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Novotel London Tower Bridge

Travellers' Choice award winner
#248 of 1,087 Hotels in London
GreenLeadersSilver level
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Novotel London Tower Bridge
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2,634 Reviews from our TripAdvisor Community

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Showing 1,466: English reviews
Geneva, Switzerland
Reviewed yesterday NEW

Hotel was ideally situated for my trip. It was clean, tidy and the team were very and helpful just what expect from a Novotel / Accor residence. The gym was a bit small, however, I got my through my daily session without having to wait for any equipment.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Christen L
Bulkington, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 22 December 2016 via mobile

The hotel is ideally situated near Tower Hill tube station and is a stones throw from the Tower of London. On arrival the staff were helpful and stored our bags, as we were too early for our room. The room was well decorated and large enough for a family of 4 with double and two single pull out beds. Breakfast...

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Helpful?
2Thank nics1975
About Hotel's Favourite Review
VeroDelattre, General Manager at Novotel London Tower Bridge, responded to this review

Dear Guest, Thank you so much for your great review on your stay at Novotel London Tower Bridge. Myself and the team couldn't be happier to know that you and your family had a brilliant time in London. Thank you for the high rating and your recommendation. We are looking forward to welcoming you again in the future. Sincerely, Veronique...

Saxmundham
Reviewed 3 days ago NEWvia mobile

Arrived early for check in, extremely helpfull staff let us leave our luggage whilst we went off sight seeing. Awesome hotel! Lovely clean rooms and a superb breakfast too. Would stay again for sure. Brilliant location, not too noisy considering london is always under construction. The staff go out of their way to help. Thanks for having us!

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Helpful?
Thank Fintahlializa
belfast
Reviewed 5 days ago NEW

We got a great weekend deal and so were somewhat apprehensive as to how the hotel might be. I shouldn't have worried. It was excellent. The location is great, just a few feet from Tower Bridge tube station. The public area is nice. While one might not want to sit in the lobby, the nearby bar is very welcoming and...

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Helpful?
Thank hc1401
Samorin, Slovakia
Reviewed 6 days ago NEW

The hotel is in a great location close to Tower bridge and central London. The staff is nice and helpful. They have a nice breakfast area with great and quality food. My only reason not to give 5 was the condition of my room. Overall it didn't look much nice, was a bit weary what would be fine, just there...

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Helpful?
Thank Karácsony M
VeroDelattre, General Manager at Novotel London Tower Bridge, responded to this review

Dear Mr Karácsony, Thank you very much for taking the time to write about your experience at Novotel London Tower Bridge. I am very pleased to know that you had overall enjoyed your stay with us, the services provided, as well as the hotel's convenient location. I am really sorry you had experienced an unpleasant smell when you entered you...

Tel Aviv District, Israel
Reviewed 1 week ago NEWvia mobile

Stayed at the hotel for 4 days, and it was just great!!! Clean, nice, great breakfast, we have enjoyed ever minute, though we were out most of the time :-) The tube is 2 minutes away, and some attractions are near by

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Helpful?
Thank 9,641,234
VeroDelattre, General Manager at Novotel London Tower Bridge, responded to this review

Dear Guest, Thank you very much for taking the time to share your feedback with us. I am glad to read that you had a great stay with us. It's much appreciated that you shared it with others. I hope we will have another opportunity to welcome you soon again !Thank you! Sincerely, Veronique Delattre General Manager Novotel London Tower...

London, United Kingdom
Reviewed 1 week ago

Regular traveller to London, this hotel is really well located for business in the city's financial district and just 10mins walk from The Gherkin. Ideal for tourists visiting the capital. Tower of London is 5mins walk. Great welcome upon arrival at reception from Yoan and awesome customer services, lovely rooms but can be noisy at weekends especially with taxis and...

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Helpful?
Thank MrG_MsS
VeroDelattre, General Manager at Novotel London Tower Bridge, responded to this review

Dear Guests, It's fantastic to hear you enjoyed your stay with us and our terrific location! We're delighted to hear you liked our comfortable rooms and that Yoan took such great care of you. It's pleasing to know we could accommodate you during your stay and that we left you with a great impression. Thank you for scoring us so...

