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Camellia and Joel were great ,amazing service thank you very much .Son the manager was helpful as well.
My friend never had afternoon tea , first experience and they made us feel
Really special !!! Well done and thank you :)
What a lovely warm welcome we had from Christina Grandi. She was so efficient, friendly and what great service. We were given an upgrade where we had a view of the river Thames which was beautiful at night as we dinned in the hotel both...More
Response from Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands RiversideResponded 3 weeks ago
I would like to take this opportunity to thank you for your comments and feedback in regards to your most recent stay. We are delighted that your stay with us was an enjoyable one. As highlighted our team work incredibly hard to ensure...More
Reception staff were friendly and helpful. I asked to change rooms for a better view of the river and it wasn't a problem. Lovely room comfy bed with a fabulous view of the river. Dinner was over priced so eat elsewhere. Breakfast was plentiful, although...More
Check-in took some time, but was very informative.
In terms of getting around, I don’t know why the staff recommends the bus to Canada Water, we found it so much easier to take the ferry over to Canary Wharf. The tube is just a 5-8...More
Response from Aron F, Manager at DoubleTree by Hilton Hotel London - Docklands RiversideResponded 1 week ago
Thanks for your recent stay in our hotel, and for taking the time to provide us with feedback. I am glad to hear that overall you enjoyed your stay, even though the bar experience did not meet your expectations. I have forwarded your...More
Great location for views of canary wharf but with the bebefit of being out of the hustle and bustle.
Ferry worked well and added nicely to the 'adventure' of staying in town. Wait was never more than 15 mins for us. Although we didn't take...More
Response from Maria M, Guest Relations Manager at DoubleTree by Hilton Hotel London - Docklands RiversideResponded 1 week ago
Thank you for choosing to stay at Doubletree by Hilton London Docklands Riverside.
I am delighted to hear you enjoyed your stay with us, in particular the ferry ride, the breakfast and the room features.
I hope to welcome you back in the...More
You can inquire more about the schedule from the front desk. From experience, the ferry does ran about every 10-15 minutes. The ferry does take a break from 8pm-9pm for dinner time for the crew. They do ran pretty late at... More
You can inquire more about the schedule from the front desk. From experience, the ferry does ran about every 10-15 minutes. The ferry does take a break from 8pm-9pm for dinner time for the crew. They do ran pretty late at night however.