LONDON MARRIOTT HOTEL GROSVENOR SQUARE

About

4.0

Very good

1,883 reviews

Location

Cleanliness

Service

Value

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Located in the fashionable Mayfair neighbourhood of London, United Kingdom, London Marriott Hotel Grosvenor Square offers a timeless blend of elegance and comfort. First built as a stately townhouse, our 5-star hotel has evolved into an exclusive hotel that infuses contemporary chic with classic luxury and exceptional personal service. Indulge in Gordon Ramsay's Michelin Star 'Maze' restaurant, host inspired events and enjoy our hotel's ideal access to Hyde Park and the West End.

Full view

Property amenities

Paid public parking nearby

Free internet

Fitness Centre with Gym / Workout Room

Bar / lounge

Babysitting

Business Centre with Internet Access

Conference facilities

Baggage storage

Valet parking

Car park

Parking

Wifi

Public wifi

Free wifi in the business centre

Paid wifi

Paid internet

Internet

Restaurant

Breakfast available

Breakfast buffet

Breakfast in the room

Meeting rooms

Fax / photocopying

Concierge

Currency exchange

Newspaper

Non-smoking hotel

24-hour front desk

Express check-in / check-out

Dry cleaning

Laundry service

Ironing service

Shoeshine

Room features

City view

Non-smoking rooms

Suites

Soundproof rooms

Air conditioning

Desk

Minibar

Flatscreen TV

Bathrobes

Housekeeping

Room service

Safe

Telephone

VIP room facilities

Wake-up service / alarm clock

Radio

Walk-in shower

Bath / shower

Complimentary toiletries

Hair dryer

Good to know

HOTEL CLASS

HOTEL STYLE

City View

Centrally Located

Languages Spoken

English, French, Spanish, Latvian and 2 more

Hotel links

Visit hotel website

Offers & Announcements:Unlock Member Rates!

Hotel deals

Location

Full view

100Great for walkers

275Restaurantswithin 0.3 miles

93Attractionswithin 0.3 miles

Contact

Grosvenor Square, London W1K 6JP England

00 44 20 7493 1232

Getting there

London City Airport9 miSee all flights

Heathrow Airport13 miSee all flights

Bond StUnderground3 min

Marble ArchUnderground8 min

Car HireSee car hire from €2/day

Nearby restaurants

The Foyer At Claridge's

See all nearby restaurants

Nearby attractions

Wallace Collection

6,300 reviews

6 minHistoric Sites

Be At One Oxford Street

Animals in War Memorial

164 reviews

6 minMonuments & Statues

See all nearby attractions

Neighbourhood

Mayfair

Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.

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1,883Reviews36Q+A100Room tips

Great Location

Great place to stay when in london, rooms are a pretty good size compared to other hotels. We didn’t get a very good view however you can py extra to get a view for grosever square. Oxford street and bond station are less than a 2 min walk. Highly recommend!

Date of stay: August 2019

Rooms

Cleanliness

Service

One night stay

For the price, the room was small (2 twins) and the bathroom was tiny. Also, they were painting the hallways on the hall during the stay (2nd floor). However, the location was great (we walked to high tea at Claridge's and took the bus to Harrod's) and the service was also good. The room wasn't ready when I checked in, so I went to their business lounge, which was more like an airport lounge. After over 10 hours of flying, it would have been nice if the room was ready, but I had to wait over an hour (I arrived at the hotel a little after 1pm ).…

Date of stay: September 2019

Location

Cleanliness

Service

Room Tip: renovated room on a higher floor

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Dear A2715lMninag, Thank you very much for taking the time to sharing your valuable feedback. I completely understand that after your 10 hours flight all that is needed is a place where you can rest, this is the reason why we offered you to wait in the M Club Lounge to relax and enjoy the food&drinks offers, but please accept my apologies if you feel like we have fallen short on your expectations. I would like to make you aware that our guaranteed check-in time is 16:00, and be rest assured that we always do our very best to fulfill the requests of our guests (in this case an early check-in), unfortunately, in this period of the year the hotel is always running on very high occupancy, therefore it took a little bit more than one hour after your arrival time at 13:00 to have the room ready. We remain at your disposal should you require any further assistance and wish you a wonderful evening. Kindest Regards, Guest Relations Team

