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DoubleTree by Hilton Hotel London - Docklands Riverside

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DoubleTree by Hilton Hotel London - Docklands Riverside
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1,241 Reviews from our TripAdvisor Community

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Showing 1,118: English reviews
Reigate, United Kingdom
Reviewed 2 days ago NEW

A pretty standard business hotel, nothing spectacular. Rooms smaller than I have experienced before in similar types of hotel, but comfortable and clean. Breakfast good. WiFi needs improving, kept dropping out. I got a ground floor room with no view, but it was paid for by a company so didn't request a change. If you can get a higher-up room...

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Helpful?
Thank DavidGerrish
Arbroath, United Kingdom
Reviewed 2 days ago NEW

My 12 year old daughter saved and organised her own London trip (With a little help) She chose this Hotel and wasn't disappointed. We had read that the location was a little far out but we found that the clippers are easy and fun to travel by. On arrival the man at the desk spoke with her and inquired as...

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Thank Karen C
Hertfordshire
Reviewed 3 days ago NEW

Good location and overall good stay. Excellent views of docklands and harbour area. Need bigger bathrooms and improvements of wifi as the current ones is very slow. Food at breakfast was good and fresh.

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Thank Tariq R
Chester, United Kingdom
Reviewed 5 days ago NEWvia mobile

Fabulous nights stay here at the doubletree. A perfect location for the Clipper up to the O2 and any events there and easy access to Canary Wharf and the city. Perfect location for family, friends and business. Would absolutely stay again 😊

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Thank Laura O
Reviewed 5 days ago NEWvia mobile

Very convenient location with parking for just £12 overnight. Easy access to Canary Wharf and the underground via a free hotel shuttle ferry right outside the hotel that takes minutes to get across. Very friendly and welcoming staff, with delicious complimentary cookies! Booked at a great price including breakfast. Would recommend.

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Thank Daley347
Reviewed 6 days ago NEWvia mobile

Was told are room was cancelled on arrival. Had no correspondence to notify us of this, despite having received a confirmation email of the booking. The lady who served us at reception couldn't care less. Was made to pay for a more expensive room due to lack of availability. The rooms are run of mill, you're paying for a good...

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Helpful?
Thank Jack S
Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Thank you for your review. We are very sorry to hear that your stay was not an enjoyable one. I would very much like to speak with you regarding your booking. Please do contact me directly at amie.gotts@hilton.com. I look forward to hearing from you. Kind Regards Amie

Reviewed 1 week ago

Good price-quality, nice location. We had forgotten about the different sockets (being from Belgium) but the staff immediately lended us a converter without extra charge.The hotel could be a maze but the staff was ever so friendly to answer all questions. Breakfast was great and the beds amazing. I slept like a baby!

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Thank Stefanie G
London, United Kingdom
Reviewed 1 week ago

Nice atmosphere because of the monumental looks. Nice located along the river Thames. Easy to reach by Jubilee Line and Bus C10 from Canada Waters in about 8 minutes. Big breakfast! And always enough even a lot of people are there.

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Thank sylviav199
Reading, United Kingdom
Reviewed 1 week ago

The hotel is just over Thames from Canary Wharf, ferry is free for the entire stay. Sleep quality, rooms and breakfast are good. The layout of the hotel is a bit weird, you need to know which lift to take and it was 6 of them in a single building. It was fun like in a maze to find my...

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Thank eharchen
Paris, France
Reviewed 1 week ago

I first arrived at the hotel in the morning and was a little surprised by how I was greeted by the person at the front desk. I understand I arrived too early to check-in however she could have been a little more welcoming. Once I got back to the hotel in the evening, the experience was completely different thanks to...

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Thank cool20162016

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Food & drink at the hotel
Columbia
Columbia
Cuisines: European, International
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Your memorable stay begins with a warm, chocolate chip cookie at check-in. DoubleTree by Hilton London - Docklands Riverside, located along the River Thames with stunning views of Canary Wharf - an ideal choice for travellers looking to make the most out of London from a waterside location. This former 17th-century wharf building boasts exposed brickwork and London's last dry dock for shipbuilding. The hotel's very own river ferry provides complimentary river access to the square mile of Canary Wharf as well as connecting you with Thames River Taxi Clippers that offer an unforgettable voyage on the Thames, straight into central London. Only 20 minutes away from London City Airport, the DoubleTree by Hilton London Docklands Riverside is the ideal place to stay when attending events at O2 Arena and the ExCel London conference venue or visiting museums and shopping. If we can't tempt you to take the river taxi, the nearby Underground station or Docklands Light Railway service offer alternative means of getting to the rest of the city. Secure parking for 120 cars is available at the hotel for just £14 per night. ... more   less 

Additional Information about DoubleTree by Hilton Hotel London - Docklands Riverside

Address: 265 Rotherhithe Street, London SE16 5HW, England (Formerly Hilton London Docklands)
Region: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Price Range: £100 - £280 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Hotel London - Docklands Riverside 4*
Number of rooms: 378
Reservation Options:
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Also Known As:
Hilton London Docklands Hotel London
London Hilton
Hotel Style:
#273 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel London - Docklands Riverside staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel London - Docklands Riverside staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a river view if you can”
 of 5 bubbles DavidGerrish, 6 Dec 2016 | Read review
“Balcony view is amazing.”
 of 5 bubbles karencS9944WV, 6 Dec 2016 | Read review
“Don't get room 101 from £160 not worth it.”
 of 5 bubbles elainep31, 28 Nov 2016 | Read review
“if noise bothers you ask if you can check the room first, ours had noise from pipes in the roof.”
 of 5 bubbles 599laras, 28 Nov 2016 | Read review
“High floor corner rooms have the best views (670)”
 of 5 bubbles X364YFbrianj, 24 Nov 2016 | Read review
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