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DoubleTree by Hilton Hotel London - Docklands Riverside

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DoubleTree by Hilton Hotel London - Docklands Riverside
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1,412 Reviews from our TripAdvisor Community

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Showing 1,269: English reviews
Reviewed yesterday NEWvia mobile

We stayed here as advertised being close to O2 arena (it is not at all). On arrival we were greeted pleasantly with a cookie. Not offered help with carrying luggage to our room though. Offered room upgrade for £20 for riverside view which we did. Room view was nice but room lacked basic things such as kettle/tea/coffee. Room was absolutely...

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1Thank Sarika K
HOTEL’S FAVOURITE REVIEW
Reviewed 25 August 2016 via mobile

I have stayed in a number of hotels in London both on business and family trips and the ones I stayed in seem pricey but never really great. The doubletree Hilton let's start with reception Got to the hotel, went to the desk greeted by a wonderful young man, who checked us in and gave us some great cookies and...

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1Thank Charlaevans123
About Hotel's Favourite Review
Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Thank you for taking the time to post your wonderful comments about your most recent stay with us. We enjoy nothing more than when then reading such lovely comments. I will of course share with our team as I know they will be delighted. We look forward to welcoming you back in the not too distant future. Kind Regards

Reviewed 2 days ago NEW

I recently visited this great hotel, in a great location. My girlfriend and I was extremely pleased with the high quality service provided by the bar staff 'NEMAT' , who went out of his way to make sure we had an amazing time. I thoroughly recommend this hotel !

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3Thank 629zarah
Cardiff, United Kingdom
Reviewed 3 days ago NEW

Great location especially for visiting the 02. Was greeted by super friendly staff who organised a room upgrade! Room was spacious, modern and clean. Early check in was a bonus and breakfast was lovely! Complimentary ferry was fab would definitely stay again!!

Review collected in partnership with DoubleTree by Hilton
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1Thank Stephanie M
Doncaster, United Kingdom
Reviewed 3 days ago NEWvia mobile

We stayed at this hotel for two nights 12 &13th Feb We arrived early and the room wasn't ready so we were given room keys so we could wait in the executive lounge which was very nice also given warm cookies on arrival When we got to our room it was perfect, a suite over looking the Thames,it was spacious...

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1Thank mcmanor
Edinburgh
Reviewed 3 days ago NEW

Great hotel, loving the tug boat & clipper service into city - staff extremely helpful & friendly - room service meal lovely & breakfast was excellent - we had see-view with balcony so loving the night view of canary wharf especially by night - we will definitely be back soon

Review collected in partnership with DoubleTree by Hilton
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Thank Gemini007Edinburgh
London, United Kingdom
Reviewed 3 days ago NEW

Friendly courteous staff, Beautiful Location with a quick free ferry service to canary Wharf Pier. You will not be disappointed. Huge selection at breakfast. Breathtaking views of the river and Canary Wharf. Very happy with stay. We stay here every year without fail. Nice romantic atmosphere. Rooms are very nice.

Review collected in partnership with DoubleTree by Hilton
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Thank khurrams968
Cardiff, United Kingdom
Reviewed 3 days ago NEWvia mobile

Firstly, we chose this hotel as it was advertised as being very close to the 02 arena where we were due to see someone perform. We arrived at the arena to realise the hotel was a 30 minute drive and and even longer walk. When we eventually arrived at the hotel, I was charged £50 on arrival to cover incidentals,...

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Thank laurenxdonovan
Aberdeen, United Kingdom
Reviewed 3 days ago NEW

Had a lovely 4 night stay here with my family. Liked the fact that we could get a proper bed for our teenage daughter rather than a camp style folding bed. This made for a more comfortable stay for her. Our family room was very comfortable with a lovely view over the Thames. Loved the ferry crossing over to Canary...

Review collected in partnership with DoubleTree by Hilton
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Thank 749mrsp
Reviewed 4 days ago NEW

Brilliant hotel that is ideal for families. The cookies on arrival were very welcome (even if a bit messy!). As a family of 5, we had a family room. It was more like a suite, so my husband and I had our privacy, without having to worry about the children. The choice at breakfast was impressive and the food portions...

Review collected in partnership with DoubleTree by Hilton
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Thank Emma M

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Amenities

Highlights
  • Breakfast included
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Food & drink at the hotel
Columbia
Columbia
Cuisines: International, European
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Your memorable stay begins with a warm, chocolate chip cookie at check-in. DoubleTree by Hilton London - Docklands Riverside, located along the River Thames with stunning views of Canary Wharf - an ideal choice for travellers looking to make the most out of London from a waterside location. This former 17th-century wharf building boasts exposed brickwork and London's last dry dock for shipbuilding. The hotel's very own river ferry provides complimentary river access to the square mile of Canary Wharf as well as connecting you with Thames River Taxi Clippers that offer an unforgettable voyage on the Thames, straight into central London. Only 20 minutes away from London City Airport, the DoubleTree by Hilton London Docklands Riverside is the ideal place to stay when attending events at O2 Arena and the ExCel London conference venue or visiting museums and shopping. If we can't tempt you to take the river taxi, the nearby Underground station or Docklands Light Railway service offer alternative means of getting to the rest of the city. Secure parking for 120 cars is available at the hotel for just £14 per night. ... more   less 

Additional Information about DoubleTree by Hilton Hotel London - Docklands Riverside

Address: 265 Rotherhithe St, London SE16 5HW, England (Formerly Hilton London Docklands)
Region: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Price Range: £104 - £297 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Hotel London - Docklands Riverside 4*
Number of rooms: 209
Reservation Options:
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Also Known As:
Hilton London Docklands Hotel London
London Hilton
Hotel Style:
#277 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel London - Docklands Riverside staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel London - Docklands Riverside staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 343 was very nice”
 of 5 bubbles Sylviepw, 13 Feb 2017 | Read review
“ask for rooms with view to river”
 of 5 bubbles RimantasJ, 12 Feb 2017 | Read review
“If you have to stay, then please do ask for the water facing room”
 of 5 bubbles dashjd, 12 Feb 2017 | Read review
“higher floors, view to riverside”
 of 5 bubbles MoacaZ, 12 Feb 2017 | Read review
“Always look for rooms in High floor and views to the river side if possible.”
 of 5 bubbles R2174NLsergios, 8 Feb 2017 | Read review
5 of 5