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Royal Lancaster London

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Traveller (1441)
Room & Suite (502)
Videos (2)
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About

#3 of 1,130 hotels in London
Location
Cleanliness
Service
Value
2023 Travellers' Choice Best of the Best
As one of the few remaining independently owned hotels in the capital, Royal Lancaster London stands proudly on the border of Hyde Park, offering breathtaking views of the famous London skyline. All 411 beautiful guestrooms have been impeccably designed to combine timeless style, sumptuous comfort and incredible city views, ensuring every stay in London is truly unforgettable. The collection of spacious and elegant suites include the signature Royal and Lancaster Suites on the 18th floor – the pinnacle of luxury with unparalleled views of Hyde Park and the Italian Gardens. Guests can enjoy a selection of restaurants and bars onsite including the award-winning Nipa Thai, serving the most authentic Thai food outside of Bangkok, Hyde Café for artisan coffee and delicious pastries and Park Lounge Bar, offering a carefully-crafted cocktail menu and relaxed dining. The beautiful Park Restaurant, with stunning floor to ceiling views of Hyde Park, serves a delicious breakfast every morning. Superbly located in the heart of London, the hotel is adjacent to Lancaster Gate Underground Station and a 5 minute walk away from Paddington Station, offering easy access to Heathrow Airport in just 15 minutes. For those who love to shop, Marble Arch, Oxford Street and Knightsbridge can all be reached within 30 minutes by foot. For business travellers; London’s financial district is just a 20 minute tube ride from Lancaster Gate Station.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Bowling offsite
Children's television networks
Highchairs available
Valet parking
Paid private parking on-site
Wifi
Yoga classes
Fitness / spa changing rooms
Personal trainer
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Canoeing offsite
Tennis court offsite
Strollers
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Light therapy
Makeup services
Manicure
Massage
Neck massage
Pedicure
Waxing services
24-hour security
Baggage storage
Concierge
Newspaper
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bidet
Soundproof rooms
Air purifier
Bathrobes
Dining area
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
On-demand films
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Park View
Great View
Languages Spoken
English, French, Russian, Spanish and 31 more
Hotel links
Special Rate:EXCLUSIVE DEAL Only When BOOKING DIRECT on Royal Lancaster London
1,982Review8Q+A100Room tips

Reviews
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Demelza Fry wrote a review Yesterday
Brighton and Hove, United Kingdom18 contributions1 helpful vote
Yesterday I had the absolute pleasure of going to Royal Lancaster for Afternoon Tea. Me and my mum's best friend went to celebrate my mother who has recently passed away. I am so glad I chose to celebrate mum here. The food was amazing but I have got to say the service from Aziza was out of this world. She truly made the experience for me and made the occasion so magical. Amazing customer service. I barely ever write reviews but I got back late tonight from London and am staying up to write this review. I have never thought of staying at this hotel before, but after todays experience of afternoon tea I would absolutely stay here in the future. I really want to let the managers know how amazing Aziza is at her job. She truly made me and my mums best friend so welcome. It's a really difficult time for us right now and Aziza was like an angel. She is a keeper that's for sure. Will be back again. Thank you soooo much.
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Date of stay: April 2024
Value
Location
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Service
Trip type: Travelled with friends
Room Tip: If your looking for an afternoon tea with fabulous service - I highly recommend
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Shawn I wrote a review Jun 2023
2 contributions3 helpful votes
Hotel's Favourite
Excellent hotel with exceptionally high service. We had adjoining rooms for our family of six, and had a wonderful stay next to Hyde park in London. Room service for the kids was a fun experience (pizza, fish goujons, spaghetti bolognese, chicken nuggets), and the adults enjoyed dinner and drinks in the hotel restaurant. Morning breakfast was great. A superior English breakfast buffet, with fresh hot toast, local preserves, and hot coffee delivered table side. Serving staff was very accommodating and helpful with my 1 and 3 year olds. Thank you to the entire hotel staff and management! Especially Alex, Candy, the entire Park Restaurant morning staff, and the hardworking engineers and housekeeping staff who keep this place clean, and running in tip top shape. Well done.
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Date of stay: June 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Alex Henskens, Other at Royal Lancaster London
Responded 25 Jun 2023
Dear Shawn, On behalf of the entire team here at Royal Lancaster London, thank you ever so much for having taken the time to share this wonderful review following your recent stay with us. Indeed it was lovely having the opportunity to meet you in person, and I am delighted to see that you had such a fabulous experience; I hope to have the pleasure of welcoming you back in the not too distant future, and should you ever require any assistance at all with the making of future reservations, I remain entirely at your disposal. Kind Regards, Alexander Henskens Hotel Manager Ahenskens@royallancaster.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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holly m wrote a review 16 Apr
3 contributions
My family and I stayed 4 nights at the Royal Lancaster hotel in London. We had a very warm welcome from the friendly staff and enjoyed a sweet treat and bottle of wine in the room. They accommodated our 3 teenagers in one room by setting another twin bed in a roomy corner room. The breakfast was amazing and lots of options for all. I love the location across from Hyde park for waking or just getting into the green spaces. Would def return.
