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#49 of 1,148 hotels in London
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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
The vibrant, bijou feel of Marylebone village is mirrored in the chic, stylish hotel that shares its name. Discover the charm and buzz of 108 Brasserie; a bright new raft of event spaces – indoor and out; and expansive, rooftop terrace suites that rival any in London for the wow factor. The Marylebone is a short walk to the excitement of Oxford Street, the world-famous stores of Bond Street and Mayfair, Harley Street and the elegant green spaces of Regents Park and Hyde Park. Characterised by its striking design and décor – in places inspired by the great David Hicks, The Marylebone epitomises the vibrant charm of its special London location. Embracing art, design and culture, its guest rooms, suites and public spaces are a celebration of contemporary and antique art and furnishings. Rare in central London is the on-site Third Space gym and spa, equipped with 18m indoor pool, state-of-the-art gym equipment and a range of complimentary fitness classes for guests of the hotel.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
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The Marylebone Hotel, with its stylish and comfortable ambiance, earns high marks for its luxury touches and thoughtful amenities. Despite some guests finding the rooms cozy but small, the praise for the hotel's cleanliness is unanimous, with many calling it spotless. The service at The Marylebone is often highlighted as exceptional, with staff going above and beyond to personalize experiences.
Its location is lauded for convenience, nestled close to shopping, dining, and serene parks. While opinions on value vary, the well-equipped gym and diverse breakfast options add to its appeal for many travelers.
Location
Convenient
Atmosphere
Inviting
Rooms
Comfortable
Value
Expensive
Cleanliness
Immaculate
Service
Attentive
Amenities
Well-appointed
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5 Star Service at the Marylebone! I went to the front desk one evening to ask how early I need to leave the hotel to catch an early train to Windsor. Princess and Jhalak offered a wake up call, they ordered me a taxi and they arranged to have a to go breakfast waiting including specific coffee orders for my wife and I. This was probably the best service I’ve received at a hotel. On top of that the location couldn’t be better, the room was large and very well appointed, and the amenities were excellent. Would definitely stay again and recommend to anyone looking for a boutique hotel in central London!
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Date of stay: October 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Victor Fridman, Guest Services / Front Office at The Marylebone
Responded 22 Oct 2024
Dear Sara, Thank you so much for your wonderful review! We are thrilled to hear that your stay with us was exceptional and that you enjoyed our five-star service at the Marylebone. It’s fantastic to know that Princess and Jhalak were able to make such a positive impact on your experience by going above and beyond to assist with your early morning plans. We’ll be sure to share your kind words with them—they’ll be delighted to hear that their efforts made your stay so memorable. We’re also pleased that you appreciated the central location, the spacious and well-appointed room, and our amenities. It’s always a pleasure to know when we’ve met or exceeded our guests' expectations. Thank you for recommending us to others, and we can’t wait to welcome you back on your next visit to London! Warmest, Victor Fridman Guest Experience Manager
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The hotel has a very nice frontage with a designated car space to set down & gather your luggage. The door staff are immediately attentive, well groomed & polite as were the reception staff. The hotel has a very clean & large reception area, umbrella stands, central seating near to the lifts. Covid measures were immediately visible & well displayed & signed. Room 589 was large, clean, appointed with all that we needed, ironing board, Iron, tea/coffee making facilities, hair dryer, bath robes, safe, bottled water, good wardrobe, drawer spaces, sockets etc writing desk, telephone, table with swivel chair. The Bathroom was again very spacious, with heated solid floor tiles, quality towels and products, good lighting, shaver point, a large mirror, a good bath with over head shower & separate handle hose shower attachment. The TV on the main wall is very large with most channels available. The room overall is carpeted very nicely, the bed was a 'king' size, very very comfortable, very clean bed linen & deep pillows. The voile curtains were a bonus, the black out main curtains were a good quality. The main windows is operated on a 'tilt/slide' mechanism. The room overall offers great value for money without doubt, I would not hesitate in booking this specific room again. We ate in the downstairs 108 Brasserie, again very good food/drink choices, covid measures in sight, very good staff and a breakfast menu with many choices and attentive waiting staff. Very pleased for a 1st visit.
