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DoubleTree by Hilton Hotel London - Docklands Riverside

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Traveller (1209)
Room & Suite (291)
Dining (76)
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Overview
  • Excellent41%
  • Very good32%
  • Average15%
  • Poor7%
  • Terrible5%
Travellers talk about
“canary wharf”(755 reviews)
“free ferry”(156 reviews)
“canada water”(88 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
4 Star Hotel
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Additional information
Offers from DoubleTree by Hilton Hotel London - Docklands Riverside
Special Offer: Weekend Getaway
Offers from DoubleTree by Hilton Hotel London - Docklands Riverside
Special Offer: Weekend Getaway
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Rooms
11 Jun12 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,191)
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1,951 results
Traveller rating
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LanguageEnglish
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295
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107
Show reviews that mention
All reviewscanary wharffree ferrycanada waterriver viewhotel ferrybottomless proseccodouble treethames clipperwarm cookieson arrivaljubilee linelovely hotelafternoon teathe executive loungeeasy accessbreakfast was excellentan upgrade
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1 - 5 of 1,951 reviews
Reviewed yesterday via mobile

Camellia and Joel were great ,amazing service thank you very much .Son the manager was helpful as well. My friend never had afternoon tea , first experience and they made us feel Really special !!! Well done and thank you :)

Thank Ramona C
Hotel's Favourite
Reviewed 5 weeks ago

What a lovely warm welcome we had from Christina Grandi. She was so efficient, friendly and what great service. We were given an upgrade where we had a view of the river Thames which was beautiful at night as we dinned in the hotel both...More

Thank scottiewanderer
Response from Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands RiversideResponded 3 weeks ago

Dear Scottiewanderer, I would like to take this opportunity to thank you for your comments and feedback in regards to your most recent stay. We are delighted that your stay with us was an enjoyable one. As highlighted our team work incredibly hard to ensure...More

Reviewed 1 week ago via mobile

Reception staff were friendly and helpful. I asked to change rooms for a better view of the river and it wasn't a problem. Lovely room comfy bed with a fabulous view of the river. Dinner was over priced so eat elsewhere. Breakfast was plentiful, although...More

Thank LeeSear
Reviewed 1 week ago via mobile

Check-in took some time, but was very informative. In terms of getting around, I don’t know why the staff recommends the bus to Canada Water, we found it so much easier to take the ferry over to Canary Wharf. The tube is just a 5-8...More

Thank jtbri
Response from Aron F, Manager at DoubleTree by Hilton Hotel London - Docklands RiversideResponded 1 week ago

Hello jtbri, Thanks for your recent stay in our hotel, and for taking the time to provide us with feedback. I am glad to hear that overall you enjoyed your stay, even though the bar experience did not meet your expectations. I have forwarded your...More

Reviewed 1 week ago via mobile

Great location for views of canary wharf but with the bebefit of being out of the hustle and bustle. Ferry worked well and added nicely to the 'adventure' of staying in town. Wait was never more than 15 mins for us. Although we didn't take...More

Thank Bubblebart
Response from Maria M, Guest Relations Manager at DoubleTree by Hilton Hotel London - Docklands RiversideResponded 1 week ago

Dear Guest, Thank you for choosing to stay at Doubletree by Hilton London Docklands Riverside. I am delighted to hear you enjoyed your stay with us, in particular the ferry ride, the breakfast and the room features. I hope to welcome you back in the...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$130 - US$370 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#299 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$130 - US$370 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#299 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (1209)
Room & Suite (291)
Dining (76)
Pool & Beach (6)
Business Centre & Event Rooms (5)
Family and Play Areas (3)
Questions & Answers
Ask a question
Raj P P
23 May 2018|
AnswerShow all 6 answers
Response from Joe M | Reviewed this property |
You can inquire more about the schedule from the front desk. From experience, the ferry does ran about every 10-15 minutes. The ferry does take a break from 8pm-9pm for dinner time for the crew. They do ran pretty late at... More
1
Vote
Laura W
6 May 2018|
AnswerShow all 3 answers
Response from pauletteb70 | Reviewed this property |
I don't know if they run a shuttle as I did not stay, I only went for an event that was held there I only that you can get the C10 bus from outside as mentioned by the other readers.
0
Votes
Gemmapettitt
30 April 2018|
AnswerShow all 2 answers
Response from John S | Reviewed this property |
There are a lot of very nice restaurants in Canary Wharf. Just take the free ferry from the hotel across the river and you will find a lot with great TA reviews.
1
Vote
Room Tips
"ask for a room with a balcony or a river view"
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"Chose a different hotel"
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"River views and ask for a room with a balcony in summer so you can be assured of fresh cool air!"
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"In Warehouse, smaller but lovely feel"
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