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Hilton London Kensington

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Hilton London Kensington
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3,657 Reviews from our TripAdvisor Community

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Showing 3,163: English reviews
Kingston-upon-Hull, United Kingdom
Reviewed yesterday NEWvia mobile

Thoroughly enjoyed our stay here, really pleasent staff, and fantastic, large clean rooms! I had stupidly booked a twin instead of a double for me and husband, and whilst the receptionist did check if she could change it unfortunately they where fully booked! My own fault, but really appreciated her checking. We didn't have breakfast, choosing to eat out in...

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Thank AmyTemp
Reviewed 2 days ago NEW

The hotel was ok but not one that you'd long to come back to. The lobby is not particularly great with a sort of L shape. My room was pretty small. I banged all the walls with my bags coming in but I guess it's enough for one person. Same thing for the bathroom. Not much space. The best thing...

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Thank JContheroad000000
Ottawa, Canada
Reviewed 2 days ago NEW

I stayed at the hotel for a week on business. It was a solid, if unexciting choice. The room was clean and no complaints about the housekeeping. And yes it's a busy, if impersonal hotel but no surprises. What I enjoyed most of all was the neighbourhood. Out the door in one direction, past a large roundabout, was Westfield London,...

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Thank Flightlevel390
Portland, Oregon
Reviewed 2 days ago NEW

This is a very busy hotel near Shepherd Gate Tube station. My experience staying one night, on two separate occasions was mixed. For the record, I'm a Hilton Honors Gold member. Good: The premium rooms seem to have been fairly recently renovated. I was upgraded to one on my second stay. The look is understated modern. Not so Good: The...

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Thank 100nightsayear_sea
Reviewed 2 days ago NEWvia mobile

Really nice hotel, staff are lovely and hotel is in a really nice area too. We upgraded to the executive lounge for £50 for two people which was well worth it and included unlimited drinks in the evening, tea and coffee all day, afternoon tea and breakfast!

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Thank Foxypompom
Hilton_Kensington, Executive Office at Hilton London Kensington, responded to this review

Dear Foxypompom, Thank you for your recent stay and for taking the time to share your experience with us. I am pleased to hear you had a lovely stay and look forward to welcoming you back soon! Kind regards, Holly PA to the General Manager

Bognor Regis, United Kingdom
Reviewed 3 days ago NEW

Not the easiest of places to get to on the underground. Room was ok it the food was very mediocre. Conference room was small and not really fit for purpose, more like a low ceilinged cellar, screen was not easily seen by the delegates. Wifi was slower than traffic on the M25. Needs a bit of a refurbish, was all...

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Thank NigLod
Hilton_Kensington, Executive Office at Hilton London Kensington, responded to this review

Dear NigLod, Thank you for sharing your invaluable feedback with us. We are sorry that not all aspects of your visit were satisfactory but hope to have the opportunity to redeem ourselves in the future. Kind regards, Holly PA to the General Manager

Reviewed 3 days ago NEW

The rooms here are so deteriorated, I felt like I was spending the night at Miss Havisham's prison. The place looks like a prison. Mold in the bathrooms, dirty, torn carpets, woodworked banged up from years of neglect, circus atmosphere of people coming and going at all hours of the night in loud manner. Very, very poor and Hilton corporate...

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Thank Tripp M
Hilton_Kensington, Executive Office at Hilton London Kensington, responded to this review

Dear Tripp M, Thank you for sharing your feedback with us. We were pleased to have been able to speak with you whilst you were still resident in the hotel. Kind regards, Holly PA to the General Manager

Peterborough, United Kingdom
Reviewed 3 days ago NEW

Stayed here several times. Last visit booked through hotels.com sale £180 for 2 nights. Room perfectly adequate as spent little time there. Very clean although bathroom quite compact but acceptable. Join H Honours to get free wi fi. 5 minute walk to Westfield Shoppng Centre where there are good restaurants. Walk towards Holland Park tube and get breakfast at Giraffe...