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Review collected in partnership with this hotel
Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alex Henskens, Other at Royal Lancaster London
Responded yesterday
Dear Holly, Thank you ever so much for having taken the time to share this wonderful review following your recent stay with us. I am delighted to see that you had such a fabulous experience and hope to have the pleasure of welcoming you back in the not too distant future. Should you ever require any assistance at all with the making of future reservations, I remain entirely at your disposal. Kind Regards, Alexander Henskens Hotel Manager Ahenskens@royallancaster.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Chiara C wrote a review 16 Apr
1 contribution
+1
Me and my family had a lovely time in Hyde Cafe where they serve afternoon tea! Sandwiches, scones and the sweet were delicious. Arish and Aziza took care of us, explained how the afternoon tea work. It was a magical experience. The food was spectacular as the choice of different teas. The service was amazing. Thank you Arish, Aziza and Ting to made us leave in a dream an afternoon. I recommend 100%
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip: Go with empty stomach!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alex Henskens, Other at Royal Lancaster London
Responded yesterday
Dear Chiara, On behalf of Arish, Aziza, Ting, and of course the rest of the team here at the Royal Lancaster London, thank you ever so much for having taken the time to share this wonderful review following your recent Afternoon Tea with us. I am delighted to see that you had such a fabulous experience and hope to have the pleasure of welcoming you back in the not too distant future. Should you ever require any assistance at all with the making of future reservations, I remain entirely at your disposal. Kind Regards, Alexander Henskens Hotel Manager Ahenskens@royallancaster.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Shannon B wrote a review 16 Apr
1 contribution
We held an event here and the space, the team, the AV company 4Walls were all absolutely outstanding. Special shoutout to Muskaan, Selam, Niamh, Dave and Muj for all their help assisting us! Everything was perfect and I'd recommend everyone to stay here!
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Date of stay: April 2024
Value
Rooms
Location
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Service
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alex Henskens, Other at Royal Lancaster London
Responded yesterday
Dear Shannon, Thank you very much for having taken the time to share this lovely review on Tripadvisor following your recent Event with us. I am delighted to see that the service provided by the team contributed to a successful event, and hope to have the pleasure of welcoming you back again for many more years to come. Rest assured your kind words will be shared and celebrated! Kind Regards, Alexander Henskens Hotel Manager Ahenskens@royallancaster.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tessa B wrote a review 16 Apr
United Kingdom2 contributions
This was our 5th stay at this hotel, we absolutely love everything about it! The service is impeccable, the rooms are incredibly comfortable and we have always been made to feel so special. We travel with our daughter and either have tow adjoining rooms or a suite with an extra bed, and so have plenty of space for all of us. The breakfast is fresh and plentiful, with so much to choose from, including options for gluten free/ vegan, and healthier choices as well as spoiling treats like pancakes for our daughter. they even have their own bees, so you can sample their honeycomb! We have also eaten at Nipa Thai at New Years, which was incredible, and we usually have room service which arrives in timely fashion and is delicious. The hotel is well located for sightseeing, shopping or a walk in the park, and theres parking available although the area is free over the weekend. We enjoy the warm welcome when we return and its like a home from home - nothing is too much trouble and we cant wait to go back.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alex Henskens, Other at Royal Lancaster London
Responded yesterday
Dear Tessa, Thank you very much for having taken the time to share this lovely review on Tripadvisor following your most recent stay with us. I am delighted to see that the service provided by the team contributed to another enjoyable experience, and hope to have the pleasure of welcoming you back again for many more years to come. Should you ever require any assistance at all with the making of future reservations, I remain entirely at your disposal. Kind Regards, Alexander Henskens Hotel Manager Ahenskens@royallancaster.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Andreas S wrote a review 15 Apr
Canterbury, United Kingdom1 contribution
Everything from check-in to check-out went smoothly! I really appreciate the hospitality, the desserts were delicious! The hotel is just across Hyde Park from the tube central, but the station was closed at the weekend. However, we just rented a lime bike and rode it around the area. I loved the view of the hydepark from my room!
