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Kensington Gardens Hotel

9 Kensington Gardens Square, London W2 4BH England
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Traveller (109)
360
Panoramas (4)
Room & Suite (143)

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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.

About

#532 of 1,170 hotels in London
Location
Cleanliness
Service
Value
Kensington Gardens Hotel is a 17 bedroom 2 star central London hotel, located 5 minutes walk from Hyde Park. Bayswater and Queensway underground stations are both within a few minutes walking distance. The hotel is centrally situated for both the business executive and the holiday-maker, with the West End and its shops and theatres within easy reach. Free Wi-Fi is always included when making a reservation with Kensington Gardens Hotel. Check-in time is from 1 pm onward. There is a complimentary luggage storage facility at the hotel. Reception is manned from 8 am to 5 pm. The reception at Phoenix hotel, next door at 1-8 Kensington Gardens Square, will assist during other hours.
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Property amenities
Free High Speed Internet (WiFi)
Wifi
Baggage storage
Non-smoking hotel
Room features
Housekeeping
Clothes rack
Wake-up service / alarm clock
Coffee / tea maker
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Residential Neighbourhood
Languages Spoken
English
393Reviews22Q+A75Room tips

Reviews
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Ecomask wrote a review Oct 2021
Manchester, United Kingdom3 contributions1 helpful vote
I just wanted to come on here to write a review to be fair to the hotel. I booked with hotels.com and they asked about my check in and the room, so I said the room was very very small, which it is, but I didn’t have the opportunity to say anything else. Well although the room is very small it is also very clean and well designed, there is everything you need and the build(if that’s the right word) has been done to a very high standard. Also hotels.com sent my comment to the hotel whilst I was still here and although they couldn’t offer me a different room because the hotel was very busy they did offer me a free breakfast, so all in all I would definitely recommend the hotel and I would stay again.
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Date of stay: October 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Guest Relations Hotel, General Manager at Kensington Gardens Hotel
Responded 6 Oct 2021
Good morning, Many thanks for your review of the Kensington Gardens Hotel. Your feedback is much appreciated. We are so glad that you enjoyed your stay with us and we look forward to welcoming you back in the near future! Kind regards, Kensington Gardens Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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May Edwards wrote a review Aug 2021
Swansea, United Kingdom1 contribution1 helpful vote
Just started a three night stay at the Kensington Gardens Hotel and all I can say is magical. Every member of staff has been charming, friendly snd helpful. The rooms are beautiful and the food is delicious. Can’t recommend the hotel highly enough
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Date of stay: April 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Guest Relations Hotel, General Manager at Kensington Gardens Hotel
Responded 23 Aug 2021
Good morning, Many thanks for your excellent review of the Kensington Gardens Hotel. Your feedback is much appreciated. We are delighted that you enjoyed your stay with us and we look forward to welcoming you back in the near future! Kind regards, Kensington Gardens Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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gerryrick wrote a review Nov 2020
Amsterdam, The Netherlands5 contributions
I had booked a weekend stay in this hotel for my in-laws who were due to travel for a London trip from The Netherlands. The booking was made through Booking.com The room was booked long before covid but now, with covid regulations, it would have meant a compulsory 14 day quarantine on arrival to the UK. This wasn't possible or practical. I had many discussions about cancelling this reservation with Booking.com and had the impression from their website that any cancellations due to such covid regulations would be automatic and we would get a refund. Alas, because this was a "Basic" booking, this was not possible. I contacted the reservations office in the hotel and received fantastic support and help from Mary Donelan there who got in contact with both Booking.com and a third
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Date of stay: October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Hotel, General Manager at Kensington Gardens Hotel
Responded 23 Aug 2021
Good morning, Many thanks for your excellent review of the Kensington Gardens Hotel. Your feedback is much appreciated. We are delighted that you enjoyed your stay with us and we look forward to welcoming you back in the near future! Kind regards, Kensington Gardens Hotel
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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S.D. wrote a review Mar 2020
3 contributions13 helpful votes
Hotel is located in a really good spot as it is close to both Bayswater and Queensway stations. Also close to Kensington Garden, which is lovely. There are a few supermarkets and restaurants around. Rooms are small but clean. My one issue was they put me on the last floor and there are no elevators. I was traveling with heavy luggage and a bad back so that was difficult.
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations H, Guest Relations Manager at Kensington Gardens Hotel
Responded 9 Mar 2020
Good morning, Many thanks for your review of the Kensington Gardens Hotel. Your feedback is much appreciated. Please do speak to our reception if you require assistance with your luggage as we would be more than happy to help you. We are so glad that overall you enjoyed your stay with us and we look forward to welcoming you back in the near future! Kind regards, Kensington Gardens Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Raibeart O wrote a review Mar 2020
London, United Kingdom1 contribution2 helpful votes
Spent 1 night and was very impressed. Modern style furnishings in a vibrant part of town. Single room was suffice for my stay; had Room 15 on it's own landing. Clean and functional. Was 5 minutes walk away from underground, restaurants and bars. Would certainly recommend to friends and family. Thank you!
