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DoubleTree by Hilton Hotel London - Docklands Riverside

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Traveller (1166)
Room & Suite (276)
Dining (69)
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Overview
  • Excellent41%
  • Very good32%
  • Average15%
  • Poor7%
  • Terrible5%
Travellers talk about
“canary wharf”(731 reviews)
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“canada water”(82 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
4 Star Hotel
All hotel details
Offers from DoubleTree by Hilton Hotel London - Docklands Riverside
Special Offer: Weekend Getaway
Offers from DoubleTree by Hilton Hotel London - Docklands Riverside
Special Offer: Weekend Getaway
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,153)
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1,917 results
Traveller rating
769
601
287
157
103
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LanguageEnglish
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Travelers talk about these amenities: Parking, Restaurant, Bar/Lounge, Room Service, Concierge
769
601
287
157
103
Show reviews that mention
All reviewscanary wharffree ferrycanada waterriver viewhotel ferrydouble treethames clipperwarm cookieson arrivaljubilee linelovely hotelafternoon teathe executive loungeeasy accessbreakfast was excellentfantastic stayan upgrade
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1 - 5 of 1,917 reviews
Reviewed today

We booked an afternoon tea through a third party site and it could not have gone better. The hotel was easy enough to find from Canary Wharf underground station and it was a short wait for the boat across the river. We sat inside because...More

Thank twinotterfan
Hotel's Favourite
Reviewed 5 November 2017

We stayed here for our anniversary and booked a room with a balcony. Staff very helpful, friendly, attentive. Breakfast buffet was quite good, large selection, nice view as you ate. Rooms are good, clean. Property Is in residential neighborhood and 20-25 mins from central London....More

2  Thank kpkphx
Response from Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands RiversideResponded 7 November 2017

I would like to take this opportunity to thank you for your comments and feedback in regards to your most recent stay. We are delighted that your stay with us was an enjoyable one. As highlighted our team work incredibly hard to ensure all guest...More

Reviewed today

I went up to London to go to a gig and I needed somewhere to stay, as the trains would be packed full of people. Double Tree came up and was a 20 minute walk from the Station. The hotel was very clean and the...More

Thank Jade T
Reviewed yesterday

What a lovely warm welcome we had from Christina Grandi. She was so efficient, friendly and what great service. We were given an upgrade where we had a view of the river Thames which was beautiful at night as we dinned in the hotel both...More

Thank scottiewanderer
Reviewed yesterday

Horrible A/C system; hot, humid throughout hotel. Our staff and attendees of 300+ were uncomfortable both days of our event. My hotel room smelled like mildew and bed was not comfortable. Slow, poor service from staff.

Review collected in partnership with DoubleTree by Hilton
Thank victoriabowman
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About
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$137 - US$390 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#291 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$137 - US$390 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#291 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (1166)
Room & Suite (276)
Dining (69)
Pool & Beach (6)
Business Centre & Event Rooms (5)
Family and Play Areas (3)
Questions & Answers
Ask a question
kurtsam
21 March 2018|
AnswerShow all 3 answers
Response from Amie G | Property representative |
Dear kurtsam, We are sorry to hear that you have had trouble commuicating with the hotel team. Please do reach out to me directly at the hotel as I would be delighted to assistance. Kind Regards Amie
0
Votes
Saints27
14 March 2018|
AnswerShow all 2 answers
Response from Carl_Bontoft | Reviewed this property |
You do get complimentary breakfast with an executive room, but it's in the main restaurant. Choice is fantastic.
1
Vote
Minorboy
9 March 2018|
AnswerShow all 5 answers
Response from Jaydle15 | Reviewed this property |
Tube to embankment then across the Rd onto Thames clipper to Canary Wharf very relaxing way to travel
1
Vote
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"334 was good!"
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