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The Rubens at the Palace

4,413 reviews
#73 of 1,081 Hotels in London
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Traveller (1232)
Room & Suite (660)
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Overview
  • Excellent70%
  • Very good22%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
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Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,413)Write a Review
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All reviewsbuckingham palacevictoria stationlibrary restaurantafternoon teaold mastersred carnationjames parkking roomfull english breakfastconcierge deskwonderful hotellovely roomgreen parktrafalgar squarebig benlocation was perfectrooms are small
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1 - 5 of 4,102 reviews
Reviewed yesterday

We were lucky enough to bid successfully for a discount voucher for an evening meal at the Reuben's at the Palace. We absolutely love the classic traditional style and outstanding service offered by all of the Red Carnation properties. We had a lovely 3 course...More

Thank FF1186338
Hotel's Favourite
Reviewed 1 week ago via mobile

My husband and I usually save The Rubens to treat ourselves when in London but with a free weekend at the beginning of half term we booked an Executive Suite (Duke of Cambridge over looking the Royal Mews) which also comfortably accommodated our daughter in...More

1  Thank GailW2100
Response from MalcolmHendry, General Manager at The Rubens at the PalaceResponded 1 week ago

Dear GailW2100, Thank you for taking the time to write such a brilliant review for us, following from your visit. I am so pleased that you felt well cared for, especially by my brilliant Front Office Team! Maisy, Evelyn, and Johal will be thrilled! With...More

Reviewed yesterday

My husband and I had a Gin Tasting session with the lovely Angelo last week. It was a gift from family. It was such an enjoyable experience, Angelo was fabulous and very knowledgeable - definitely left knowing a lot more about Gin, an just a...More

Thank jtspider
Reviewed 3 days ago via mobile

Wonderful hotel with charming and hospitable staff. Personal treat left for me upon my return from the theatre as it was my birthday was a lovely surprise and nice touch. The room was elegantly styled but with modern facilities. Would definitely visit again.

Thank bedzig
Reviewed 1 week ago

We had a fantastic day and evening. The staff was attentive, friendly and more than helpful. The food was amazing and we had the feeling that all the staff was happy to go this extra mile. The gin tasting experience was informative, interesting and entertaining....More

2  Thank Vivian F
Response from MalcolmHendry, General Manager at The Rubens at the PalaceResponded 6 days ago

Dear Vivian F, Thank you for your lovely comments! It was our pleasure to have hosted you, and I really appreciate you taking the time to leave us kind feedback. I am really pleased that you enjoyed the Gin Experience, and I shall pass on...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$232 - US$459 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Family Hotel in London
#40 Green Hotel in London
#64 Romantic Hotel in London
#69 Luxury Hotel in London
#106 Business Hotel in London
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$232 - US$459 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Family Hotel in London
#40 Green Hotel in London
#64 Romantic Hotel in London
#69 Luxury Hotel in London
#106 Business Hotel in London
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (1232)
Room & Suite (660)
Dining (158)
Business Centre & Event Rooms (3)
Amenities (3)
Nearby
Westminster
If you only had an afternoon to experience London on a
grand scale, Westminster would be a wise place to
start. The ornate Houses of Parliament and Westminster
Abbey sit adjacent at a corner of Parliament Square,
and a short stroll along The Mall leads to Buckingham
Palace. Trafalgar Square and Nelson's Column are just
up the road as well. As captivating as the
architecture is, the wonders of Mother Nature are
...More
Questions & Answers
Ask a question
dbrent30
16 February 2018|
AnswerShow all 5 answers
Response from MalcolmHendry | Property representative |
Good afternoon dbrent30, We usually take a pre-authorisation on check in as with standard Hotel procedures world-wide (which is a hold on an amount until you check-out to cover any extras or incidentals). I'm unsure the... More
0
Votes
rund497
23 December 2017|
AnswerShow all 3 answers
Response from MalcolmHendry | Property representative |
Good afternoon rund497. Thank you for your message. I am sincerely sorry for any delay with the pre-authorisation being released. Please do kindly contact my Front Office Team on 020 7834 6600, who will be able to assist... More
0
Votes
Gerard C
20 December 2017|
AnswerShow all 4 answers
Response from MalcolmHendry | Property representative |
Dear Gerard C, The Catherine Place Apartments are a 5-10 minute walk from the Hotel. They can be walked to easily, and you may book a breakfast inclusive rate, to enjoy breakfast with us here at The Rubens. Check in will be... More
0
Votes
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Room Tips
"Front facing room for a view of the Royal Mews"
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"Rooms with a view of the Royal Mews would be best."
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"Don't fall for the "courtyard view" device"
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"Hotel Ratings Buttons not working -- gave five star all categories"
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