Hilton London Hyde Park

129 Bayswater Road, London W2 4RJ England
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Room & Suite (77)
Dining (16)
Certificate of Excellence
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About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Bronze level
Hilton London Hyde Park fully completed its multi-million pound extensive refurbishment in June 2016. The work included a full revamp of meeting space, common areas and guest rooms. The number of rooms offered by the hotel has increased and there has been extensive restaurant expansion. All 136 bedrooms offer contemporary spaces with a classic twist, keeping in line with the rich history of the Grade II listed Edwardian building to cover the needs of the modern traveller. The plan also involved adding a new room type for families to reflect the increase of guests coming to visit London for leisure, looking for more space and comfort. The four new rooms are built so they can be accessed via a private door on a floor of their own and can be hired exclusively for larger groups, giving guests the comfort, personalisation and flexibility they need. The hotel also redesigned its restaurant space and turned what used to be tanning studio and hairdresser into Aubaine Hyde Park Restaurant, offering true blend of cosmopolitan style and French cuisine. All dining options are designed with you in mind. Start the day with a hearty breakfast or nutritious light bite or relax with a cup of coffee in the Aubaine Lounge Bar. From business brunches to pre-dinner drinks and everything in between, the options at Hilton are catered especially for you. All 136 guest rooms and Coburg meeting room for up to 30 guests offer wireless internet access. New Hilton Worldwide Cancellation policies: no cancellation charges until 1 day prior to arrival, 11:59pm.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Conference facilities
Meeting rooms
Baggage storage
Currency exchange
24-hour front desk
Free internet
Wifi
Public wifi
Paid wifi
Paid internet
Internet
Coffee shop
Breakfast buffet
Kids' meals
Special diet menus
Wine / champagne
Fax / photocopying
Non-smoking hotel
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Non-smoking rooms
Suites
Air conditioning
Housekeeping
Room service
VIP room facilities
Refrigerator
Flatscreen TV
Bottled water
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Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Green
Languages Spoken
English, French, Spanish, Catalan and 7 more
Hotel links
Visit hotel website
Special Offer:Advance Purchase
Hotel deals

