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Crowne Plaza London Kensington

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Traveller (798)
Room & Suite (463)
Dining (57)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Crowne Plaza London Kensington is a contemporary designed boutique hotel just a stone's throw away from Gloucester Road tube station with direct connectivity from Heathrow Airport (via the Piccadilly line) and from Victoria train station (via the District or Circle line). Harrods, Hyde Park, Natural History Museum, Royal Albert Hall and Science Museum, Earls Court and Olympia Exhibition Centres are few of London's top tourist attractions that are in close proximity to the hotel. Crowne Plaza London Kensington is a perfect hub for shopaholics as Knightsbridge, Sloane Square and the West End are all easily accessible. Retreat and recharge in one of the 162 spacious bedrooms featuring new beds, linen and other facilities such as highspeed broadband internet access and 32 inch flat screen televisions to meet the requirements of a savvy traveller. Of all of Kensington's bars, The Bar seems to be a favourite hang out for locals that end up dining at the Umami restaurant. Crowne Plaza London Kensington boasts over 250 square metres of event spaces that all have natural daylight. The boardroom and garden room overlook the hotels private landscaped garden; a rare sight in a central London hotel. The hotel also has a state of the art fitness suite with the most up to date training equipment.
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Property amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Public Wifi
Sauna
Wheelchair access
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Room features
Accessible rooms
Family Rooms
Minibar
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Family
Safe
HOTEL CLASS
Hotel links
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Location

Full view
100Great for walkers
Grade: 100 out of 100
104Restaurantswithin 0.3 miles
8Attractionswithin 0.3 miles
Neighbourhood
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
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3,022Reviews
1,088Photos
86Q+A
100Room tips
Traveller rating
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What we liked: 1. Staff were friend, efficient, customer focussed; 2. Rooms were very clean; 3. Good location within walking distance of Underground, Museums, and Royal Albert Hall; 4. Standard room is on small side, but has everything you need including good desk to work at
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This is our second time staying here. The staff are all very friendly and pleasant, especially the staff at the breakfast area. The room is nice and very clean. I left tips every day but they never took it. They have a great breakfast spread. We stay for a week, but since the
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Stayed here for one night only before flying home and were very disappointed in the accommodation. We were given a tiny room with a very small bed purporting to be double but actually looked like a large single! We think the bed was changed as there were at least 6-8 inches free
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Response from I-Martin_100, Front Office Manager at Crowne Plaza London Kensington
Responded yesterday
Dear ynoAustralia, Thank you very much for taking the time to share your thoughts on our hotel. We really value feedback from repeat customers such as yourself and I appreciate your taking the time to do so. I'm sorry we didn't meet our own high standards during this visit. I can assure you that we have no single beds in the hotel - the minimum is a UK double which is 120cm wide. On your next visit you may like to consider booking a King Executive room. These are available for a small supplement and include a bed which is 200cm wide. I'm pleased you had a positive experience with our Breakfast and Concierge teams and I do hope we have the chance to welcome you back in the future. Please do drop me a line prior to your next visit and I will be happy to assist in any way I can. Kind regards, Simon Wood Front Office Manager
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I will start with the very best of this hotel best: the staff! They are so unbelievably polite, caring, charming and go far beyond their duty to make you feel comfortable and welcome. H huge prise to Will, the Brazilian front desk manager, who is warm, kind, fund and interested.
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Response from I-Martin_100, Front Office Manager at Crowne Plaza London Kensington
Responded today
Dear he333, Thanks very much for taking the time to share your thoughts with us regarding your recent stay. I'm delighted to read that our staff looked after the birthday boy so well and that you found our location so convenient. I'm sorry that you didn't find the beds very comfortable. We're conscious that each guest has personal preferences with regards to the firmness of the mattress so these are all average firmness. For the benefit of other guests, please do let us know if you find these uncomfortable as we may be able to find a suitable alternative for you. I hope we can welcome welcome you back in the future for another stay. Kind regards, Simon Wood Front Office Manager
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+17
Had a king size bed club room overlooking the garden. Was very quiet With a pleasant view. Had bottled water, an Aero, newspaper and biscuits each day left in room. Club lounge cosy with a good choice of spirits, red and white wine, soft drinks etc. Staff very friendly and
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Go out the front door, hang a left. Eat elsewhere. Ask the concierge for recommendations or read mine for that area.
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I know they open at 6 for breakfast. Very nice for us early risers.
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We were there in January and the room was so cosy that we didn't even turn the heaters on! Yes they are there but the hotel is warm anyway.
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12345618
"Any rooms seem good at this hotel. But you can request a room facing a courtyard for more quiet night."
"Ask for a room a the Quiet Zone"
"Garden view room away from lift if you are a light sleeper. I had 410 and was very good."
"Update roll out couch mattress, make sure all sink drains work well, update furniture style in some areas."
"My room was superb"
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12345620
PRICE RANGE
US$168 - US$354 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza kensington hotel london
LOCATION
United KingdomEnglandLondonSouth Kensington
NUMBER OF ROOMS
162
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