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Date of stay: October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alasdair Wilson, Guest Services / Front Office at The Marylebone
Responded 5 Oct 2020
Hi David C, Thank you for taking your time to provide us with such a lovely five star review. In these trying times we are endeavouring to offer our guests the very best service possible whilst staying within the Governments rules and requirements surrounding Covid-19 measures. I am very happy to read your comments on this and that we have found the right balance. It is fantastic to see that you enjoyed so many different aspects of your stay and that the room catered to your every need. A great deal of time has gone into every detail to meet the requiremets of our guests and make The Marylebone truly a home away from home. Thank you again for your delightful review and we cant wait to welcome you back in the future for a second visit. Until that time from myself and all that work at The Marylebone we wish you all the very best. Kind regards Alasdair Wilson Senior Duty Manager
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We chose this hotel as it was in close proximity to a clinic my husband was attending. All the desk staff were so friendly and helpful. The young lady who booked us in also was at our departure and remembered my husband was having an operation and wished him luck ! We booked a classic twin room which although wasn’t huge was extremely comfortable and clean. The bathroom was spotless (a massive plus in my eyes )Well stocked with beautiful thick towels ,toiletries,and wonderful comfortable slippers and dressing gown . I chose the room service breakfast which I thought at first sounded quite expensive but I was very surprised at the amount and choice I was provided . Considering it was for one it was an extremely generous portion. The hotel is well situated for Oxford Street. I would definitely stay here again .
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Date of stay: January 2020
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DanielW8545, Guest Relations Manager at The Marylebone
Responded 2 Feb 2020
Hi thenorms2016, Thank you for taking your time to provide us with your review following your recent stay. It is fantastic to be able to read that you enjoyed your stay at The Marylebone. We always endeavour to offer the very best service and your review encourages us ever onwards and helping to cement the reputation of this fantastic hotel as one of the best in London. The many aspects the hotel has to offer range from the superb location, to our incredible bars and restaurant, our state of the art gym and well-being facilities or our amazing meeting rooms. Not to mention our beautiful bedrooms and exceptional service, The Marylebone caters to all occasions and eventualities with a friendly and welcoming appeal that will help make us your home from home. Thank you again for your five star review and we look forward to you returning. Until that time from myself and all that work at The Marylebone we wish you all the very best. Kind regards, Daniel Worthington Assistant Guest Relations Manager
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Set in Westminster and smart bit of London this hotel fails to deliver. Small but not particularly friendly although bar staff did their best. Room was actually quite nice and bed comfy, large TV but breakfast appalling and at £10.00 cost (not included in overnight stay) just juice, cereal/yoghurt and a round of toast offered. No hot cooked breakfast and no choice despite the cost. On the menu this is all costed separately- why when both traditional and European breakfasts should be offered inclusive. After what passed as breakfast returned to room and card had already been cancelled as unable to get in to room to get my overnight bag so had to go down to reception to get this sorted out - no real apology/explanation. For an overnight stay ok to a point plenty of hot water but you need to eat out, hardly anyone in hotel dining area which was no surprise. This hotel is in a fairly prime location but could do so much better. No entertainment at hotel or any information offered about what was on nearby (theatre/shows etc). Taxis are nearly always present outside. No offer of newspaper or any special requirements. Would I stay here again - no.