Location

Full view
100Great for walkers
Grade: 100 out of 100
109Restaurantswithin 0.3 miles
14Attractionswithin 0.3 miles
Neighbourhood
Notting Hill
As West London's friskiest corner, Notting Hill more than manages to retain plenty of the same appeal that's brought the affluent area so much worldwide attention. In this attractive cobblestoned neighbourhood, a delectable variety of eateries, independent shops, galleries and street vendors offer a delightful window into how to live the good life in London, with each presenting visitors with an experience that's a little more idiosyncratic and endearing than the last. Travelers looking to forage for antiques should be sure to visit the Portobello Road Market on Saturdays, the largest antiques market in the United Kingdom.
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Popular mentions
On check in I noticed the A/C wasn’t working and the room was quite hot. It was late so I was told that it couldn’t be fixed until the morning. The following evening on returning to my hotel the A/C was still not working and the room was even hotter. I left the following morning and let the hotel know how unhappy I was with the response to the broken A/C. I didn’t even get a real apology, the reception staff did take another note in a book but that was it.
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Review collected in partnership with Hilton Hotels & Resorts
Response from Hilton L, Manager at Hilton London Hyde Park
Responded 1 week ago
Dear ChalresG-Dublin, Thank you for choosing Hilton London Hyde Park and taking the time to leave a review. The scores provided in the various areas are very important to us, as it helps us to monitor and further improve the level of our products and services offered to you. As we always strive to deliver the best possible service I was saddened to learn that in this occasion we did fail to do so. Therefore I would like to extend our apologize and an invitation to visit us again. I do trust that, given the opportunity, we could improve your consideration of our property. Kind regards, Vladimir Front Desk Supervisor
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Hotel's Favourite
My mother, daughter, and I stayed at this property for five nights in May. To add context, I travel and stay in hotels approximately 80-100 nights a year...mostly for business but also for leisure, and I’ve been doing this for 15 years. Hands down, the staff at this hotel provided the best service I have ever experienced. Upon arrival when our taxi driver brought our first bag into the hotel, Sarah literally ran outside to assist us with our luggage and to welcome us. She was also always willing to hail us a taxi or assist in anyway that she could. We had booked a family room suite which was absolutely beautiful and spacious; however, my mother wasn’t happy with the location and Tim was quick to find us an accommodation that would work better for us that would be available on our second day. Tim arranged to have the luggage moved from one room to next while we were out and about for the day. We also had a lot of interactions with Sandra at the front desk who also very lovely. It was like all of the staff there knew all of the guests that were staying in the hotel. The staff at this hotel are too notch!!! We felt very safe, secure, and at home there!!! It is a historic boutique hotel and deviates from prototypical commercial Hilton style property and was exactly what we hoped for in a London stay! Rooms are small but quaint and comfortable. All of the hotel restaurant staff were great too...particularly during breakfast. Only feedback I have for improvement at the hotel is that they change the breakfast buffet options up daily and that they replace the guest room bathroom garbage cans with much larger ones. Other than that, everything was perfect! We are already planning our return trip and will definitely be staying at this hotel again! The location is great....quiet compared to some of the more touristy areas with easy access to bus stops and the tube. We loved being right across the street from Hyde Park and Kensington Gardens where we spent a lot of time. A plus to this location is having a Starbucks just a two minute walk away! Can’t wait to return!
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Response from HydeParkHotelManager, Tim Spoehr - Front Office Supervisor at Hilton London Hyde Park
Responded 27 May 2019
Dear travelingmachine6411, Thank you for staying with us here at the Hilton London Hyde Park and for your amazing feedback. We are thrilled to hear about your experience in our hotel and about our team being much of a help for you during your stay. Also we do appreciate your critical feedback on how to improve our service and we also look already forward to welcome you back in the near future. Warm regards, Tim Spoehr Front Office Supervisor
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Upon arrival, i was met by a trainee staff and a trainer who helped me to check in. The hotel is called Hilton Hyde Park, however the room which was assigned had NO view of anything but other rooms on second floor let alone Hyde Park! The room was the smallest room i have ever stayed in over 40+ years of my travels around the globe! The bed was so small and very uncomfortable! As a Diamond member, i expected a better treatment! I was expecting a club level or a lounge that i can meet with clients and conduct some business, however the hotel did not have either!
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Review collected in partnership with Hilton Hotels & Resorts
Response from Hilton L, Manager at Hilton London Hyde Park
Responded 2 weeks ago
Dear shawn474, Thank you for choosing Hilton London Hyde Park and for taking the time to leave a review. As we always do our best to meet the expectations of our guests I was saddened to learn that in this particular case we failed to do so. I do hope that you will not judge our property only on this one experience and will give us the opportunity to welcome you once again, in order to improve your opinion in our services. Once again, thank you for staying with us. Kind Regards, Vladimir Pellegrino-Yasakov Front Office Supervisor
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The stay was quite good. I didn’t get to experience the restaurants but did go to the bar twice. The bar can be improved a lot. It’s a great location but looks extremely dead. Less attractive means less people means less lively.
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Review collected in partnership with Hilton Hotels & Resorts
Response from hiltonlondonhydepark, Assistant Night Manager at Hilton London Hyde Park
Responded 2 weeks ago
Thank you for staying with us at the Hilton London Hyde Park and also for taking the time to complete our on-line survey relating to your recent visit. The scores provided in the various areas are very important to us, as it helps us to monitor and further improve the level of our products and services offered to you. Thank you for the feedback on the bar, I will make sure to communicate you opinions to the pertinent Department and will act accordingly. In the meantime, if there is anything else I can assist you with, please do not hesitate to contact me directly. Alessandro Coscia Assistant Night Manager Hilton London Hyde Park Alessandro.coscia@hilton.com +44 (0) 207 221 2217
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Hyde Park entrance is across the street which provides access to a beautiful green space including Kensington Palace, memorials, playground, water features and exit on the south side to Buckingham Palace for those who enjoy walking. Room & bathroom are neat and clean. Breakfast is a nice variety to please all in your party. Around the corner from restaurants, stores and trains.
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Response from hiltonlondonhydepark, Assistant Night Manager at Hilton London Hyde Park
Responded 2 weeks ago
Thank you for staying with us at the Hilton London Hyde Park and also for taking the time to complete our on-line survey relating to your recent visit. The scores you have provided in the various areas are very important to us, as it helps us to monitor and further improve the level of our products and services offered to you. Thank you for the kind scores that you provided regarding the service you received during your stay. It is particularly warming to receive such a positive valuation of the services and facilities we offer to our guests. Rest assured that I will share your feedback with the hotel team who will be encouraged by your positive scores.
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Previous
It’s a real fridge that you can use to store your own goods. The hotel provides still and sparkling water, otherwise it’s empty.
2 votes
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Is hotel walking distance from paddington station? Or would cab be option?
An easy 20 minute walk if you have a good map or satnav. If you have luggage, children or difficulty walking, 1st choice would be Uber, 2nd choice would be London Cab. 3rd would be tube, because it needs at least one change.
1 vote
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I am sure they can if the larger rooms are available during your stay time frame! Call or email them they are fantastic to deal with. Close to everything especially the underground rail. Get the pass it makes it so inexpensive and quick to travel around the city. The hotel has an amazing g breakfast buffet as well. Hope you have a wonderful trip!
0 votes
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Is there an Executive club lounge for Diamond members?
Unfortunately not
1 vote
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We did have a great view of HP. We booked this one on line and we got what we booked.
1 vote
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"Best views"
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"Choose upper floor rooms and try to get the view to the park"
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"Don't accept room 302"
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"Make sure you don’t have a single"
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"Avoid rooms ending in 17, don't know about the rest."
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PRICE RANGE
€173 - €423 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton london hyde park hotel london, hilton international london, london hilton
LOCATION
United KingdomEnglandLondonNotting Hill
NUMBER OF ROOMS
136
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