Mercure London Paddington Hotel
2,093 reviews
#513 of 1,157 Hotels in London
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144 Praed Street Paddington, London W2 1HU England
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
US$184
US$203
US$174
Free cancellation until 15/07/21
HurbUS$178
Expedia.comUS$174
Agoda.comUS$204
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Full view
View all photos (556)556
360
Panoramas (6) Room & Suite (259)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
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Updated 11/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Mercure London Paddington Hotel
Updated 11/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#513 of 1,157 hotels in London
Location
Cleanliness
Service
Value
The Mercure Hotel Paddington is perfectly situated for anyone visiting London for business or pleasure. Only being a few strides from the Heathrow Express at Paddington Station and 3 London Underground lines.
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Full view
Property amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Highchairs available
Taxi service
Conference facilities
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Special diet menus
Walking tours
Meeting rooms
Photo copier / fax In business centre
24-hour security
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
Shops
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Dining area
Housekeeping
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, French, Russian, Spanish and 11 more
Location
Full view
100Great for walkers
Grade: 100 out of 100
155Restaurantswithin 0.3 miles
34Attractionswithin 0.3 miles
Contact
144 Praed Street Paddington, London W2 1HU England
Getting there
PaddingtonUnderground2 min
Lancaster GateUnderground6 min
Car HireSee car hire from US$13/day
2,093Reviews19Q+A100Room tips
Reviews
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Popular mentions
I have booked this hotel twice in the last month. On both occasions I was informed just 48 hours before arrival that the hotel was closed for essential maintenance and moved me to another hotel. Seems odd that the essential works have taken over one month. Why take the reservation in the first place? If you book there don't expect to stay there
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Date of stay: November 2020Trip type: Travelled solo
Helpful
We booked this hotel based on the photos and proximity to Paddington for a one night stay in London . We checked in with our daughter in the morning but could not see our room as it was too early , not a problem .....until we got there at 9.30pm ! Some very clever photography had made a shoebox ( family room , don`t make me laugh ) that overlooked a brick wall at the back of the hotel look like a suite ! Not only that but the room stank of silicon , the result of recent building works . The manager at the reception accepted that he knew previously about the problem but also said that no other rooms were available .... he did remember after 10 mins that they had a sister hotel next door and showed me to an unexciting room there . Needs must , we said yes . At that point , we discover that the receptionist had just let the room to someone else , brilliant ! Ultimately we paid £20 taxi fare to go to the lovely Exhibitionist hotel in South Ken , should have gone there in the first place !! It has taken six weeks to get a refund through Booking.com , and numerous phone calls and emails . It is only thanks to Lourdes at the hotel that this happened, whilst the hotel were originally at fault , Booking .com have been shocking. Impossible to get through to anyone and have a rational conversation . At some point, hotels have to take sensible photos of what they are offering , and not offer the Hanging Gardens of Babylon when they are offering a flower pot !…
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Date of stay: February 2020
1 Helpful vote
Helpful
Very good service. Clean, good breakfast. Situated in center of London, very close to Paddington rail station and subway. You can get whatever you want very easy. Nice surroundings. Compliments to Bogdan from reception.
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Date of stay: February 2020Trip type: Travelled on business
Value
Service
Sleep Quality
2 Helpful votes
Helpful
I stayed for one night after arriving into Paddington, and picked this place due to a convenient train-station location. Not too bad, but blink and you'd miss it (I almost walked into the McDonalds next door!). Staff were friendly and accommodating, letting me check in early, which was nice. The room was tiny, as to be expected, but at least the shower was a decent size. Rooms were comfortable, and amenities as expected for a Mercure. There's a restaurant downstairs, which serves okay fare, and has a good breakfast too. There's plenty of other options around too if you wish. For convenience to the station, you can't beat it. Clean, comfortable, yet small... it serves its purpose.
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Date of stay: March 2020Trip type: Travelled on business
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Response from GuestRelations L, General Manager at Mercure London Paddington Hotel
Responded 23 Mar 2020
Dear Dr_Engineer_Adelaide, Many thanks indeed for your very kind comments about your recent stay at Mercure London Paddington. I am delighted to hear that you enjoyed your experience overall and hotel lived up your expectations. We look forward to welcoming you back to the hotel in the near future. Best Regards, Usman Ali | General Manager Mercure London Paddington
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The hotel itself was a bit old. We stayed in a twin room on the first day and the room was found a bit tiny and old. It was on the 1/F which was quite noisy near the road and my daughter found pretty unsecured to stay. However, staff Bogdan was kind enough to change us to a higher floor. The second day we booked an executive room which was up to my expectation. Yet, its perfect location (just right next to Paddington station) and the helpful staff DO compensate everything. Bogdan and his colleagues were all welcoming, polite and helpful. Thanks to them my daughter and I had a wonderful stay in London!
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Date of stay: March 2020Trip type: Travelled with family
1 Helpful vote
Helpful
Response from GuestRelations L, General Manager at Mercure London Paddington Hotel
Responded 18 Mar 2020
Dear Qn-Wong, For us at the Mercure London Paddington, it is very important to meet and exceed guest expectations and by reading your feedback we are happy to see that we have succeeded in doing so. Your kind words about the welcoming & polite service by Bogdan is valuable for us to know and I shall make sure to thank him for the excellent service and pass on your feedback. Thank you for sharing your valuable feedback and we look forward to welcoming you again for another memorable stay. Best Regards, Usman Ali | General Manager Mercure London Paddington
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PRICE RANGE
US$99 - US$248 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quality inn london, quality crown hotel paddington, quality crown london
LOCATION
United KingdomEnglandLondonPaddington / Maida Vale
NUMBER OF ROOMS
86
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Claim Your Listing Frequently Asked Questions about Mercure London Paddington Hotel
Which popular attractions are close to Mercure London Paddington Hotel?
Nearby attractions include Paddington Station (0.05 miles), Diana Princess of Wales Memorial Fountain (0.3 miles), and Serpentine Boating Lake (0.3 miles).
What are some of the property amenities at Mercure London Paddington Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Mercure London Paddington Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Mercure London Paddington Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Mercure London Paddington Hotel?
Conveniently located restaurants include London Shell Co. Aboard The Prince Regent, The Victoria, Paddington, and Nipa Thai Restaurant.
Are there opportunities to exercise at Mercure London Paddington Hotel?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Mercure London Paddington Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Mercure London Paddington Hotel offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Mercure London Paddington Hotel?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Portuguese.
Are there any historical sites close to Mercure London Paddington Hotel?
Many travellers enjoy visiting Churchill War Rooms (2.2 miles), Tower of London (4.3 miles), and Houses of Parliament (2.4 miles).
Does Mercure London Paddington Hotel have any great views?
Yes, guests often enjoy the city view available here.