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Grosvenor House, A JW Marriott Hotel

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#209 of 1,087 Hotels in London
Certificate of Excellence
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Grosvenor House, A JW Marriott Hotel
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2,401 Reviews from our TripAdvisor Community

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Showing 2,230: English reviews
Asbury Park, New Jersey
Reviewed 3 days ago NEW

We had a wonderful experience at The Grosvenor. The staff was very helpful, the rooms were beautiful, quiet, and spacious enough for a regular room. Bathroom was big and beautiful. The executive lounge was fantastic - Breakfast, afternoon tea with scones, happy hour, AND a tasty light dinner every night. I miss the lounge! I will stay here any time...

1Thank Mag1223
Reviewed 3 days ago NEWvia mobile

Hotel was great location is perfect it is in the middle of everything. We had a package that included breakfast and breakfast was whatever you want. The only con: I could think of was you have to pay for wifi in the room and it was 10£ a day if I remember right but free in the lobby so that...

1Thank Anthony G
Newcastle upon Tyne, United Kingdom
Reviewed 5 days ago NEW

Checking in was smooth and efficient and our room on 5th floor was nicely laid out. Only gripe would be that you had to climb into bath to take a shower, which may inhibit less mobile customers. Breakfast in JW Steakhouse was first class with a wide choice of continental buffet and/or full Cooke breakfast. Our waitress , Claudia, provided...

1Thank Alf T
Chichester, United Kingdom
Reviewed 6 days ago NEW

This is a lovely hotel which has been refurbished recently and provides a quality stay. The room was large, clean, with very comfy beds and all amenities, fruit in the room was a great touch. The breakfast is one of the best in London, plenty of choice and many healthy options - bircher muesli, home made granola, etc. The staff...

1Thank heywood08
Bawtry, United Kingdom
Reviewed 1 week ago NEW

The Grosvenor House never fails to make you feel at home and yet in total luxury.. Well located, you can work well from here, shop till you drop and fall into a deep sleep in quiet and comfort.. The only downside is the car noise from racing ferraris in july August which goes on until the early hours, and by...

1Thank SarahEProctor
New Delhi, India
Reviewed 1 week ago NEW

hey all , this was my second trip to london with immediate bookings. i took this hotel as i am a gold elite member with mariott and i always stays with marriott properties. the hotel is at one of the best location with everything very close. the hotel is divided into three buildings .hotel,suites and apartments.. the staff is excellent...

2Thank tusharanand1
Alamo, CA
Reviewed 1 week ago NEW

Granted I am Mariott Gold, but this Marriott hotel has the most charming and accomdating staff of any hotel in which I have stayed. They are attentive and ever present to help. It is an expensive hotel, but you feel it is worth the price when you are there. Rooms are very nice and it is the best Marriott Executive...

1Thank ruthtravels
Valparaiso, Indiana
Reviewed 1 week ago via mobile

This hotel is very historical, and considered high end place to stay. It was a little snooty in my opinion. Lots of affluent people stay here and they get the royal treatment, including women brought in for pay. The bar is very expensive as well. The gym was better than average, but the rooms were old and small. The staff...

Thank J C
Reviewed 1 week ago via mobile

We moved our U.K. Awards ceremony from the Savoy after 6 years to the Grosvenor. A controversial decision internally and the Grosvenor had a lot to live up too. They absolutely stepped up. With the exception of a slow check in, every minute of the day from morning seminars through to champagne lunch & black tie dinner / awards ceremony...

Thank Emma L
Tel Aviv, Israel
Reviewed 1 week ago

I walked into the JW Grosvenor House after having made reservations at the Marriott Grosvenor Square. I didn't realize there were two Marriotts in the same area with such similar names. I didn't want to move so Clare at the Front Desk had taken care of cancelling the booking at the other Marriott and instead I booked that one. In...

1Thank Traveler_Eyal

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Staying in Mayfair

Neighbourhood Profile
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
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  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Grosvenor House, A JW Marriott Hotel is a landmark 5-star hotel on Park Lane, Mayfair offering luxurious guest rooms & suites, high quality dining and 24 hour fitness center. Our hotel's ideal location is just steps from Hyde Park and a short trip from Buckingham Palace or the London Eye. The hotel also boasts elegant and expansive meeting and conference facilities. ... more   less 

Additional Information about Grosvenor House, A JW Marriott Hotel

Address: 86-90 Park Lane, London W1K 7TN, England
Region: United Kingdom > England > London > Mayfair
Price Range: £231 - £525 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grosvenor House, A JW Marriott Hotel 5*
Number of rooms: 496
Reservation Options:
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Also Known As:
Jw Marriott London
Grosvenor Hotel Jw Marriott
Marriott London
London Marriott
Hotel Style:
#128 Romantic Hotel in London
#143 Business Hotel in London
#151 Family Hotel in London
#158 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Grosvenor House, A JW Marriott Hotel staff and other travellers.
41 questions
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Bexleyheath, United Kingdom
drexel hill, pa
over a year ago
San Diego, California
over a year ago

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Questions? Get answers from Grosvenor House, A JW Marriott Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“executive lounge is great if you want to spend a little extra”
 of 5 bubbles Mag1223, 17 Feb 2017 | Read review
“Rooms on the 6th floor are quieter”
 of 5 bubbles heywood08, 14 Feb 2017 | Read review
“take front facing room”
  • its written on fridge if u pick anything it will b charged automatically
 of 5 bubbles tusharanand1, 13 Feb 2017 | Read review
“The rooms facing the side street, are nice and quiet. The lounge is great.”
 of 5 bubbles Traveler_Eyal, 11 Feb 2017 | Read review
“We were on the 7th (our of 8) floor and it was very quiet. We were far from the elevator, which was great.”
  • 7th floor, overlooking Park Lane and Hyde Park.
  • Surprise birthday gift from the hotel staff!
  • Gorgeous and spaceous bathroom!
 of 5 bubbles my3gems, 2 Feb 2017 | Read review
5 of 5