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Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AlasdairFWilson, Guest Relations Manager at The Marylebone
Responded 10 Feb 2020
Hi cjudso622968, Thank you for taking the time to provide us with your review, although your words reflect some of the hotels many positive aspects the star rating is admittedly very disappointing. Your review touches on many points that make The Marylebone such a sought after destination and to name but a few, the hotels incredible location, beautiful rooms, incredibly comfortable beds and large tv’s. Additionally the hotel boasts one of if not the finest hotel fitness centre/spa’s in London, not to mention amazing meeting & events spaces and stunning restaurant with our newly refurbished ‘salon’ dining area. Unfortunately on the note of our restaurant we must put our hands up and offer an unreserved apology. Our 108 brasserie has become a sensation of The Marylebone area and offers incredible, fresh and delicious meals, wine and cocktails 7 days a week welcoming hotel guest and local residents from breakfast through to dinner. This was devastatingly stopped yesterday with the high winds of storm Ciara damaging part of our kitchen extractor located on the roof of the building. For safety purposes our gas supply shut off automatically with this extractor failure and our 108 brasserie was hamstrung, unable to offer much of our tantalising menu. I am so very sorry that this so devastatingly effected your stay and your opinion of The Marylebone. I would be delighted to welcome you back in the future when we are operating at 100% to enjoy what you missed out on, on this occasion and please feel free to contact me directly to be able to discuss this further. Until that time from myself and all that work at The Marylebone we wish you all the best and hope to be able to welcome you back. Kind regards Alasdair Wilson Senior Duty Manager alasdair_wilson@doylecollection.com
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I stayed here for almost a week as was having surgery at a nearby hospital and was required to isolate both before and after my operation.
Leading up to my reservation I contacted reservations and they were absolutely fantastic, reassured me that everything would be arranged for me to ensure I didn’t come into contact with anyone. My son then travelled down on the day of my surgery so that he could help me afterwards and they even upgraded his room to ensure he was in an adjoining room and could come and go with his own key. It was such a thoughtful gesture of the hotel, I really appreciated this!
On arrival I could not have been more impressed - despite arriving early, they had already ensured my room was ready, I then had a visit from the housekeeping manager who checked to see what housekeeping I might need in isolation and said to call her at any time if I needed anything. She then came back with a gorgeous bouquet of flowers in a vase and then sent up some nuts and olives. So kind!
Room service was absolutely wonderful, delivering breakfast, lunch and dinner to my room each day and the food was delicious!
I’m pleased to say that the hotel really did go above and beyond for me and I was able to relax before and after my surgery. I would highly recommend staying here for anyone having surgery nearby or having to isolate for any reason.
As I like to give a balanced review - The only slight inconvenience was on the day I came back from my surgery as a lady from housekeeping knocked on my door at 6 different times asking to clean and telling me to leave the room and my son had to tell her each time that I couldn’t get out of bed as had just had an operation and that I was also still isolating until Monday. I had also said ‘no thank you’ on each occasion so it did become rather frustrating. The only other negative I can give is that the walls do appear to be thin. I stayed in a lovely luxury suite but on one of the nights I could hear every word of someone’s TV blaring through the floor or the wall and my suite overlooked a pub which got quite noisy at times. Quite bizarre as you can’t usually hear anything through the walls in London hotels.
Those points were very minor though in contrast to the rest of the absolutely wonderful experience and fantastic, friendly and helpful service I experienced so they don’t warrant me knocking a star off!
Thank you to all the staff for making something that could have been exceptionally stressful, so relaxing and easy! Will definitely return!
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Date of stay: September 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ben England, Guest Services / Front Office at The Marylebone
Responded 6 Oct 2021
Dear 1303JR, Thank you for taking the time to provide visit from your recent stay with us. I am delighted to read that your stay was truly a memorable one and the team were at hand to assist you wherever it was required. It is fantastic to see you had the opportunity to enjoy our room service facility across breakfast, lunch and dinner aswell! I do appreciate your feedback in reference to your 6th day experience and I assure you this will be passed across our team. In addition, your feedback in regards to noise levels around the suite is sincerely appreciated and I will relay this to our engineering team. Please do not hesitate to reach out to our team when you are planning a future trip to London, we would be delighted to assist. Warm regards, Ben Ben England Assistant Guest Relations Manager
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Decided to take a last minute trip to London right before the holidays. We have visited London several times and stayed in some beautiful hotels such as The Dorchester, The Goring and The Rosewood. This was our first stay at The Marylebone, but certainly not our last.
