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Hilton London Paddington

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Hilton London Paddington
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3,547 Reviews from our TripAdvisor Community

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Showing 3,102: English reviews
Devon
Reviewed 2 days ago NEW

If I could score this hotel a zero for service then I would. The room was ok but there was a terrible banging noise in the bathroom when we returned late at night. After several attempts to get it sorted someone came to our room, fiddled about with the light switch then said they'd report it in the morning. We...

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Helpful?
Thank floellabenjamin
Virginia Beach, United States
Reviewed 2 days ago NEW

We switched hotels for our final night in London so we could be closest to Paddington Station! This hotel was not only next door but directly connected to the Station. We enjoyed an amazing Indian meal just down the street and a relaxing final evening in London. Encourage anyone to stay at this beautiful hotel in the heart of London!

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Thank Ross G
Glasgow, United Kingdom
Reviewed 3 days ago NEWvia mobile

Good location but you pay for a full service hotel.. ok if you get the full service. However the bar tonight is "unavailable " due to a private function.. how is that full service!!! Almost £200 a night and the bar is closed due to a private function. . Seems like double dipping to me! Nk mor Hilton for me.

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Helpful?
Thank travellingman59
HiltonLonPaddington, Guest Relations Manager at Hilton London Paddington, responded to this review

Dear travellingman59, Thank you for your valuable comments on our Hotel. We do understand your frustration and we apoloise for the inconvenience caused. Due to our famous location and convenience our facilities are ofter hired for private functions and this was the case during your stay. However they are sometimes only hired in the evening, so the are still fully...

New Jersey
Reviewed 4 days ago NEW

This was my first stay at this property, and I got a fairly good deal at 209 GBP which included a Towers room, full dinner & breakfast, along with a AMEX rebate of $50. I arrived early (around 10am) and having preselected my room was happy that it was ready. I was not asked if I needed assistance with luggage...

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Helpful?
Thank mauld
HiltonLonPaddington, Guest Relations Manager at Hilton London Paddington, responded to this review

Dear mauld, Thank you very much for your detailed feedback following your stay with us. We are very sorry to hear there were a few elements of your stay you were not fully satisfied with and hope that this did not affect the convenience of your overall stay. Please know that, as per directions given by the team member at...

Manchester, United Kingdom
Reviewed 5 days ago NEWvia mobile

The hotel is actually a bit drab and could do with a refurbishment, but super location to hold a business meeting. However I would suggest you book a meeting room as the foyer/lounge area is packed with people having ad hoc meetings and is rather noisy. Ask for a bedroom facing the train station as they are quieter than those...

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Helpful?
Thank Tom M
HiltonLonPaddington, Guest Relations Manager at Hilton London Paddington, responded to this review

Dear Tom M, Thank you for staying with us and for sharing your experience. Our Hotel suns on very high occupancy and due to it's convenient location it is a prime spot for many meetings and our facilities become fully booked very quickly. We have various meeting rooms from small private meeting rooms for 6 people to large ballroom for...

Halifax, Canada
Reviewed 1 week ago NEW

I was travelling solo on business, the week before Christmas. The city was very busy and all the transit was pretty crushed. The convenience of having the hotel just upstairs from where you get on and off the Heathrow Express was fabulous. The room was very well fitted and comfortable. The bed was also comfortable and I got a great...

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Helpful?
Thank Nova_Scotian_guy
HiltonLonPaddington, Guest Relations Manager at Hilton London Paddington, responded to this review

Dear Nova_Scotian_guy, Thank you for sharing your great feedback following you visit to our Hotel before Christmas. We are pleased to hear that you had very convenient and successful business during your stay in London thanks to our unbeatable location. It is pleasure to learn that you enjoye not only that but also our accommodation and services. We look forward...

Amsterdam, The Netherlands
Reviewed 1 week ago NEWvia mobile

What a great stay we had! Staff is extremely helpful. They made us feel at home from start to finish. From reception to the cleaners. All very nice and friendly. The hotel looks amazing. I loved the art deco style of the rooms. Breakfast was amazing with again staff that went to great length to make us feel good. If...