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Thank Giovanna P
Hilton_Kensington, Executive Office at Hilton London Kensington, responded to this review

Dear Giovanna P, Thank you for taking the time to share your feedback with us. I was pleased to learn that you continue to enjoy your stays with us and myself and the team look forward to welcoming you back again soon! Kind regards, Holly PA to the General Manager

Belfast, United Kingdom
Reviewed 3 days ago NEWvia mobile

My fiancé and I are regulars to London and I've stayed in plenty of hotels under the Hilton name. This has to be the worst unfortunately. We had a very long day as we had driven from Birmingham after meeting wedding suppliers in the Cotswolds. We were looking forward to getting into our room and winding down so we were...

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Thank Nikkita H
Hilton_Kensington, Executive Office at Hilton London Kensington, responded to this review

Dear Nikkita H, Thank you for taking the time to share your invaluable feedback with us. I was disappointed to learn that not all aspects of your stay were satisfactory, but am grateful that you reached out to the team during your stay. There are a number of options available to our guests with regards to internet access. We have...

Penzance, United Kingdom
Reviewed 4 days ago NEW

Easy to get to from Shepherds Bush station, we flew into Gatwick and it took up 45 mins to get to the hotel, this is a good base to explore London from. The rooms are ok, nice and clean, tea and coffee making facilities, an ok number of sockets, but limited lighting around the mirror. The breakfast was excellent, very...

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Thank Gymmonster
Hilton_Kensington, Executive Office at Hilton London Kensington, responded to this review

Dear Gymmonster, Thank you for sharing your kind feedback with us via TripAdvisor. The team and I were delighted to learn that you loved your stay with us! It is so rewarding for the team to be reminded of the positive impact their wonderful service has on our guests experience at the hotel as they always endeavour to make it...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Avenue Bar & Lounge
Avenue Bar & Lounge
Cuisines: American
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hilton London Kensington is located close to a lot of London event venues and some great shopping too. Only about a 7-minute walk from Holland Park underground station and one of the main central tube lines, Hilton London Kensington is surrounded by places to eat, drink, shop, and watch bands. There is always comedy or music at the Hammersmith Apollo - a simple walk away, or sporting events at Wembley stadium - a short train ride away. And with the modern, well-stocked Westfield shopping center located just across the road, when you stay at Hilton London Kensington you can shop all day. Whatever you chose to do in your spare time, the hotel itself is bright and airy. All the rooms have an LCD flat screen TV and a mini bar. If you don’t want a night in, relaxing in your comfortable room and don’t want to venture too far either; choose to dine in the romantic West Eleven restaurant after making the most of the 24-hour gym and the relaxing sauna and steam room. Staying at the Hilton London Kensington is about making the most out of your time in London. ... more   less 

Additional Information about Hilton London Kensington

Address: 179-199 Holland Park Avenue, London W11 4UL, England
Region: United Kingdom > England > London
Price Range: £97 - £232 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Kensington 4*
Number of rooms: 601
Reservation Options:
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Also Known As:
Hilton London Kensington Hotel London
London Hilton
Hilton Kensington
Hotel Style:
#310 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Hilton London Kensington staff and other travellers.
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Questions? Get answers from Hilton London Kensington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a newer premium room if you can get it.”
 of 5 bubbles 100nightsayear_sea, 7 Dec 2016 | Read review
“Higher floors were much quieter.”
 of 5 bubbles 335traceyj, 4 Dec 2016 | Read review
“The corridors are long 3057 was nearer the lift area and appeared bigger than the rooms at the farther end??”
 of 5 bubbles 283pamt, 27 Nov 2016 | Read review
“Four lifts/elevators in lobby.”
 of 5 bubbles 738gordonb, 26 Nov 2016 | Read review
“inside facing rooms are quieter”
 of 5 bubbles A7982QYjohnk, 24 Nov 2016 | Read review
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