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Lancaster Gate Hotel

2,249 reviews
#444 of 1,081 Hotels in London
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Traveller (522)
Room & Suite (351)
Dining (58)
Overview
  • Excellent17%
  • Very good52%
  • Average23%
  • Poor6%
  • Terrible2%
Travellers talk about
“tube stations”(101 reviews)
“bayswater road”(38 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
3.0 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,249)Write a Review
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Show reviews that mention
All reviewsclose to hyde parktube stationsbayswater roadkensington gardenscentral linequiet streettrouser pressminute walkper dayheathrow expressmarble archtwin roombreakfast was includedclean hotelyour luggagerooms are smallbus stop
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1 - 5 of 1,554 reviews
Reviewed 1 week ago

we stayed in the hotel on the 6th Feb. I booked the room on Trivago and was pleased that I got a good price. On Tripadvisor the hotel had good reviews. On Trivago the description was good and the photos were excellent. I can say...More

Thank DPR1958
Response from Linda M, Guest Relations Manager at Lancaster Gate HotelResponded 1 week ago

Thank you for taking the time to review the Lancaster Gate Hotel after your recent stay with us. We appreciate all guest feedback whether good or bad. Customer satisfaction is tantamount to our success and we have contacted you directly with more information. Once again...More

Reviewed 2 weeks ago via mobile

Was a comfortable room to stay in and the staff were very helpful and friendly. The shower was a bit temperamental, had to constantly adjust the temperature as it swung rapidly between boiling and freezing.More

Thank Nicci S
Response from Linda M, Guest Relations Manager at Lancaster Gate HotelResponded 6 days ago

Thank you for taking the time to review the Lancaster Gate Hotel. We were pleased to hear your comment about our staff, and that you found them friendly and helpful. We were disappointed to hear your complaints about the water temperature of the shower. Any...More

Reviewed 2 weeks ago

Stayed here for 2 night for while in London for work. The room was a good size for central London and the price was very reasonable.The hotel is in a residential area so quiet but no nearby restaraunts or shops. Very close to Hyde park...More

Thank Cathcart_48
Response from Linda M, Guest Relations Manager at Lancaster Gate HotelResponded 6 days ago

Thank you for taking the time to review the Lancaster Gate Hotel after your recent stay with us. We were delighted to hear that you took full advantage of our enviable location. Many have commented that our area is perfect for travelling around London. We...More

Reviewed 3 weeks ago via mobile

Arriving to The Lancaster Gate Hotel www were welcomed with a smile and a hello we were allowed yo check it and hour early as the room was ready. Stayed on floor 5 room 508. If you happen to stay in this room just be...More

Thank Ryan C
Response from Linda M, Guest Relations Manager at Lancaster Gate HotelResponded 1 week ago

Ryan C thank you for reviewing the Lancaster Gate Hotel after stay with us in January. Customer care is an area we are constantly striving to improve and we rely on guest feedback in order to highlight areas that we need to focus on. Whilst...More

Reviewed 3 weeks ago

The location was great, on the Central Line with easy access to everywhere. The rooms were clean and the staff went out f their way to be friendly. Breakfasts were fine. Just don't try ordering eggs, they never came! I would stay there againMore

Thank JonathanB
Response from Linda M, Guest Relations Manager at Lancaster Gate HotelResponded 1 week ago

JonathanB thank you for your review of the Lancaster Gate Hotel after your stay in January. We were delighted to read your positive comments and that over all you had an enjoyable stay with us. We were disappointed to read that your order of eggs...More

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About
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$103 - US$225 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$103 - US$225 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (522)
Room & Suite (351)
Dining (58)
Pool & Beach (2)
Amenities (16)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Anna G
4 December 2017|
AnswerShow all 6 answers
Response from Scs0216 | Reviewed this property |
Late, but they are very accommodating with their ice! As funny as that sounds, it's hard to get a cold drink in London.
0
Votes
Kadisha
11 October 2017|
AnswerShow all 11 answers
Response from Kim R | Reviewed this property |
Not sure about the AC I was there when it was cool out. No mini bar or refrigerator but there is a hair dryer.
0
Votes
Joan W
28 June 2017|
AnswerShow all 3 answers
Response from Linda M | Property representative |
Hi Joan, breakfast is served 06:30 - 10:00 mid week, 07:00 - 10:30 on weekends
2
Votes
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12345622
Room Tips
"Avoid the basement rooms at all costs."
Read review
"Bed Bugs and Dirt versus good foods and a nice appearance"
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"Rooms away from Lancaster Gate/Bayswater are quiet."
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"Street view is much better"
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