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Review collected in partnership with this hotel
Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alex Henskens, Other at Royal Lancaster London
Responded yesterday
Dear Andreas, Thank you ever so much for having taken the time to share this wonderful review following your recent stay with us. I am delighted to see that you had such a fabulous experience and hope to have the pleasure of welcoming you back in the not too distant future. Should you ever require any assistance at all with the making of future reservations, I remain entirely at your disposal. Kind Regards, Alexander Henskens Hotel Manager Ahenskens@royallancaster.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Steven B wrote a review 15 Apr
1 contribution
This hotel is without doubt one of the best in London, location ideally positioned to easily get around London, tube station 2 mins away, The hotel staff could not be more helpful, very friendly and attentive, rooms are extremely comfortable, great views over Hyde park, breakfast was superb, Would highly recommend
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip: Book parking in advance
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alex Henskens, Other at Royal Lancaster London
Responded yesterday
Dear Steven, Thank you for having taken some of your precious time to share this fabulous review. I am thrilled to see that you had such a great experience, and hope to welcome you back again soon. Should you ever require any assistance at all with the making of future reservations, do not hesitate to contact me directly. Kind Regards, Alexander Henskens Hotel Manager Ahenskens@royallancaster.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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David L wrote a review 14 Apr
Hong Kong, China2 contributions3 helpful votes
+1
I would like to take this opportunity and platform to say thank you to the sincere support and service from Royal Lancaster London in my recent stay. I stayed there for 6 nights after my engagement trip in Iceland, all the staff are super helpful and always greeted with smile. In specific, Front Office - Maggie had provided outstanding service that made our trip in London much easier and comfortable. From Transport questions to Arrival experience (like strike concerns, airport connections etc) , Maggie has helped us all the way, went above and beyond. As it is our engagement trip, she also made a surprise decoration inside the room upon our arrival, with a very warm hand-written card, which made my partner cried on spot. Additionally, she has also shared some great tourist spots and restaurants to us, as well as some good-to-have Apps like “citymapper” which makes our london travel much easier. Also as both of us were booker lovers, she had made a very good recommendation on some bookstores, whatever it is unique and highly recommended. Also, during the turn down service, the Housekeeping team had left one hotel branded bookmark, which is a very impressive turndown gift with so much personal touch in a view of book lovers. So much appreciated for the experience we received from Maggie and The Team, I used to be a fans of Ritz Carlton and Mandarin Oriental, but I would recommend Royal Lancaster London to all my friends and colleagues who would like to visit London in future.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Alex Henskens, Other at Royal Lancaster London
Responded 4 days ago
Dear David, Thank you ever so much for having taken the time to share this wonderful review following your recent stay with us. I am delighted to see that your expectations were exceeded on all fronts on this special occasion, and rest assured your kind comments have been shared and celebrated with Maggie. I hope to have the pleasure of welcoming you back again soon and should you ever require any assistance at all with the making of future reservations, I remain entirely at your disposal. Kind Regards, Alexander Henskens Hotel Manager Ahenskens@royallancaster.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ilias wrote a review 13 Apr
Athens, Greece2 contributions2 helpful votes
Great stay, as always. Location, breakfast, simple elegance. I really enjoy the location next to Hyde Park. Breakfast is also a big plus. The dinner at Nipa Thai was an additional fantastic experience!!!
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Review collected in partnership with this hotel
Date of stay: April 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Alex Henskens, Other at Royal Lancaster London
Responded 4 days ago
Dear Ilias, Thank you ever so much for having taken the time to share this wonderful review following your recent stay with us. I am delighted to see that you had such a fabulous experience and hope to have the pleasure of welcoming you back in the not too distant future. Should you ever require any assistance at all with the making of future reservations, I remain entirely at your disposal. Kind Regards, Alexander Henskens Hotel Manager Ahenskens@royallancaster.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£275 - £432 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
lancaster london hotel london, royal lancaster london
LOCATION
United KingdomEnglandLondon
NUMBER OF ROOMS
411
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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ROYAL LANCASTER LONDON - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about Royal Lancaster London
Which popular attractions are close to Royal Lancaster London?
Nearby attractions include Italian Gardens (0.1 miles), Paddington Station (0.3 miles), and Peter Pan Statue (0.3 miles).
What are some of the property amenities at Royal Lancaster London?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Royal Lancaster London?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Royal Lancaster London?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Royal Lancaster London?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Royal Lancaster London?
Conveniently located restaurants include Altonapoli Italian Restaurant Paddington, The Bear Pub Paddington, and Nipa Thai Restaurant.
Are there opportunities to exercise at Royal Lancaster London?
Yes, guests have access to a fitness centre, locker rooms available in the fitness centre, and yoga classes during their stay.
Does Royal Lancaster London have airport transportation?
Yes, Royal Lancaster London offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Royal Lancaster London?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Royal Lancaster London?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Royal Lancaster London offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.