686 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#148 Family Hotel in London
#230 Romantic Hotel in London
#295 Luxury Hotel in London
#309 Business Hotel in London
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$326 - US$686 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#148 Family Hotel in London
#230 Romantic Hotel in London
#295 Luxury Hotel in London
#309 Business Hotel in London
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (321)
Room & Suite (140)
Dining (15)
Business Centre & Event Rooms (7)
Nearby
Mayfair
Set beside some of London's best parks and home to
world-class galleries, luxurious hotels, and famed
thoroughfares, the ultra upscale Mayfair is one of
London's most exclusive haunts. Here the shopping is
haute, the dining is exquisite, and the nightlife is
vibrant. A casual stroll through the area’s chic
streets will reveal that Michelin stars and
chauffeured cars are practically the norm here. Even
...More
Questions & Answers
Ask a question
AnastasiaYK4916
15 April 2018|
AnswerShow all 4 answers
Response from peter_glazier | Reviewed this property |
For GBP39,00 you can a limo on Premier airport cars
0
Votes
nowornever
4 April 2018|
AnswerShow all 2 answers
Response from peter_glazier | Reviewed this property |
I really don't know as always staay in an Executive room where the brekfast is included
0
Votes
MrsBassett
15 March 2018|
AnswerShow all 2 answers
Response from Michal H | Reviewed this property |
Hi, asi for the concierge service - they manage the luggage room.
0
Votes
Room Tips
"Ask for a room in another property."
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"Views of Grosvenor Square are wonderful"
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"Try Grosvenor House Hotel instead"
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"Grosvenor Sq view great!"
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