Although the Classic and Deluxe King rooms are smaller .. the King Studio Suite offered great space. The hotel is spotlessly clean, food and drinks are wonderful and service all around is outstanding. Location of the hotel is perfect for anyone wanting to walk the city. Cute shops and great restaurants are just steps from the hotel and it is within easy walking distance to major sites.
We had a small complaint about our room location regarding outside noise the first night and Ms. Theano Karathanasopoulou, Head of Guest Relations, went above and beyond in her response and care for our comfort. Her kindness and compassion for her guests was obvious along with her attention to detail. It is because of Theano, and the entire staff at The Marylebone hotel, that will have us returning to stay there the next time we are in London.
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Date of stay: December 2019
Value
Rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AlasdairFWilson, Guest Relations Manager at The Marylebone
Responded 16 Jan 2020
Hi TravelGal_NT, Thank you for taking your time to provide us with your review following your recent stay. It is fantastic to be able to read that you enjoyed your stay at The Marylebone. We always endeavour to offer the very best service and your review encourages us ever onwards and helping to cement the reputation of this fantastic hotel as one of the best in London. The many aspects the hotel has to offer range from the superb location, to our incredible bars and restaurant, our state of the art gym and well-being facilities or our amazing meeting rooms. Not to mention our beautiful bedrooms and exceptional service, The Marylebone caters to all occasions and eventualities with a friendly and welcoming appeal that will help make us your home from home. Thank you again for your five star review and we look forward to you returning. Until that time from myself and all that work at The Marylebone we wish you all the very best. Kind regards, Alasdair Wilson Senior Duty Manager
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This was our first visit we were greeted by Antje she was so welcoming, off to our room - it was immaculate loved the furnishings colours & soft bed linen already feeling relaxed. had a meal at 108 & drinks in the bar fantastic service food & attentive staff. Took a walk around the hotel before heading back to our room & loved all the different colours of velvet sofas & chairs with dark wood & warm lighting throughout. - Had breakfast in the guests lounge choices along with 108 brassiere covered everyone’s tastes couldn’t ask for more they thought of everything. All the staff just couldn’t do enough we didn’t want to leave. But look forward to coming back to The Marylebone very soon. Thank you for our wonderful stay.
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Date of stay: November 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alasdair Wilson, Guest Services / Front Office at The Marylebone
Responded 8 Nov 2020
Hi W3223QLsueh, Thank you for taking the time to provide us with your wonderfully warm review of The Marylebone. In these strange and unpredictable times the hotel has been operating in slightly altered fashion than usual. However this has not changed the elegance of the hotel, the exquisite food and of course the friendliness and level of service offered by the team. I am delighted that Antje was able to offer you such a warm welcome and thank you for your kind words. Unfortunately at the point of writing this the hotel has re-closed its doors as part of the Governments second UK lock-down. We look forward to re-opening our doors in the not too distant future and being able to welcome you back. Until that time from myself and all the team at The Marylebone we wish you all the very best. Kind regards Alasdair Wilson Senior Duty Manager
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We were visiting London for a long weekend for some shopping and needed a hotel that was central to the shops in Mayfair. We could not have chosen a better spot. The hotel is about a 7 minute walk away from Debenhams on Oxford St. It is also situated in the most gorgeous little suburb of Marylebone which has lots of little shops, restaurants and cafes all around. It is really a gem. We stayed in a Studio Suite (as it is more roomy) which appeared to be newly furnished and it was lovely. I especially loved the bathroom which was modern and spacious with a seperate bath and shower which is not typical by London standards. The one morning we woke up to no water in the hotel. That evening when we returned to the hotel, we arrived to a bottle of complimentary gin from the hotel's bar and some nuts, with an apology note for the inconvenience - a nice touch I thought. We also celebrated our 10 year anniversary during our stay and we were presented with a lovely bottle of prosecco and cake which we really enjoyed. Overall, this is a lovely property in a stunning location. We will definitely return.
