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Crowne Plaza London Kensington

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Traveller (658)
Room & Suite (622)
Dining (68)
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Overview
  • Excellent54%
  • Very good36%
  • Average8%
  • Poor1%
  • Terrible1%
Travellers talk about
“the club lounge”(149 reviews)
“tube station”(260 reviews)
“umami restaurant”(30 reviews)
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4 Star Hotel
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Rooms
29 Apr30 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,687)
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Traveller rating
1,177
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All reviewsthe club loungetube stationumami restauranttwo double bedsduplex suitethe natural history museumcromwell roadunagiwaitrose supermarketoverlooking the gardenthe royal albert hallpiccadilly lineholiday innheathrow airportconcierge staffhyde parkexcellent location
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11 - 15 of 2,199 reviews
Reviewed 1 week ago

This is a well-located modern hotel with good meeting facilities. The full breakfast buffet is excellent but not spectacular. The wifi is free and works well and the flat-panel TVs have a full complement of entertainment. The desk is fine for laptop work and there...More

1  Thank RAWBaltimore_MD
Response from Gianluca B, Guest Relations Manager at Crowne Plaza London KensingtonResponded 4 days ago

Dear RAWBaltimore_MD, I am very pleased to hear that you had a great stay overall and that you enjoyed the Crowne Plaza London Kensington. Your feedback is of great importance to us, I have well noted your remarks on the shower in the room and...More

Reviewed 1 week ago

overall it was fine, but I was disappointed to find out that if you don't hang a sign on your door to clean the room it may be quite late before it gets done. We got back at 4 and it still hadn't been done.More

Review collected in partnership with this hotel
Thank William P
Response from Gianluca B, Director of Sales at Crowne Plaza London KensingtonResponded 1 week ago

Dear William P, I am very pleased to hear that you had a great stay overall and that you enjoyed the Crowne Plaza London Kensington. Your feedback is of great importance to us, I have well noted your remarks on the cleaning service for your...More

Reviewed 1 week ago

This hotel was in the perfect location in which to commute around London. If you like to sightsee on foot then this is the hotel to choose. The accommodation was good, clean and modern. Very comfortable beds. Only complaint was about ventilation in the bathroom;...More

Review collected in partnership with this hotel
Thank lynn04milton
Response from Gianlu0901, Guest Relations Manager at Crowne Plaza London KensingtonResponded 1 week ago

Dear lynn04milton, Thank you for taking the time to review your visit at the Crowne Plaza London Kensington. I am truly sorry to read that your experience did not fully match your expectations because the ventilation in the bathroom. I have well noted your comments...More

Reviewed 1 week ago

We thoroughly enjoyed our stay here! Great location, great food for breakfast, very polite and resourceful staff, super clean, great value for a suite! Loved it! I wish we could check in earlier than 3 pm.More

Review collected in partnership with this hotel
Thank ssabharwal2018
Response from Gianlu0901, Guest Relations Manager at Crowne Plaza London KensingtonResponded 1 week ago

Dear ssabharwal2018, Thank you very much for taking the time to share your experience on TripAdvisor, it is delightful to see your enthusiasm about different aspects of the hotel and how you have enjoyed your stay with us. I am excited to mention your glowing...More

Reviewed 1 week ago via mobile

The hotel is located opposite to Gloucester Road underground station, which is extremely convenient. My room has two double beds and it is nice size comparing to many rooms in France. The room was clean and supplies were well stocked everyday (except one day out...More

Thank MNBear3388
Response from Gianlu0901, Guest Relations Manager at Crowne Plaza London KensingtonResponded 1 week ago

Dear MNBear3388, I was thrilled to read your review of your recent stay with us and I am always pleased to hear such positive feedback on not only the hotel but also about the team who made your time with us so special. Our aim,...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Room Service
Conference Facilities
Room amenities
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$193 - US$402 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#91 Family Hotel in London
#114 Luxury Hotel in London
#122 Business Hotel in London
#166 Romantic Hotel in London
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$193 - US$402 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#91 Family Hotel in London
#114 Luxury Hotel in London
#122 Business Hotel in London
#166 Romantic Hotel in London
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
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Traveller (658)
Room & Suite (622)
Dining (68)
Pool & Beach (1)
Amenities (78)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Nearby
South Kensington
With its ivied mews, row upon row of Poppins-esque
white washed mansions, and placid garden squares, it's
easy to see the charms of South Kensington. And with
superb access to Hyde Park, Holland Park and
Kensington Gardens, as well as the largely
child-friendly and mostly free Museum Quarter (not to
mention more major attractions like Royal Albert Hall)
such charms are easy to make the most of. As welcoming
...More
Questions & Answers
Ask a question
Lucy L
9 April 2018|
AnswerShow all 7 answers
Response from Gianlu0901 | Property representative |
Dear Lucy, Thanks for your enquiry. I'm glad to inform you that we have some rooms with two queen size beds. If you wish to know if there are available during your stay in London please feel free to contact our Reservation... More
0
Votes
BCTravelAgent
13 March 2018|
AnswerShow all 4 answers
Response from Gianlu0901 | Property representative |
Dear Sandy, I would like to inform you that in most of the Superior Suites with sofa-beds the bathroom is on the upper floor, while in some of them there is a bathroom is each floor. If you have any preferences about it... More
0
Votes
Alyanna C
21 February 2018|
AnswerShow all 2 answers
Response from Gianlu0901 | Property representative |
Dear Alyanna C, I would like to inform you that as hotel policy we are just allowed to store luggage for the check-in day or check-out day, we cannot keep them overnight, but our Concierge Team can support you indicating... More
0
Votes
Room Tips
"Order the Neopolitan pizza from service!"
Read review
"We always prefer the club rooms. Fourth floor king club rooms are very comfortable."
Read review
"Ventilation in the bathroom"
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"Nice and cozy."
Read review
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