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    Holiday Inn London - Kensington High Street

    Wrights Lane | Kensington, London W8 5SP, England
    011 44 871 423 4917
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    24/12/2017 25/12/2017
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    US$144
    US$144
    US$144
    Traveller (929)
    Room & Suite (427)
    Dining (76)
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    Overview
    • Excellent16%
    • Very good38%
    • Average25%
    • Poor13%
    • Terrible8%
    Travellers talk about
    “muffin man” (37 reviews)
    “tube station” (237 reviews)
    “large hotel” (36 reviews)
    Free Internet
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair access
    Business Centre
    Dry Cleaning
    Housekeeping
    4.0 Star Hotel
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (4,329)
    There are newer reviews for Holiday Inn London - Kensington High Street
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    301 - 305 of 3,395 reviews

    Reviewed 26 April 2017

    The room was very small. The door to the bathroom was so heavy, it hurt to open it, giving us repetitive strain injury after just one night. The shower screen was so leaky that the floor was like a skating rink and very dangerous. We...More

    1  Thank Pennyanne2012
    Response from Stefano B, Front Office Manager at Holiday Inn London - Kensington High StreetResponded 2 May 2017

    Dear Pennyanne2012, Thank you for your review and we are truly sorry for the inconvenience that we may have caused to you. Although we never want to learn that guest has a unpleasant experience while staying with us, comments such as yours allow us to...More

    Reviewed 26 April 2017

    I've primarily chosen this hotel because of price and the proximity to the tube station (high street kensington). Based on convenience, I'd rank this place high. Tube station is just a few minutes away, there is a decent size super market and organic food store...More

    1  Thank muse m
    Response from Stefano B, Front Office Manager at Holiday Inn London - Kensington High StreetResponded 2 May 2017

    Dear muse m, Thank you for your review following your recent stay with us. I am delighted that overall you had a good experience however I am very sorry to hear that you had a few issues. I hope they were resolved to your satisfaction....More

    Reviewed 24 April 2017

    Good things first: The place has been partially refurbished lately and is really nice and clean. The (standard) rooms are small but ok for central London. Clean and modern bathrooms, impeccable housekeeping. The bar offers quite a good range of drinks and the servers were...More

    3  Thank Chefarzt
    Response from Stefano B, Front Office Manager at Holiday Inn London - Kensington High StreetResponded 2 May 2017

    Dear Chefarzt, Thank you for choosing the Holiday Inn London Kensington High Street. I was sorry to see by the scores we achieved and from your comments that on this occasion we did not reach expectations. Please accept my sincere apologies. I would just like...More

    Reviewed 24 April 2017

    Sometimes one find everything to be good about a hotel like Great location, friendly staff, nice lobby; still your overall experience is extremely bad. That is exactly the case here. Rooms are tiny, poor layout, not enough place to keep your belonging and end up...More

    4  Thank NeerajG100
    Response from Stefano B, Front Office Manager at Holiday Inn London - Kensington High StreetResponded 2 May 2017

    Dear NeerajG100, I would like to thank you for taking time to leave feedback on your stay at our hotel. We always aim to improve future guest stays. I am sorry to learn that you found our breakfast expensive and would like to assure you...More

    Reviewed 22 April 2017 via mobile

    Greeted by a very pleasant Doorman who took our case to reception where a very polite professional team member checked us in. Our room was large and comfortable, the well equipped accessible bathroom/wet room was an added bonus. (Unfortunately it got rather too wet as...More

    1  Thank happyholidaymaker55
    Response from Stefano B, Front Office Manager at Holiday Inn London - Kensington High StreetResponded 24 April 2017

    Dear happyholidaymaker55, Thank you for choosing the Holiday Inn London Kensington. I was delighted to read that you had a good experience and that you enjoyed your stay with us. Thank you for your kind comments and high scores. I am very pleased to read...More

    Park Grand London Kensington
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    1,634 reviews
    #261 of 1,078 hotels in London
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Internet
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Dry Cleaning
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$131 - US$281 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #75 Spa Hotel in London
    • #351 Luxury Hotel in London
    • Room types
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 708
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Hotels.com, IHG, Travelocity, Priceline, Hotwire, Agoda, TripOnline SA, Cancelon and Evoline ltd so you can book your Holiday Inn London - Kensington High Street reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • London >
    • South Kensington
    • Also Known As
    • Kensington Close London ,
    • Hotel Kensington Close ,
    • Kensington Close Hotel London
    Add Photo Photos
    Traveller (929)
    Room & Suite (427)
    Dining (76)
    Pool & Beach (24)
    Hotel & Grounds (598)
    Bathroom (99)
    Business Centre & Event Rooms (3)
    Nearby
    South Kensington
    With its ivied mews, row upon row of Poppins-esque
    white washed mansions, and placid garden squares, it's
    easy to see the charms of South Kensington. And with
    superb access to Hyde Park, Holland Park and
    Kensington Gardens, as well as the largely
    child-friendly and mostly free Museum Quarter (not to
    mention more major attractions like Royal Albert Hall)
    such charms are easy to make the most of. As welcoming
    ...More
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    rileylilly
    19 September 2017|
    AnswerShow all 4 answers
    Response from rich1010710 | Reviewed this property |
    its a good choice for a hotel...rooms are kind of small...but its a very good hotel...excellent location,,,tube station right next door and lots of shopping and dinning on Kensington street..
    1
    Vote
    rileylilly
    19 September 2017|
    AnswerShow all 5 answers
    Response from Colin M | Reviewed this property |
    The hotel bedrooms are much better than before Holiday Inn took it over. Yes they're smallish but it's London. For a romantic evening find the rooftop garden nearby in Babylon Restaurant. It's on the 7th floor of 99... More
    2
    Votes
    Cassey90210
    14 September 2017|
    AnswerShow all 3 answers
    Response from Julieta E | Reviewed this property |
    yes, but you have to keep your finger on the button to keep it running. It's not a quality piece of equipment.
    1
    Vote
    Room Tips
    "Allways ask about room size"
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    "The Higher the floor, the better the view!"
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    "Stay somewhere else"
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    "Don’t stay here"
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