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Date of stay: November 2019
Location
Service
Sleep Quality
Room Tip:The Studio Suite is lovely.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AlasdairFWilson, Guest Relations Manager at The Marylebone
Responded 16 Jan 2020
Hi madamSouthAfrica, Thank you for taking your time to provide us with your review following your recent stay. It is fantastic to be able to read that you enjoyed so many aspects of your time at The Marylebone. We always endeavour to offer the very best comfort, service and enjoyment and I am delighted that your review highlights some of what made your stay so special. I am however sorry that your experience was effected with a hot water issue but delighted that the team were able to remedy this and offer a token of an apology. We look forward to being able to welcome you back in the future and until that time from myself and all that work at The Marylebone we wish you all the very best. Kind regards, Alasdair Wilson Senior Duty Manager
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Bad: No hot water in my room so a vacant room had to be found for me. I was going for surgery and if I hadn’t been up much earlier that I’d intended to be this would have been stressful. I felt this should have been reflected in my bill and if I wasn’t having the surgery that day I would have raised this.
The tea and coffee provision in the room was incredibly basic and actually a bit embarrassing - for £300 I would have expected much nicer. It was what you’d expect in a hotel a third of the price. Finally I had noted I was having surgery and feeling nervous and whilst I’m sure that’s a very regular occurrence at this hotel on account of its location, it would have been nice for the hotel to acknowledge this and ask if I had any additional requirements/wish me luck on arrival.
All in all, if you don’t need to be in that exact location I would recommend much nicer hotels for the same price or head to a holiday inn and enjoy saving £100-£200
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Review collected in partnership with this hotel
Date of stay: March 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ben England, Guest Services / Front Office at The Marylebone
Responded 25 Mar 2022
Dear 871zoe, I appreciate the time you have taken to provide feedback from your recent stay with us. Please allow me to apologise for your experience to not be in keeping with the standards we set ourselves at The Marylebone. I would be happy to discuss your experience further and please reach out to me on the below details for a convenient time to speak with you. I look forward to hearing from you and wish you a relaxing evening. Warm regards, Ben Ben England Assistant Guest Relations Manager ben_england@doylecollection.com
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Stayed at the hotel for 2 nights as part of a training course. The in house restaurant serving the lunch for the training were informed about me being vegan. Chef James from day 1 served some fab vegan food on all 3 days. He ensured that I was not left out, be it lunch, dessert or tea time, serving the most delectable brownies, cakes or vegan yoghurt dessert pots. There were specific vegan snacks and desserts served everyday. Big shout out also to the staff (front office, room cleaning, food servers at breakfast and lunch) as they all did their job with a smile. The hotel is a bit old and the rooms small, but the staff make up for it. Definitely recommended. :-)
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Date of stay: January 2020
Rooms
Cleanliness
Service
Trip type: Travelled on business
Room Tip:Take a room away from the service elevators
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DanielW8545, Guest Relations Manager at The Marylebone
Responded 6 Feb 2020
Hi 806laurencem, Thank you for taking your time to provide us with your review following your recent stay. It is fantastic to be able to read that you enjoyed so many aspects of your stay at The Marylebone. I am very happy to hear that during your time with us you were able to enjoy our very own 108 Brasserie. 108 Brasserie represents local dining at its very best; hearty, uncomplicated food made from the highest quality ingredients centred around the restaurant’s Josper grill. 108’s dining area offers brasserie-style dining and is open all day, seven days a week, serving breakfast, lunch and dinner - great food, good wine and friendly service are the order of the day. We do hope that you will be able to provide us with another opportunity in the future to present you with a stay worthy of 5 stars. Until that time from myself and all that work at The Marylebone we wish you all the very best. Kind regards, Daniel Worthington Assistant Guest Relations Manager
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Yes. I only once had to stay in one because the hotel was sold out but they are very very tiny and they are near the stairwell. I don’t recommend them although they are very clean. It would be fine for one person.
Hi Sohee,
The Marylebone has rollaway beds available for children, adjoining rooms, interconnecting rooms and a family room available.
Kind regards
Alasdair Wilson
There are more places to choose from in the London area.
PRICE RANGE
£261 - £459 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marylebone hotel london
LOCATION
United KingdomEnglandLondonMarylebone
NUMBER OF ROOMS
252
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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