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DoubleTree by Hilton Hotel London - Docklands Riverside

PricelineUS$130*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$226*
US$130*
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US$135*
US$135*
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DoubleTree by Hilton Hotel London - Docklands Riverside
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1,629 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel London - Docklands Riverside
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Showing 1,459: English reviews
London, United Kingdom
Reviewed 2 weeks ago

A well located hotel overlooking the Thames with good travel links particuarly the river bus. Welcoming, informative, professional and efficient staff. Good food choice at both dinner and breakfast. I was able to park my car securely.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank G9648DPjanec
Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Thank you for your wonderful review, we like nothing more than when our guests can't wait to come back. I will of course share your wonderful comments with our team as I know they'll be pleased they were able to assist. We truly look forward to welcoming you back. Kind Regards

Sheffield, United Kingdom
Reviewed 2 weeks ago via mobile

I do like this brand, it's always consistent, and rooms are very well equipped and decorated. Service was pretty standard for a double tree, breakfast for me was ok sausages a bit over cooked. All in all a great hotel and good location, if anything just a bit expensive for what you get

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Helpful?
Thank Matt574140
Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Thank you for your wonderful review, we like nothing more than when our guests can't wait to come back. I will of course share your wonderful comments with our team as I know they'll be pleased they were able to assist. We truly look forward to welcoming you back. Kind Regards Amie

Sherborne, United Kingdom
Reviewed 2 weeks ago

Whilst Rotherhithe can seem like a world away from Canary Wharf i loved the location of this hotel on the river. The entrance makes it seem more like you are turning up to a holiday rather than a business trip. The room was a great size and the bed really comfy (and huge). I was only there for one night...

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Helpful?
1Thank Claire G
Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Thank you for your review, we are delighted to hear that your stay with us was an enjoyable one. We are pleased that you enjoyed the use of our hotel ferry, as I must agree it is a lovely way to travel while staying with us. I will of course share your comments with the team regarding the issue you...

Slough, United Kingdom
Reviewed 2 weeks ago

The hotel is a bit tricky to get to if you don't know the area. They provide a free shuttle across the water to Tower Hill. We did not stay overnight at the hotel. This was a visit to their terrace bar by The River. Lovely location when sunny even though it got a bit windy. Great drinks,food and staff...

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Helpful?
Thank Ray M
Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Thank you for taking the time to visit our hotel, we are pleased to hear that you enjoyed your time spent in our Columbia Restaurant. I do hope we have the pleasure of welcoming you back. Kind Regards Amie

Maidstone, United Kingdom
Reviewed 2 weeks ago

Terrible is an overstatement for how bad our stay was with Double Tree by Hilton Hotel London - Docklands Riverside. We arrived for our stay at around 4pm and were checked in which took around 30-minutes in total. The lady at the check in directed us to the completely WRONG direction to our hotel room, lugging our luggage from one...

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Helpful?
Thank zohillx
Amie G, Pa to General Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

I would like to take this opportunity to thank you for your comments and feedback in regards to your most recent stay. We are most concerned to hear that the lack of service provided at the hotel by our team, and are very disappointed to hear that your stay did not meet your expectations. I will of course address these...

Manchester
Reviewed 2 weeks ago

Weekend stay, in one of the larger rooms with balcony overlooking river. Reception (and staff in general) lovely, greeted with a smile, a warm cookie and a bottle of water! Room was fabulous, super-comfortable bed and amazing views across the river to Canary Wharf. Breakfast is buffet-style but everything really fresh and good quality. - Access to hotel is tricky...

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Helpful?
1Thank chorltonian63
Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Thank you for taking the time to complete your review following your most recent stay with us. Feedback such as yours is always welcome and most helpful. Your feedback has been share with the respective heads of department in order for us to constantly improve our guests overall experience. I do hope we have the pleasure of welcoming you back...

Reviewed 2 weeks ago

I've spent here just 1 night as a birthday treat. The hotel is nicely located along the famous Docklands, and can be easily reached through Canary Wharf pier by a private boat, owned by the hotel. It'a a pity that we had to wait for the boat almost 45 minutes on the pier...I assume usually the service is faster. As...

