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Norfolk Plaza Hotel

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Traveller (347)
Room & Suite (174)
Dining (9)
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Overview
  • Excellent4%
  • Very good21%
  • Average35%
  • Poor18%
  • Terrible22%
yesterday
“Don't go there!”
4 days ago
“Update on Norfolk Plaza, after a year and a quarter”
AMENITIES
Free Internet
Breakfast Buffet
Non-Smoking Hotel
Bar/Lounge
Restaurant
3 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (771)
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1 - 5 of 390 reviews
Reviewed yesterday

Most unfriendly unhelpful staff i have encountered in the hospitality industry. Manager is not interested in getting back to his guests...we asked for the Manager 4 times. We were put in a loft room on the 5th floor where there was not enough space for...More

Thank amithar2018
Reviewed 4 days ago

The location is great, rates are acceptable (but honestly, I still can't pronounce on "value for money"), and our room (a split-level affair this time) was comfortable enough--you don't expect that much at this price range. The bathroom was not just for contortionists (as at...More

Thank Gerhard1945
Reviewed 1 week ago

Falling to pieces. TV's from the 1970s. Windows falling out of frames. Beds so uncomfortable I resorted to the threadbare carpet. Plugs not working. No WiFi. Just a nightmare. Bathroom was dated and old but it was clean!

Thank Sara W
Reviewed 1 week ago

Unfriendly and unwelcoming receptionists. Everything so tired from couches in reception to tread bare carpet on stairs and in room. Saggy uncomfortable beds. Bathroom with cracked tiles, leaky toilet and bathtub that doesn't drain when you have a shower. Needs a total upgrade. Only 2...More

Thank SaraK016
Reviewed 3 weeks ago

Stayed for the week-end in London. The room wasn't big. The hotel is very old. not very good quality. Need refurbishment. but it was ok for 2 night. breakfast is alright, complete with lots of things.

1  Thank Paul L
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About
Amenities
Top amenities
Bar/Lounge
Free Internet
Things to do
Bar/Lounge
Details
Price range
US$84 - US$154 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$84 - US$154 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (347)
Room & Suite (174)
Dining (9)
Family and Play Areas (8)
Questions & Answers
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Murmaid_Crafts
18 February 2015|
AnswerShow all 3 answers
Response from AlinaLikeToTravel | Reviewed this property |
Buffet breakfast, with bread of different kinds, butter, cheese, ham, salami, tomatoes, cucumbers, fruits, jam, honey, yogurts, milk, cereals, coffee, tea, juice, water. It is quite assorted. For extra money, English... More
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Marty M
13 January 2015|
AnswerShow all 2 answers
Response from AlinaLikeToTravel | Reviewed this property |
There is good and free internet in the hotel - we use it in the room, especially.
0
Votes
Room Tips
"Do not let them put you on the 5th Floor! We had a loft room where there not enough space for our two bags."
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"One where the hotel wifi (officially restricted to lobby) works anyway!"
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"Yes budget but there are many budget hotels much better than this"
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"Choose one where the window closes all the way, and the door securely locks and doesn't allow light to..."
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