Top notch hospitality

Just returned from a nine-night stay at the Marriott Grosvenor Square, and am glad that my mom and I chose this property again. We very much enjoyed the trip last year, and the hotel has continued to improve on their "guest experience". While the hotel doesn't quite get five stars from me, the vast majority of my impression is great. In particular, the M Club Lounge (executive lounge) experience is probably the reason we will continue to return. The hotel seems to be very popular with business travelers and there is a high level of activity no matter the time. The lounge provides a quiet, clean, and cozy atmosphere to escape the hubbub of the main restaurant (Maze Grill). Amenities include still and sparkling water on tap, a variety of bottled tonic water, sodas, and carbonated drinks, and different food offered throughout the day. Specifically, the hot breakfast is wonderful - there are always eggs, potatoes, bacon/sausage, and a vegetarian option (falafel, etc) as well as a full spread of pastries, fruit, and cold cuts. The lattes and cappuccinos from the espresso machine are a great way to start the morning before heading out on a day of sightseeing, and I enjoyed being able to sample various bits of global cuisine. Coming back after that day out, the "happy hour" offerings are worthy of a restaurant. My particular favorites this trip were the Thai green chicken curry, and gnocchi with fishcakes, as well as the ever-present crudites with baba ghanoush and hummus. A few nights we didn't even venture out again for a full dinner elsewhere, but stayed in the lounge to enjoy the desserts as well (always Victoria sponge cake and one other treat). The staff go out of their way to make guests feel welcome, and are cheerful and friendly but not intrusive. The M Club manager Kalpesh stopped by our table every morning, asking after our sightseeing from the day before. On the last day, Mom slept in (up late packing), and when I told Kalpesh he insisted on sending me back up to our room with hot breakfast for her. That kind of hospitality? Rare. Our room was spacious and clean with a large bathroom. The hotel provides in-room coffee and tea (as do many other hotels), but the addition of tiny Walker shortbread biscuits next to the kettle is noteworthy. My only criticisms are as follows: - The HVAC system means that the air has to be constantly running or the room feels stuffy. Unfortunately, the ceiling vent is placed to blow directly onto the bed and cannot be adjusted, which makes for either very cold or very warm nights. - There are plenty of electrical outlets, but placement of furniture blocks roughly half of them for use when guests are plugging in adapters. I ended up having to use the hairdryer and flatiron over by my nightstand because the closest outlet to the bathroom was inaccessible behind the edge of the desk. - The tub/shower has a high side and is placed higher up that ones I'm used to in the U.S. As a result, it makes stepping in and out awkward and potentially dangerous when slippery. I'm 5'3, but felt unsteady doing so. - The event spaces in the hotel are always busy which is good for business, but the noise/music can be heard the next floor up on the other side of the hotel at midnight. Bottom line? If you want to stay in Mayfair in a nice hotel with plenty of options for eating in, this is the place to go.…

Date of stay: September 2019

Location

Cleanliness

Service

Very good value for Mayfair

My first visit in a Marriott for over a year...but I attended a conference here. Nice clean room, attentive staff, very well positioned but disappointing executive lounge, on the night I visited, nobody was in attendance.

Date of stay: December 2018

Rooms

Location

Service

Top class treat!

When we are looking for that special one off treat in London, always our go to hotel. The staff are the real deal, always pleasant and smiling. Not necessarily a place to be able to spend a lot of the time eating and drinking, but both the Luggage room bar for children cocktails and the bar in Gordon Ramsey’s restaurant were always our starting and/or end points for each day out exploring Great location, rooms, service and staff -well worth it!…

Date of stay: September 2019Trip type: Travelled with family

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There are some reviews saying there are noisy renovations taking place now. Does anyone know when they will be finished?

Not sure. But they were considerate enough to warn me about the noise and got me to agree to wait longer for a room to be ready on a less noisy floor.

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Do you have dual voltage outlets in bathrooms and bedrooms?

I recall it's available in the bedroom by the desk. But it wasn't working.

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We booked a superior room with two double beds. Can anyone familiar with US bed sizes tell me if these are true US full/double beds or US queen beds? Debating whether two people will comfortably fit in a "double." I called the hotel but am still unclear. Thanks.

us Queen beds!

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what is the hotel`s email？

I am sure they have one but they sure do not publicize it. Good luck.

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Does Marriott Gold Elite member have access to the lounge for the free breakfast? With the new combined reward program, I see only Platinum elite members gets this benefit from Marriott website.

Only platinum members