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Aloft London Excel

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Traveller (787)
Room & Suite (455)
Dining (93)
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Overview
  • Excellent45%
  • Very good39%
  • Average11%
  • Poor3%
  • Terrible2%
Travellers talk about
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AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Suites
4 Star Hotel
All hotel details
Additional information
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Reviews (2,002)
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768
665
209
66
48
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All reviewsprince regentdlr stationcity airportconvention centercanary wharfcanning townemirates air lineblack out blindssauna and steam roomdocklands light railwayattending a conferencejubilee linewalk in showercomfy bedbooked this hotelreception deskfull english breakfast
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1 - 5 of 1,756 reviews
Reviewed yesterday

I really only recommend aloft ExCel for its proximity to ExCel London. Due to its proximity to London City Airport, you will start hearing planes landing before 8am, quite loudly too. Hotel offers no complimentary slippers. They offer a bar of soap but neglected to...More

Thank blackchina3000
Hotel's Favourite
Reviewed 1 week ago via mobile

First time I had stayed in “Aloft”, it was recommended by a work colleague, I had a great stay. I had a king size room, which I booked online. The room layout is unique, but in a good way, with the bathroom directly behind the...More

1  Thank mcfi5dhc
Response from AloftLondonManager, Front Office Manager at Aloft London ExcelResponded 4 days ago

Hi mcfi5dhc!! Thank you for writing such a detailed feedback on you first stay @Aloft! I am very happy to see that you enjoyed the stay and you really liked the hotel and design of the rooms. Yes, Aloft offers a totally different style of...More

Reviewed 2 days ago via mobile

Overall: New hotel = clean / decent rooms and facilities. Service is substandard, staff poorly trained. Pros: Clean and new facilities. Nice building. Convenient to access. Aloft attempts to target the younger crowd with a different color scheme vs the standard hotel format and with...More

Thank Sharif G
Response from AloftLondonManager, Front Office Manager at Aloft London ExcelResponded yesterday

Dear Sharif G, Thank you for your feedback on your recent stay here @ Aloft. I am really sorry to hear that unfortunately the experience was not up to your satisfaction and I invite you to contact me directly so I can investigate further. Apologies...More

Reviewed 1 week ago

We have just come back from spending two nights here. Couldn't fault the layout of hotel rooms, space, or beds. The pool is a little small but it isn't too busy so it felt like we had our own private pool as we were the...More

Thank Charlotte S
Response from AloftLondonManager, Front Office Manager at Aloft London ExcelResponded 1 week ago

Hi Charlotte S! Happy to see that you enjoyed the hotel and the location discovering the local area. Aloft is indeed located in east London but we have good connection to the city center by public transports. Also, as you mentioned, Stratford shopping center is...More

Reviewed 1 week ago via mobile

The hotel was very modern, clean. Almost seemed “new”. Good bedding. Downside: VERY FAR AWAY FROM CITY CENTER which made visiting a true pain. The other gripe: you pay for everything you might watch on TV including news Modestly pricedMore

Thank Jonmun
Response from AloftLondonManager, Front Office Manager at Aloft London ExcelResponded 1 week ago

Hi Jonmum! Thank you for sharing your review on your experience here @ Aloft London Excel. I understand that the we are not located in the city center and this is also explained on our website, however there are different very easy options to get...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$95 - US$381 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#164 Romantic Hotel in London
#175 Business Hotel in London
#258 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$95 - US$381 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#164 Romantic Hotel in London
#175 Business Hotel in London
#258 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (787)
Room & Suite (455)
Dining (93)
Pool & Beach (35)
Amenities (56)
Business Centre & Event Rooms (4)
Family and Play Areas (2)
Questions & Answers
Ask a question
millersm1
5 April 2018|
AnswerShow all 4 answers
Response from cruisa | Reviewed this property |
I arrived early and I was able to check in. I hope you can to. It was excellent hotel
0
Votes
Kerry H
7 December 2017|
AnswerShow all 3 answers
Response from C0DY6 | Reviewed this property |
The nearest station is Prince Regent DLR, which is a light rail station, about a 2-3 minute walk from the hotel. It’s connected at the 2nd floor so you won’t have to walk on the streets. You can transfer to the tube at... More
2
Votes
Shara G
26 November 2017|
Answer
Response from malc0lm111 | Reviewed this property |
Hi hotel is very smart and clean very helpful staff and everything you need in a Ikea way not a luxury way, but still great value and VERY comfortable rooms. Sorry not sure about the banquet hall.
1
Vote
Room Tips
"All rooms are quiet even if a plane landing at London City airport flies by your window"
Read review
"If visiting ExCel, ask for a room on 2nd floor and you can walk straight across to the venue."
Read review
"Request Thames river view and not too high up. Our first night there was a false fire alarm and we did have..."
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"Higher up the better to get you away from functions on in the bar"
Read review
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