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DoubleTree by Hilton Hotel London - Docklands Riverside

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Traveller (1204)
Room & Suite (291)
Dining (76)
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Overview
  • Excellent41%
  • Very good32%
  • Average15%
  • Poor7%
  • Terrible5%
Travellers talk about
“canary wharf”(731 reviews)
“free ferry”(151 reviews)
“canada water”(82 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
4 Star Hotel
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Additional information
Offers from DoubleTree by Hilton Hotel London - Docklands Riverside
Special Offer: Weekend Getaway
Offers from DoubleTree by Hilton Hotel London - Docklands Riverside
Special Offer: Weekend Getaway
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Rooms
4 Jun5 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,190)
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1,950 results
Traveller rating
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610
295
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107
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All reviewscanary wharffree ferrycanada waterriver viewhotel ferrydouble treethames clipperwarm cookieson arrivaljubilee linelovely hotelafternoon teathe executive loungeeasy accessbreakfast was excellentfantastic stayan upgrade
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1 - 5 of 1,950 reviews
Reviewed 5 days ago via mobile

Reception staff were friendly and helpful. I asked to change rooms for a better view of the river and it wasn't a problem. Lovely room comfy bed with a fabulous view of the river. Dinner was over priced so eat elsewhere. Breakfast was plentiful, although...More

Thank LeeSear
Hotel's Favourite
Reviewed 4 weeks ago

What a lovely warm welcome we had from Christina Grandi. She was so efficient, friendly and what great service. We were given an upgrade where we had a view of the river Thames which was beautiful at night as we dinned in the hotel both...More

Thank scottiewanderer
Response from Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands RiversideResponded 3 weeks ago

Dear Scottiewanderer, I would like to take this opportunity to thank you for your comments and feedback in regards to your most recent stay. We are delighted that your stay with us was an enjoyable one. As highlighted our team work incredibly hard to ensure...More

Reviewed 6 days ago via mobile

Check-in took some time, but was very informative. In terms of getting around, I don’t know why the staff recommends the bus to Canada Water, we found it so much easier to take the ferry over to Canary Wharf. The tube is just a 5-8...More

Thank jtbri
Response from Aron F, Manager at DoubleTree by Hilton Hotel London - Docklands RiversideResponded 6 days ago

Hello jtbri, Thanks for your recent stay in our hotel, and for taking the time to provide us with feedback. I am glad to hear that overall you enjoyed your stay, even though the bar experience did not meet your expectations. I have forwarded your...More

Reviewed 6 days ago via mobile

Great location for views of canary wharf but with the bebefit of being out of the hustle and bustle. Ferry worked well and added nicely to the 'adventure' of staying in town. Wait was never more than 15 mins for us. Although we didn't take...More

Thank Bubblebart
Response from Maria M, Guest Relations Manager at DoubleTree by Hilton Hotel London - Docklands RiversideResponded 5 days ago

Dear Guest, Thank you for choosing to stay at Doubletree by Hilton London Docklands Riverside. I am delighted to hear you enjoyed your stay with us, in particular the ferry ride, the breakfast and the room features. I hope to welcome you back in the...More

Reviewed 1 week ago

Good quality hotel on the outskirts of central london 10min cab ride to tower bridge. Has an outside eating area right on the bankside of the river which is used for breakfast and evening dining but also for a drink in the evening. The hotel...More

Thank M9158OOgrahamw
Response from Maria M, Guest Relations Manager at DoubleTree by Hilton Hotel London - Docklands RiversideResponded 1 week ago

Dear guest, Thank you for choosing to stay at Doubletree by Hilton London Docklands Riverside and for taking the time to share your feedback. I am delighted to hear you enjoyed your stay with us. We hope to welcome you back in the nearest future....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$128 - US$369 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#299 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$128 - US$369 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#299 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (1204)
Room & Suite (291)
Dining (76)
Pool & Beach (6)
Business Centre & Event Rooms (5)
Family and Play Areas (3)
Questions & Answers
Ask a question
Raj P P
23 May 2018|
AnswerShow all 4 answers
Response from Tom W | Reviewed this property |
Seemed to be a steady flow but reception gives a timetable with the welcome bag
1
Vote
Laura W
6 May 2018|
AnswerShow all 3 answers
Response from pauletteb70 | Reviewed this property |
I don't know if they run a shuttle as I did not stay, I only went for an event that was held there I only that you can get the C10 bus from outside as mentioned by the other readers.
0
Votes
Gemmapettitt
30 April 2018|
AnswerShow all 2 answers
Response from John S | Reviewed this property |
There are a lot of very nice restaurants in Canary Wharf. Just take the free ferry from the hotel across the river and you will find a lot with great TA reviews.
1
Vote
Room Tips
"ask for a room with a balcony or a river view"
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"Chose a different hotel"
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"River views and ask for a room with a balcony in summer so you can be assured of fresh cool air!"
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"In Warehouse, smaller but lovely feel"
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