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Helpful?
Thank Francesco P
Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Thank you for taking the time to complete your review following your most recent stay with us. Feedback such as yours is always welcome and most helpful. Your feedback has been share with the respective heads of department in order for us to constantly improve our guests overall experience. I do hope we have the pleasure of welcoming you back...

Ipswich, United Kingdom
Reviewed 3 weeks ago

We booked to overnight in London whilst seeing Ed Sheehan at the O2. The proximity was the main factor. However we did not know about the super speedy river boat which took us straight to the O2 and back after the concert. This along with the nifty double tree frerry made this a truly lovely experience

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank lemm0ny
Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Thank you for choosing DoubleTree By Hilton London Docklands for you most recent stay in London. We are very pleased to hear that commuting around London was made easy and stress free while staying at our hotel. All with the added bonus of our complimentary ferry service. I do hope we have the pleasure of welcoming you back in the...

eye p
Reviewed 3 weeks ago

Overall good stay, pillows a little uncomfortable - mix up on arrival with booking - would stay again and ferry across Thames was quick, surprised there was not a direct one to the o2 arena, beer a little pricey as you would expect for London!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank tom m
Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Thank you for taking the time to complete your review following your most recent stay with us. Feedback such as yours is always welcome and most helpful. Your feedback has been share with the respective heads of department in order for us to constantly improve our guests overall experience. Kind Regards Amie Gotts

Bucharest, Romania
Reviewed 3 weeks ago

The view from the room was incredible. Breakfast excelent. The design of the hotel is unusual, modern, but in a historyc place as a dock, the contrast being extremely elegant. I felt good to come back "home" at the end of the four day trip that we made, comforting, relaxing, warm and quiet. Could be a little bit far from...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
2Thank cristinadD3027RL
Amie G, Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

I would like to take this opportunity to thank you for your comments and feedback in regards to your most recent stay. We are delighted that your stay with us was an enjoyable one. As highlighted our team work incredibly hard to ensure all guest leave totally satisfied. I will of course share you wonderful feedback with them as I...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Columbia
Columbia
Cuisines: International, European
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast included
Official Description (provided by the hotel)
Your memorable stay begins with a warm, chocolate chip cookie at check-in. DoubleTree by Hilton London - Docklands Riverside, located along the River Thames with stunning views of Canary Wharf - an ideal choice for travellers looking to make the most out of London from a waterside location. This former 17th-century wharf building boasts exposed brickwork and London's last dry dock for shipbuilding. The hotel's very own river ferry provides complimentary river access to the square mile of Canary Wharf as well as connecting you with Thames River Taxi Clippers that offer an unforgettable voyage on the Thames, straight into central London. Only 20 minutes away from London City Airport, the DoubleTree by Hilton London Docklands Riverside is the ideal place to stay when attending events at O2 Arena and the ExCel London conference venue or visiting museums and shopping. If we can't tempt you to take the river taxi, the nearby Underground station or Docklands Light Railway service offer alternative means of getting to the rest of the city. Secure parking for 120 cars is available at the hotel for just £14 per night. ... more   less 

Additional Information about DoubleTree by Hilton Hotel London - Docklands Riverside

Address: 265 Rotherhithe Street, London SE16 5HW, England (Formerly Hilton London Docklands)
Region: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Price Range: £103 - £302 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Hotel London - Docklands Riverside 4*
Number of rooms: 209
Reservation Options:
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Also Known As:
Hilton London Docklands Hotel London
London Hilton
Hotel Style:
#261 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel London - Docklands Riverside staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel London - Docklands Riverside staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't eat.....”
JOEYZAZAZA, 26 May 2017 | Read review
“Most rooms have river view but chose one in the end for amazing views of Canary Wharf”
wae9716, 21 May 2017 | Read review
“Everywhere was super quiet because it is further out of the city.”
i_am_tre, 15 May 2017 | Read review
“Anything with a view of The River Thames”
RayM340, 11 May 2017 | Read review
“Ask for rooms in the original warehouse building which is joined to the modern part of the hotel.”
oliverbE5594BW, 26 Apr 2017 | Read review
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US$130* /night
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Prices are for 1 room, 2 adults
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