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Holiday Inn London - Kensington High Street

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Traveller (986)
Room & Suite (544)
Dining (79)
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Overview
  • Excellent17%
  • Very good38%
  • Average25%
  • Poor12%
  • Terrible8%
Travellers talk about
“muffin man”(40 reviews)
“tube station”(240 reviews)
“rooms are small”(78 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn London - Kensington High Street
Special Offer: Book Direct and Save
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Offers from Holiday Inn London - Kensington High Street
Special Offer: Book Direct and Save
Hotel deals
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Reviews (4,547)
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611
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912
496
358
Show reviews that mention
All reviewsmuffin mantube stationrooms are smallhotel is in a great locationhyde parkfew minutes walkafternoon teakensingtondoorman
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741 - 745 of 3,582 reviews
Reviewed 3 December 2016

I spent 2 days, a gift to my fiancee, we loved it. I didn't see it coming the way it is now, as it started with a never ending queue to check in. I was about to lose my patience when a guy kindly approached...More

Thank J_LovingEarth
Response from Sergio_Bassi, Reception Manager at Holiday Inn London - Kensington High StreetResponded 11 December 2016

Dear Sir, It was a pleasure indeed to read your review. I am happy that both ayou and your partner had an ufrogettable experience at Holiday Inn London - Kensington. But this, please allow me to precise, it was not only my merit but the...More

Reviewed 3 December 2016

This is an average hotel. It tries to be a classier hotel but fails. The single room I had was small (has to be expected though in London) but I have had better rooms for the price. The food was average, sometimes dried out at...More

1  Thank David F
Reviewed 3 December 2016 via mobile

This is now a holiday Inn. I booked it under the old brand. As we arrived on changeover day nothing was working yet there was no offer of compensation to apologise for this, a free drink or pool use would have rectified the issue. Huge...More

3  Thank Rebecca B
Reviewed 3 December 2016 via mobile

After staying at the Kensington Close for many years we were amazed to find that the hotell has become a Holiday Inn instead, 1 December. I hope that Holiday Inn can keep the same level of service that Kensington Close had..

1  Thank Phillip W
Reviewed 2 December 2016

The hotel is less than 5 mins Walk from Kensington High Street tube but there was no noise. Room is small but recently refurbished. Mains sockets with USB each side of the bed. Full bath. All nice and clean. Breakfast buffet was £12 if pre-booked...More

Thank cj20002015
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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free Internet
Spa
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Room Service
Dry Cleaning
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Spa
Pool
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$147 - US$288 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#76 Spa Hotel in London
#375 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$147 - US$288 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#76 Spa Hotel in London
#375 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms
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Traveller (986)
Room & Suite (544)
Dining (79)
Pool & Beach (26)
Amenities (36)
Business Centre & Event Rooms (3)
Nearby
South Kensington
With its ivied mews, row upon row of Poppins-esque
white washed mansions, and placid garden squares, it's
easy to see the charms of South Kensington. And with
superb access to Hyde Park, Holland Park and
Kensington Gardens, as well as the largely
child-friendly and mostly free Museum Quarter (not to
mention more major attractions like Royal Albert Hall)
such charms are easy to make the most of. As welcoming
...More
Questions & Answers
Ask a question
Louisa E
14 May 2018|
AnswerShow all 10 answers
Response from BillNorthumberland | Reviewed this property |
To access the lift only one person needs to use their key card, therefore anyone can enter the lift without a card as long as they follow someone in. We have stayed in a number of hotels when you can enter the lift without... More
1
Vote
T9167FGemmar
17 February 2018|
AnswerShow all 3 answers
Response from Clifford M | Reviewed this property |
When we stayed in January there was no charge for using the spa but we didn't book direct with the hotel so you may have got a better room deal that excludes the spa.
1
Vote
rileylilly
19 September 2017|
AnswerShow all 4 answers
Response from Buffs1974 | Reviewed this property |
The location of this hotel is excellent. The tube station is a two minute walk away and there are plenty of bars and restaurants nearby. The Ivy Brasserie looks amazing and we wished we had booked a table. The hotel itself... More
0
Votes
Room Tips
"Rooms on the side corridors are larger. Prebuy your breakfast coupons to save money."
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"if you want to look at bedroom windows a have them look at you try 4th floor"
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"It's a big hotel with long corridors - ask for a quiet end of corridor room if you want most chance of..."
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"ask for a bath"
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