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Date of stay: March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations H, Guest Relations Manager at Kensington Gardens Hotel
Responded 1 Mar 2020
Good morning, Many thanks for your excellent review of the Kensington Gardens Hotel. Your feedback is much appreciated. We are delighted that you enjoyed your stay with us and we look forward to welcoming you back in the near future! Kind regards, Kensington Gardens Hotel
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mariana Petit de Meurville wrote a review Jan 2020
Olivos, Argentina3 contributions10 helpful votes
It was very nice and everyone there help us, they. all were always ready to give us information about what we needed. It's clean and breakfast is amazing and everyone there help us to understand how the subway works.
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Date of stay: February 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations H, Guest Relations Manager at Kensington Gardens Hotel
Responded 3 Feb 2020
Good morning, Many thanks for your excellent review of the Kensington Gardens Hotel. Your feedback is much appreciated. We are delighted that you enjoyed your stay with us and we look forward to welcoming you back in the near future! Kind regards, Kensington Gardens Hotel
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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O'Neill483 wrote a review Jan 2020
Dublin, Ireland152 contributions20 helpful votes
Compared to a lot of the other hotels in this area and around London of a similar price range, Kensington Gardens has a more upmarket feel. Spotless and well appointed, I very much enjoyed my stay. The location is also fantastic. Hyde Park is within walking distance as is the brilliant Notting Hill area, and Bayswater and Queensway underground are within 10 minutes walking distance. The only small complaint I would have would be the mattress being a bit too firm for my liking. In future visits to London, business or pleasure, I'd happily stay here again. Convenient, clean and lovely surroundings.
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations H, Guest Relations Manager at Kensington Gardens Hotel
Responded 3 Feb 2020
Good morning, Many thanks for your review of the Kensington Gardens Hotel. Your feedback is much appreciated. We are so glad that you enjoyed your stay with us and we look forward to welcoming you back in the near future! Kind regards, Kensington Gardens Hotel
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Alexandra B wrote a review Dec 2019
Auckland, New Zealand3 contributions4 helpful votes
Did a solo trip and loved the hotel. Staff wonderful, breakfast excellent. So close to 2 tube stations, variety of cuisine within 5 minutes walk, parks and shopping. Would certainly stay there again. Short walk to Paddington Station.
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Date of stay: November 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations H, Guest Relations Manager at Kensington Gardens Hotel
Responded 30 Dec 2019
Good morning, Many thanks for your review of the Kensington Gardens Hotel. Your feedback is much appreciated. We are so glad that you enjoyed your stay with us and we look forward to welcoming you back in the near future! Kind regards, Kensington Gardens Hotel
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Isabel wrote a review Dec 2019
1 contribution
Perfect for a work trip. Close to tube. Small but clean room and bathroom. Good restaurants to eat nearby and nice quiet location. very helpful staff, returning my lost property within a few days of me leaving,
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Date of stay: November 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Guest Relations H, Guest Relations Manager at Kensington Gardens Hotel
Responded 17 Dec 2019
Good morning, Many thanks for your review of the Kensington Gardens Hotel. Your feedback is much appreciated. We are so glad that you enjoyed your stay with us and we look forward to welcoming you back in the near future! Kind regards, Kensington Gardens Hotel
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ErikaP wrote a review Dec 2019
291 contributions23 helpful votes
+1
This is a long review, mind you. We choose here becoz of its location - close to Hyde park, Kensington park and Notting Hill. I afraid this is the worst hotel we stayed in this UK trip. We booked two nights online with a rather high price. That’s fine tbh if it’s a satisfied stay, we don’t mind pay bit more. But we’re really disappointed with this hotel. Be aware their entry is easy to miss. We’re glad they gave us room before noon (got a morning flight) but the only room available was on 4th floor. We was told no rooms was available even we checked in later. We got two heavy luggage (almost 20kg per) and have no choice but carry them upstairs. We only saw one staff when we checkin and checkout. Otherwise everything you’ve to ask Phoenix hotel. Breakfast to Phoenix, Help
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Date of stay: November 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations H, Guest Relations Manager at Kensington Gardens Hotel
Responded 8 Dec 2019
Good morning, Many thanks for your review of the Kensington Gardens Hotel. Your feedback is much appreciated. We take reviews of this nature extremely seriously and would like to investigate this further. Please do get in touch with us directly so we can look into which room you were allocated. We endeavour to make all our guests feel as comfortable as possible, so please do speak to our reception if you need assistance with your luggage up the stairs, assistance with opening the windows or even turning the heating on as we would be more than happy to assist. We state on our website that our reception is open from 8am until 5pm daily. If guests require assistance outside these hours, they are able to use the reception at our sister hotel (the Phoenix Hotel London) which is located next door. We are glad that you enjoyed the location of our hotel. Kind regards, Kensington Gardens Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£70 - £128 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
kensington gardens top hotel, top hotel london, london top hotel
FORMERLY KNOWN AS
TOP Hotel Kensington Gardens
LOCATION
United KingdomEnglandLondonNotting Hill
NUMBER OF ROOMS
17
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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KENSINGTON GARDENS HOTEL - Updated 2024 Prices (London)