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Holiday Inn London - Kensington High Street

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Wrights Lane Kensington, London W8 5SP England
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 15/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn London - Kensington High Street
Updated 15/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#408 of 1,157 hotels in London
Location
Cleanliness
Service
Value
Holiday Inn London - Kensington High Street is a beautiful 4-star hotel centrally located near Kensington High Street tube station and a short walk from Kensington Palace & Gardens, Royal Albert Hall, Earls Court and the West End. The Hotel has 706 well-equipped non-smoking bedrooms including Executive bedrooms and Suites. Enjoy fresh seasonal dishes in the brasserie or a drink in the sunny private garden. Business traveller's appreciate free WiFi service, wide ranging room service menu and an executive lounge for VIPs too. State of the art meeting facilities for up to 250 delegates are ideal for meetings, dinners and weddings. Shopping at Westfield and Oxford Street is a short distance away. Imagine Health Club and Spa includes a fantastic new gym and an 18 metre swimming pool with sauna, steam rooms and jacuzzi. The Spa offers an enticing selection of massage, facial and beauty treatments with our expert therapists.
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Full view
Property amenities
Electric vehicle charging station
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Highchairs available
Taxi service
Business Centre with Internet Access
Paid public parking on-site
Secured parking
Wifi
Paid internet
Hot bath
Indoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Happy hour
Kid-friendly buffet
Kids' meals
Snack bar
Special diet menus
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Foot massage
Full body massage
Head massage
Massage
Neck massage
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Outdoor furniture
ATM on site
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Safe
Flatscreen TV
Complimentary toiletries
Hair dryer
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Languages Spoken
English, Russian, Spanish, Arabic and 8 more
1,909Reviews39Q+A100Room tips
Traveller rating
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Popular mentions
King0954 wrote a review 15 Jan
New York4 contributions1 helpful vote
Well once again , When you have a problem at this hotel, you call down to front desk and are told they will fix it , then wait for around an hour this time, to find they haven’t fixed the problem usually the internet, or tv and no one picks up the phone... I tried calling back several times no one ... overall I like this hotel, I stay here for business but the no one picking up after a problem occurs all the time.
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Date of stay: January 2021
Value
Location
Service
Trip type: Travelled on business
Room Tip: The rooms are small
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Response from Guest Services, Owner at Holiday Inn London - Kensington High Street
Responded 2 days ago
Dear King0954 Thank you for choosing to stay with us and for posting a candid review. I was very concerned to read your comments about your experience with your room. I understand your dismay and I am sorry. This is not the joy of travel that we wanted for all our guests and I will make sure to share your comments with our team for necessary improvements needed on our end. I am very happy you like the location of our hotel . We would very much appreciate if you would give us the opportunity to welcome you back in the future for a better experience . Best regards , AJ Al Shalabi Duty Manager
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Nicholas wrote a review 9 Jan
1 contribution
This is a great hotel with very friendly staff in a nice location walking distance from anything you need. Ana and Richard were extremely helpful at the front desk. Very satisfied with my stay and will return again
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Date of stay: January 2021Trip type: Travelled on business
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Response from Guest Services, Właściciel at Holiday Inn London - Kensington High Street
Responded 1 week ago
Hello Nuknuk72, What a pleasure to see that you had an amazing stay with us. We are looking forward to welcome you back. Best regards, Duty Manager
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Anne D wrote a review 9 Jan
6 contributions1 helpful vote
Wonderful Hotel! Clean rooms and friendly staff. Ana Richerol, the front desk receptionist, was extremely helpful and professional. One block off Kensington High Street. Walking distance to the underground as well as Kensington Palace. Several restaurants to choose from
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Date of stay: January 2021Trip type: Travelled on business
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Response from Guest Services, Właściciel at Holiday Inn London - Kensington High Street
Responded 1 week ago
Hello C8712KFanned, What a pleasure to see that you had an amazing stay with us. We are looking forward to welcome you back. Best regards, Duty Manager
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Lynn W wrote a review 4 Jan
2 contributions
Over a tough period last year during lockdown, the charming staff at the reception couldn't be more helpful. A big thankyou to Anna and Fredrika, and we look forward to seeing you more in the new year.
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Date of stay: December 2020
Location
Cleanliness
Service
Trip type: Travelled on business
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Response from Guest Services, Owner at Holiday Inn London - Kensington High Street
Responded 1 week ago
Hello lynnwZ476OF, What a pleasure to see that you had an amazing stay with us. We are looking forward to welcome you back. Best regards, Ana Duty Manager
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Cindy H wrote a review 4 Jan
1 contribution
I arrived last week for an overnight stay. I along with some coworkers had some challenges navigating through the current lockdown situation. I would like to thank Ana for going above and beyond helping to make our stay absolutely perfect. She took the time to answer our questions and ensure we had exactly what we needed to make our stay safe and comfortable. Ana truly cares about each guests and goes out of her way to help in any way possible.
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Date of stay: January 2021
Rooms
Location
Service
Trip type: Travelled on business
Helpful
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Response from Guest Services, Owner at Holiday Inn London - Kensington High Street
Responded 1 week ago
Hello CindyH1574, What a pleasure to see that you had an amazing stay with us. We are looking forward to welcome you back. Best regards, Any Duty Manager
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Previous
PRICE RANGE
US$109 - US$256 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
kensington close london, hotel kensington close, kensington close hotel london
FORMERLY KNOWN AS
Kensington Close Hotel
LOCATION
United KingdomEnglandLondonEarls Court / South Kensington
NUMBER OF ROOMS
706
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Frequently Asked Questions about Holiday Inn London - Kensington High Street
Which popular attractions are close to Holiday Inn London - Kensington High Street?
Nearby attractions include 18 Stafford Terrace - The Sambourne Family Home (0.3 miles), Kensington High Street (0.2 miles), and Waterstones Bookshop (0.2 miles).
What are some of the property amenities at Holiday Inn London - Kensington High Street?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
What food & drink options are available at Holiday Inn London - Kensington High Street?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn London - Kensington High Street?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Holiday Inn London - Kensington High Street?
Conveniently located restaurants include Grato, Launceston Place, and Dishoom Kensington.
Are there opportunities to exercise at Holiday Inn London - Kensington High Street?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Holiday Inn London - Kensington High Street?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn London - Kensington High Street offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn London - Kensington High Street?
The staff speaks multiple languages, including English, Spanish, Italian, Russian, Polish, Arabic, and Czech.
Are there any historical sites close to Holiday Inn London - Kensington High Street?
Many travellers enjoy visiting Churchill War Rooms (2.7 miles), Houses of Parliament (2.9 miles), and Westminster Abbey (2.8 miles).
Is Holiday Inn London - Kensington High Street accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.