Oslo
Reviewed 1 week ago via mobile

We enjoyed our stay very much. Very friendly staff, relatively spacious room (at least compare to many other London hotels) and nice interior. The location with Tower hill tube station next by was very convenient. We could definitely come back 😊👍🏻

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Helpful?
Thank Hkland
VeroDelattre, General Manager at Novotel London Tower Bridge, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel London Tower Bridge. It is always a pleasure to receive such a positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Veronique Delattre General Manager Novotel London Tower Bridge

Amsterdam, The Netherlands
Reviewed 1 week ago via mobile

Stayed at this hotel a couple of times for work. Just off the tower bridge stop, easy to get from city airport with the dlr. Hotel has been renovated a while ago, which was a good upgrade. The staff is friendly, rooms are clean and the service is good. Compared to other hotels in London I've stayed, this was one...

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Helpful?
Thank Vincent W
Hove, United Kingdom
Reviewed 1 week ago

I booked a room at this hotel on the basis that I would be able to relax in peace and quiet until the time of checkout (12pm). At no point either before booking, after booking or during check in was I told that this would not be possible owing to building works commencing prior to the time of checkout which...

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Helpful?
1Thank kt1604
VeroDelattre, General Manager at Novotel London Tower Bridge, responded to this review

Dear Ms T. I am very surprised reading yet another comment from you. I had absolutely no issues to have a discussion with you, however there is certain way of talking to people and ways which will not be accepted and tolerated. Being rude with the people working and trying to solve the issue you had reported do not help....

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Staying in City of London

Neighbourhood Profile
City of London
From its ancient past as a Roman trading outpost to its 21st century status as the wealthiest square mile in the world, the financial district known simply as “The City” is one of London's most historic and fascinating neighbourhoods. Here high rise office towers such as Norman Foster’s Gherkin mingle with Roman ruins and architectural marvels from virtually every era in between, including Christopher Wren's glorious St.Paul's Cathedral, and John Soane's dauntingly classicist Bank of England. This neighbourhood is also home to some of the finest restaurants and plushest hotels in Europe, in addition to an assortment of of watering holes, upscale shops, and Tube stations. During the week, the City is abuzz with white collar workers going about their business; the weekend sees this area turn into a quiet haven for sightseers.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Garden Brasserie Restaurant
The Garden Brasserie Restaurant
Cuisines: French, European
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
The Novotel London Tower Bridge is located in the City of London. Offering 6 meeting rooms and WiFi internet access for business travellers, the hotel is also a superb base for those on holiday in London. Situated opposite the Tower of London on the Thames close to Tower Bridge and St Pauls Cathedral. Take a short tube ride to the London Eye, Tate Modern, Millennium Bridge or the West End theatre and shopping areas. The hotel has Keepers Lounge bar and kitchen, gym, sauna and steam room. ... more   less 

Additional Information about Novotel London Tower Bridge

Address: 10 Pepys Street, London EC3N 2NR, England
Region: United Kingdom > England > London > City of London , London Bridge
Price Range: £125 - £268 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel London Tower Bridge 4*
Number of rooms: 203
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Cheap Tickets, ACCOR and Jetsetter so you can book your Novotel London Tower Bridge reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel London Tower Bridge Hotel London
Novotel London Hotel Bridge
London Novotel
Novotel Tower Bridge
Hotel Style:
#26 Green Hotel in London
#155 Family Hotel in London
#186 Luxury Hotel in London
#235 Business Hotel in London
#254 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Novotel London Tower Bridge staff and other travellers.
38 questions
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2 months ago
New Orleans, Louisiana
over a year ago
Leicester, United Kingdom

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Questions? Get answers from Novotel London Tower Bridge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great for Business or Pleasure”
 of 5 bubbles MrG_MsS, 12 Feb 2017 | Read review
“Do not bother staying here”
 of 5 bubbles kt1604, 11 Feb 2017 | Read review
“Superior/Executive rooms nicer”
 of 5 bubbles LondonSydney2020, 11 Feb 2017 | Read review
“Check for rooms facing the tower bridge”
 of 5 bubbles udayk226, 6 Feb 2017 | Read review
“First thing - Be sure you check the heating works.”
 of 5 bubbles TravellingBoa, 3 Feb 2017 | Read review
5 of 5