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1Thank pieter t
HiltonLonPaddington, Guest Relations Manager at Hilton London Paddington, responded to this review

Dear pieter t, It gives us such great pleasure to learn that overall everything about Hilton London Paddington ensured that you had a pleasant and comfortable stay. We take pride in delivering high levels of service standards and it is delightful to learn that we were able to exceed your expectations. We look forward to welcoming you back to Paddington...

Reviewed 1 week ago

I have stayed at this hotel twice now, both times for one night only. Its location & easy access to the Heathrow express makes it a perfect overnighter when flying out of London. Equally its location makes it perfect for exploring London either for a few hours or a few days.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Judy S
HiltonLonPaddington, Guest Relations Manager at Hilton London Paddington, responded to this review

Dear Judy S, Thank you for choosing to stay with us again and for sharing your feedback. We are happy to know that thanks to our unbeatable location you have a very productive and convenient stay every time in London. We look forward to welcoming you back to Paddington in the future. Yours sincerely Alex Guest Relations

Reviewed 1 week ago via mobile

First, location is great. The executive lounge was well stocked and we enjoyed the use of it. We are diamond members so we were upgraded to a Queen executive room overlooking the street in the second floor. The staff were wonderful. Now for the bad part, you can not sleep because of the nightclub noise. Believe the reviews, it is...

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1Thank Karla M
HiltonLonPaddington, Guest Relations Manager at Hilton London Paddington, responded to this review

Dear Karla M, Thank you for being a loyal Hilton Guest and for choosing to stay with us. Please accept our sincere apologies for the noise disturbance from the private function taking place in the Hotel on the night of your stay. Our team memebers are on point to respond to our Guests' needs and make their stay better and...

Perth
Reviewed 1 week ago via mobile

Great for our one night stay, we needed something close to Heathrow Express train and this was a great spot with its direct access. Were able to get from hotel room to platform including buying tickets in just 10 mins. Internet prices were expensive as we are used to having free wifi. That seems a bit out dated to pay...

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Helpful?
Thank lenreview
HiltonLonPaddington, Guest Relations Manager at Hilton London Paddington, responded to this review

Dear lenreview, Thank you very much for taking the time to share your expereince following your visit to our Hotel. We are pleased to hear that you enjoyed our unbeatable location and that helped ease your London visit. Please be informed that free, unrestricted in-room standard WiFi is only available for HHonors members. Free WiFi is also available in all...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
The Brasserie
The Brasserie
Cuisines: International, British, European
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hilton London Paddington has the luxury of being located 15 minutes from Heathrow Airport and is only a footbridge walk away from Paddington station. From the West End to the theatre District in London, nothing is too far away from this hotel. There is a fitness center and a business center with 18 meeting rooms that can accommodate up to 350 guests. Hilton London Paddington also has Wi-Fi in each of the hotel rooms and throughout the rest of the hotel. When it comes to dining, choose from the Brasserie Restaurant or the late night chic Steam Bar, both of which provide excellent quality cuisine to suit everyone. ... more   less 

Additional Information about Hilton London Paddington

Address: 146 Praed St, London W2 1EE, England
Region: United Kingdom > England > London > Paddington / Maida Vale
Price Range: £126 - £321 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Paddington 4*
Number of rooms: 419
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Hotels.com, Booking.com, Expedia, Travelocity, Agoda, Priceline and Jetsetter so you can book your Hilton London Paddington reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton London Paddington Hotel London
London Hilton
Hilton Paddington
Hotel Style:
#266 Luxury Hotel in London
#271 Business Hotel in London
#308 Family Hotel in London
#315 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Hilton London Paddington staff and other travellers.
57 questions
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Questions? Get answers from Hilton London Paddington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid at all costs”
 of 5 bubbles floellabenjamin, 21 Jan 2017 | Read review
“The room facing the street is lovely to stay. This is London and not a country retreat!”
 of 5 bubbles JeffK284, 12 Jan 2017 | Read review
“Do not select a Queen Suite!”
 of 5 bubbles andreGeneva, 8 Jan 2017 | Read review
“Avoid eating in their cafe.”
 of 5 bubbles RickW419, 6 Jan 2017 | Read review
“Get a room as far away from the first floor disco as possible.”
 of 5 bubbles dentman2016, 3 Jan 2017 | Read review
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