We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Cranley Hotel

Is this your business?
Save
Traveller (257)
Room & Suite (298)
Dining (19)
Nearby Hotels
See allSee all
Overview
  • Excellent49%
  • Very good28%
  • Average13%
  • Poor6%
  • Terrible4%
Travellers talk about
“four poster”(38 reviews)
“south kensington”(41 reviews)
AMENITIES
Free Wifi
Non-Smoking Hotel
Room Service
Suites
Bar/Lounge
Concierge
Dry Cleaning
4 Star Hotel
All hotel details
Nearby Hotels
See allSee all
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}}}
Reviews (881)
There are newer reviews for Cranley Hotel
See the most recent reviews
Filter reviews
733 results
Traveller rating
355
199
98
48
33
Traveller type
Time of year
LanguageEnglish
More languages
355
199
98
48
33
Show reviews that mention
All reviewsfour postersouth kensingtonold brompton roadwelcome drinkquiet residential streetcharming hotelcontinental breakfastafternoon tearoom servicesmall hotelfour star hotelthird floorexecutive roomtube stationspent nightsthe royal albert hallbooked this hotel
FilterEnglish
Updating list...
361 - 365 of 733 reviews
Reviewed 15 September 2013

Very happy to recommend this small friendly hotel which I will definately consider on my next visit to London. It is in a great location for Knightsbridge/Kensington shopping and museums and within easy walking distance of the Underground. Friendly reception staff and a comfortable clean...More

Thank yogieandlou
Response from Cranleyhotel, Front Office Manager at Cranley HotelResponded 18 December 2013

Dear Guest, I would like to thank you for taking the time to rate us. We are delighted to hear that you enjoyed your stay at the Cranley Hotel. I would also like to thank you for your feedback regarding the room conditions; for the...More

Reviewed 31 August 2013

The Cranley is a charming hotel, ideally situated for visiting London, within easy walking distance to the London Museums, Royal Albert Hall and the shopping districts of Knightsbridge, Sloane Square and South Kensington. It is a delightful townhouse hotel and not one of your faceless...More

1  Thank caroline186225
Response from Cranleyhotel, Manager at Cranley HotelResponded 19 September 2013

Dear Guest, I would like to thank you for taking the time to post a review on us. We are currently carrying out improvements and refurbishments in the hotel as we discussed when you put forward these issues upon your check out. I am truly...More

Reviewed 19 August 2013

We booked a number of rooms for family and friends attending my sons wedding. From the minute we arrived up to us departing the staff were excellent nothing was too much trouble. The standard of the rooms was excellent. The hotel does not have a...More

Thank Peter T
Response from Cranleyhotel, Manager at Cranley HotelResponded 24 August 2013

Dear Guest, We would like to thank you for your kind words. We were very pleased to have been chosen by yourself for such a special and memorable occasion. We do hope that we will have the chance to welcome you back to the Cranley....More

Reviewed 16 August 2013

We booked this boutique hotel through Mr and Mrs Smith for one night. On arrival we were informed that we had been upgraded to the Penthouse Suite (we booked a superior room). The suite is located on the fourth floor (accessed via a staircase on...More

Thank CitySeekerSunWorship
Response from Cranleyhotel, Manager at Cranley HotelResponded 24 August 2013

Dear Guest, Thank you for taking the time on writing a review. I am very pleased to hear that you enjoyed your stay at the Cranley Hotel. I shall pass on your kind words to the Front of House team. We do hope to see...More

Reviewed 11 August 2013

We stayed at Cranley on our family vacation and had the most ordinary of experiences. Our room which was in the basement, was cramped and badly lit. The airconditioner refused to function, so they put up a portable unit in the small room with a...More

5  Thank KazimJ
Response from Cranleyhotel, Manager at Cranley HotelResponded 24 August 2013

Dear Guest, I would like to thank you for the feedback provided. I am very sorry to hear that you have found your stay ordinary and that you were unable to enjoy your spacious room in the lower ground floor. We would have loved to...More

View more reviews
Nearby Hotels
See allSee all
About
Amenities
Top amenities
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Laundry Service
Concierge
Multilingual Staff
Dry Cleaning
Things to do
Bar/Lounge
Details
Price range
US$173 - US$486 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#283 Romantic Hotel in London
#286 Business Hotel in London
#351 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$173 - US$486 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#283 Romantic Hotel in London
#286 Business Hotel in London
#351 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (257)
Room & Suite (298)
Dining (19)
Nearby
South Kensington
With its ivied mews, row upon row of Poppins-esque
white washed mansions, and placid garden squares, it's
easy to see the charms of South Kensington. And with
superb access to Hyde Park, Holland Park and
Kensington Gardens, as well as the largely
child-friendly and mostly free Museum Quarter (not to
mention more major attractions like Royal Albert Hall)
such charms are easy to make the most of. As welcoming
...More
Questions & Answers
Ask a question
j b
1 April 2018|
AnswerShow all 6 answers
Response from JH9271969 | Reviewed this property |
We were only there for a quick turnaround. BUT - it's in a great area and I felt perfectly safe.
1
Vote
lc12456
23 February 2018|
AnswerShow all 2 answers
Response from Rachelmalik | Reviewed this property |
14:00
0
Votes
Kat198288
17 June 2017|
AnswerShow all 4 answers
Response from Christine L | Reviewed this property |
Sorry can't say.. we were there around Christmas time and didn't need AC.... worked well there for us very comfortable room and quick trip to the fabulous Royal Albert Hall
0
Votes
Room Tips
"Dont book this hotel"
Read review
"The location is good,so stay here if you get a special offer,not otherwise or be disappointed"
Read review
"Four poster big rooms"
Read review
"Avoid the 4th floor as the elevator does not go there."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing